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"Kino at the Aviary was the BEST!!! Every team member was exceptional. There was an instance in the Casino where my husband was with our 7yo daughter walking through to get to the Sugar factory and one of the casino attendants was very nasty and rude to my husband in telling him that she(our daughter) couldn’t be there and she needed to go. She said this several times. This occurred this past Saturday evening. My husband had to explain to her that the way she spoke to him in front of our child was unnecessary and inappropriate. She didn’t say anything after that. There is a way to speak to people, professionally and courteously especially in front of children. Perhaps you may need to have a course in courtesies and speaking to guests. Otherwise, we had a wonderful stay without incident. The entire team except for her as I mentioned, were OUTSTANDING!!!"

"Staff were all very friendly and helpful!!! The food at the buffet was delicious. "

"Very well maintained property ,a lot to do for adults and for kids .Nice beach and free entry to water park. "

"Our room was beautiful. We were not happy with view on first floor, as soon as possible they moved us to the fifth. It was great. That was our only problem. The entire staff, from front door, front desk, housekeeping and beach; everyone was helpful and very friendly. It was our 50th anniversary, and they made it extra special."

"Great staff! Great room! Hotel is beautiful and great location. "

"Great location. Very friendly staff. Just be aware you will have a $70 per night resort fee and a $200 per nightand a $200 per night incidental fee. You can poetically see . The resort though was top notch!"

"Felt safe, quiet at night and super clean room. "

"One of the best hotels on the island!!!"

"Rooms were clean, breakfast is excellent. We did have an issue with hot water in the shower but after 2days of stay we were moved to another room and everything was good. The beach is right across the hotel. Convenient store is right next to the hotel. Friendly staff."