Breakfast, lunch, dinner served; international cuisine
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Reviews of SeaShell Neil

3.5 out of 5
SeaShell Neil
Laxmanpur Beach No 01, Neil Kendra, Village Road, Neil Island, Andaman and Nicobar Islands

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Maayan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived Seashell neil after staying in 2 other Seashell properties and we thought it will be the same. We decided to have dinner at the hotel restaurant, as we did in the past. From our room we could hear the loud music at the restaurant. Live music was common for us due to our previous hotels. However when we entered the restaurant the music was so loud it was impossible the hear neither the waiter nor my partner that was sitting next to me. We asked to lower slightly the music and the answer was the the supervisor is needed. After 10 minutes that we saw the whole team making discussions and looking at us and nothing changed with the volume level we decided to leave restaurant and to have dinner somewhere else. When we came back the hotel after dinner we could hear the music till our room. This is not the way it should be. We finished our stay disappointed.
Stayed 1 night in Oct 2022
Response from Public Relationship Manager on 14 Oct 2022
Dear Mr Maayan, Thank you for taking the time to review us and choosing SeaShell for your preferred stay at Andaman. We are glad to hear that you had a memorable stay at our properties. But on the other hand regret to hear that you had to face inconvenience of loud music at our property in Neil. Your feedback is extremely valuable to us and we will be sure to discuss this with the Restaurant staff. Every feedback from guests like you is a learning curve & help us deliver efficient and high level of personalized service to all our guests. We sincerely hope that you would give us another chance & look forward to your stay with SeaShell soon again.

8/10 Good

Vaishali

Stayed 1 night in Feb 2021