Ecotours

Reviews of Aalbany Motel

3.5 out of 5
Aalbany Motel
38 Cooma Road (Newell Highway), Narrabri, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 133 reviews" "
Rating 8 - Good. 65 out of 133 reviews" "
Rating 6 - Okay. 3 out of 133 reviews" "
Rating 4 - Poor. 0 out of 133 reviews" "
Rating 2 - Terrible. 3 out of 133 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location.
Good quiet Motel, considering it is on the highway. Very clean and comfortable.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very hospitable went out of his way to ensure we had everything we needed.
Stayed 1 night in Feb 2021
Response from Hans on 16 Feb 2021
Thank you for your wonderful feedback and am glad you enjoyed your stay with us. Hans.

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good value. Clean, tidy, comfy bed. Not too bad of a shower Opening windows with screens, quiet Id stay again
Stayed 1 night in Feb 2021
Response from Hans on 13 Feb 2021
Thank you so much for your top review Jade. Hans

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff, and nice room. Only negative was the wifi, not great service. But overall a great one-nighter and would stay again.
Stayed 1 night in Jan 2021
Response from Hans on 6 Jan 2021
Thank you, and I will try and improve the wifi

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean big room good parking nice staff close to shops
Stayed 1 night in Dec 2020
Response from Hans on 2 Jan 2021
Thank You

10/10 Excellent

Annelize, Melbourne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the place is old, it is well kept and clean. Room is spacious. Relieve manager was very helpful when we needed urgent documents printed.
Stayed 1 night in Dec 2020
Response from Hans on 2 Jan 2021
Thank You

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020
Response from Hans on 2 Jan 2021
Thank You

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was everything I expected and was very enjoyable
Stayed 2 nights in Jun 2020
Response from Hans on 26 Jun 2020
Thank you so much Margaret.

10/10 Excellent

Daniel

Stayed 1 night in Jan 2020
Response from Hans on 26 Jun 2020
Thank You so much Daniel

10/10 Excellent

Kaz, St. Agnes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and very clean. Car park is a little tight
Stayed 1 night in Jan 2020
Response from Hans on 4 Jan 2020
Thank you so much for your feedback and positive review Kaz. Hans.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming Staff, helpful. Great location on main road yet was not disturbed by traffic noise.
Stayed 1 night in Oct 2019
Response from Hans on 12 Nov 2019
Thank you for staying with us and for your feedback

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Carparking was restricted but other than that very good.
Stayed 1 night in Sep 2019
Response from Hans on 12 Nov 2019
Thank you for staying with us and for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hans on 12 Nov 2019
Thank you for staying with us and for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Hans on 1 Sept 2019
Thank you

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good rest stop
A good Hotel
Stayed 1 night in Aug 2019
Response from Hans on 14 Sept 2019
Thankyou Donna

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, nicely presented. All you needed. Clean
Stayed 1 night in Aug 2019
Response from Hans on 24 Aug 2019
Thank you so much for your feedback and staying with us.

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of town, but quiet and comfortable. Friendly staff
Stayed 1 night in Aug 2019
Response from Hans on 24 Aug 2019
Thank you for your review and for staying with us.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hans on 25 Jul 2019
Thank you so much for your kind words Trevor and thank you for staying with us.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
This was a clean, quiet and comfortable one night stopover.
Stayed 1 night in Jul 2019
Response from Hans on 15 Jul 2019
Thank you so much for staying with us and for your kind feedback

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Albany
Really good place in Narrabri Good sized rooms, quiet and welcoming hosts All makes for a comfortable sleep
Stayed 1 night in Jul 2019
Response from Hans on 15 Jul 2019
Thank you so much for staying with us and your kind words in your feedback

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Airconditioner was very noisy. Bed was comfortable,
Stayed 1 night in Jun 2019
Response from Hans on 2 Jul 2019
Thank You kindly, if you would let me know which room you were in please then I shall attend to it forthwith.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hans on 29 Jun 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very pleasant to deal with. I could not fault them.
Stayed 1 night in Jun 2019
Response from hans on 27 Jun 2019
Thank you so much

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Apart from smoke detector with no battery and waiting at reception while I could clearly hear manager. I accidentally booked a week later than the arrival date. Following morning Owner claimed my card did not work and charged me for the night. Did not mention it was not my card at all but a number provided by wotif. The number was valid a week later. Contacted wotif they contacted owners and I have spoken to the owners about it. No attempt to refund less an admin fee (as it was my mistake) Night cost me over $200.00
Stayed 1 night in May 2019
Response from Hans on 26 Jun 2020
Aalbany Motel cannot refund you money that you have not paid them, you paid Expedia or Wotif so they have to refund you. As you did not stay with us the next week we cannot claim that money from them. If you had payed us then we could have refunded you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the highway but surprisingly quiet room and very comfortable
Stayed 1 night in May 2019
Response from Hans on 29 Jun 2019
Thank you so much

8/10 Good

KH, Sunshine Coast

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very clean and good condition. Nice extra touches - biscuits, water
Stayed 1 night in Apr 2019
Response from Hans on 29 Jun 2019
Thank you

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hans on 29 Jun 2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bbq area where we enjoyed a drink and dinner. Very friendly staff and clean and comfortable rooms.
Stayed 1 night in Mar 2019
Response from Hans on 3 Jul 2019
Thank you so much

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very clean. Very quiet and no road noise. Parking is a bit tight though.
Stayed 1 night in Mar 2019
Response from Hans on 29 Jun 2019
Thank you so much

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location just on the outskirts of town. Spotlessly clean room. Comfortable bed. Only negative is car park is a bit squeezy. Great place to stay.
Stayed 1 night in Mar 2019
Response from Hans on 29 Jun 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Hans on 25 Jul 2019
Thank you so much

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country comfort
The manageress was helpful and her son assisted with the setting up of Foxtel. Nothing was any trouble. They allowed me to check out at 12 MD because I had a late flight.
Stayed 1 night in Feb 2019
Response from Hans on 3 Jul 2019
Thank you so much

10/10 Excellent

Patricia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Hans on 25 Jul 2019
Thank you so much

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018
Response from Hans on 25 Jul 2019
Thank you so much

8/10 Good

Velinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridges need to be on before you arrive, very nice to have to bottles of water in the fridge but they were warm, otherwise very comfortable
Stayed 1 night in Sep 2018
Response from Hans on 29 Jun 2019
Thank you for your suggestion, the fridges will be left on for sure.

8/10 Good

HC, Melbourne

Liked: Cleanliness, staff & service
A comfortable stop for the night
A rather outdated decor but the room was clean and the bed was comfortable. Narrow car spaces difficult to manoeuvre. Fine got an overnight stay.
Stayed 1 night in Sep 2018
Response from Caryle on 1 Sept 2019
Thank You

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for passing through
Friendly and welcoming reception Comfortable, clean, spacious motel Easy parking Terribly disappointed with wifi
Stayed 1 night in Sep 2018
Response from Caryle on 1 Sept 2019
Thank You

8/10 Good

Mike, Aus

Liked: Cleanliness, staff & service, room comfort
Good for a night traveling the Newell highway
Has a couch and large tv. This is otherwise similar to other old motels along the Newell hwy
Stayed 1 night in Sep 2018
Response from Caryle on 1 Sept 2019
Thank You

10/10 Excellent

Bruce

Narrabri Motel
Overnight stay. Nice clean Motel
Stayed 1 night in Sep 2018
Response from Caryle on 1 Sept 2019
Thank You

10/10 Excellent

robyn, catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice and quiet even though on highway. Friendly staff
Stayed 1 night in Sep 2018
Response from Caryle on 1 Sept 2019
Thank You

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Caryle on 1 Sept 2019
Thank You

8/10 Good

Archie, Cobram Vic.

Liked: Cleanliness, room comfort
Nice Motel but fridge not turned on
Motel facilities quite ok but we only found out the next morning that the fridge was not turned on. Parking is a bit tight but ok and it gave us a quiet nights sleep in a comfy bed.
Stayed 1 night in Jul 2018
Response from Caryle on 1 Sept 2019
Thank You

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priced right.
Very friendly check in. Clean and comfortable room. Bed was good. Priced right. Definitely recommend.
Stayed 1 night in Aug 2018
Response from Caryle on 1 Sept 2019
Thank You

8/10 Good

Niomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from caryle on 2 Aug 2018
Thank-you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. Quiet and comfortable a few K's away from the centre of town.
Stayed 3 nights in Jul 2018
Response from caryle on 2 Aug 2018
Thank-you hope to see you again

10/10 Excellent

John, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place
Enjoyable place to stay always good and am a regular for work
Stayed 1 night in Jul 2018
Response from caryle on 2 Aug 2018
Thank-you Happy to see you again

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
All right Aalbany
Spent 2 nights here for work Good sized rooms, comfortable sleep and well back from the highway, so nice and quiet
Stayed 2 nights in Jul 2018
Response from caryle on 2 Aug 2018
Thank-you we might see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
Stayed 1 night in Jul 2018
Response from caryle on 2 Aug 2018
Thank-you hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Very helpful staff in relation to a cracked windscreen.
Stayed 1 night in Jul 2018
Response from caryle on 2 Aug 2018
Thank-you we might see you again hope your windscreen was ok