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"The staff at Garden Island Resort are all so lovely and caring. The gardens at the front of the building are beautiful. The location is not great for snorkeling right from the resort though amazing diving and snorkelling is available close by. The pool is directly underneath a cauldron of bats, not 1-2 bats but close to 100. The bats are screeching constantly throughout the day and there are bat droppings on the pool deck. There are few close amenities and not much within walking distance. No airport shuttle was provided despite being listed as an amenity. This property appears to need some tender loving care. Our shower head did not work correctly and leaked, our ceiling fan did not work and our safe was not bolted down."

"The staff are very good, but this property is very tired and in need of a major update. The pictures DO NOT look anything like what we stayed in. The air conditioning did not work, the toilet leaks (from the bowl), cleaning staff did not clean the room, ants are everywhere in the room. "

"beautiful site on spectacular rainbow reef well-appointed rooms terrific meals attentive, kind and very hospitable staff "

"This was an amazing place! The staff was unbelievably helpful and friendly and the setting is spectacular and the rooms themselves are comfortable but they need new beds we had a hard time sleeping on the old metal box spring together waking each other up every time we moved It would be 100% great if they got new beds "