"Absolutely love this resort. It was our first visit there and will go back again. The employees were very kind, helpful and outgoing. Thank you for all you do to make visiting the Island special."
Courtyard by Marriott Nassau Downtown/Junkanoo Beach
10/10 Excellent
"I love how friendly the staff were from we checked in they gave us an upgrade that was very thoughtful, the property was well kept the room was extremely clean the bed was my favorite some of the best sleep I've had in months. I definitely will be staying here again"
"Staying at the Hyatt was a total resort experience: crowded, a chaotic maze to get around the property, and overpriced everything. We bought the breakfast package which was a mistake due to long breakfast lines every morning (including a line at the Starbucks at 6:30am) and didn't make any dinner reservations because of how this place boasts about having 45 dining experiences on site. On our first morning there, we tried to make reservations with the concierge for dinner while we were staying, and they could not help us at all. They couldn't find a single availability for our entire stay and told us we just needed to show up early. We ended up waitlisting for dinner every night and didn't eat dinner till after 7:30-8-9:00. The staff were friendly and as patient about their lack of availability as they could be. The property was clean and the rooms cleaned daily. We were on the fountain side of the property which was cool to see the nightly light show. The weather wasn't great and the water was cold, so we mostly stuck around the warm water pools. There were never available pool chairs without renting in advance, so we just shoved our swim bags by a rock and hoped nobody would take our stuff. We had massages at the spa which were very relaxing, but the acoustics of the spa hallway made it very easy to hear people outside. Overall we had a nice time, but don't recommend for people who aren't used to staying at a resort requiring reservations made in advance for EVERYTHING. "
"If you want to go on vacation with your partner and have privacy and a relaxing time, don’t come here. There are a lot of kids running all over the hotel, since groups of students between 14 and 18 years old come here on school trips."
"We’ve stayed in Nassau over 30 times and our first stay at British Colonial. Our check in experience was horrible with very poor customer service. Once we got to our room, we called for wine glasses to be sent up and they said they didn’t do that. We had to go to the bar. Other than that the rooms were great, the bar staff was excellent. Grounds are beautiful, beach and pools are great. Everything was very clean. Check out experience was quick and the different staff made all the difference. I believe it was just one bad apple, I wish I had gotten her name. We will stay here again and hopefully they’ll be more accommodating at the front desk."
"Exceeded all my expectations. The staff were so accommodating and nice. The facility was breathtakingly beautiful and the history was awesome. Would book this place again anytime"
"Staff was friendly and helpful. Furniture could have been more comfortable for our needs. We should have booked an upper level room. Being on the lower level we experienced a lot of noise from the residents above us when we were trying to sleep "
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