Hotel Art Resort Galleria Umberto

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
A short walk from Piazza del Plebiscito and Via Toledo, Hotel Art Resort Galleria Umberto provides a free daily manager's reception, a terrace and dry cleaning/laundry services. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
The current price is ₹11,122
₹13,534 total
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

A room with a bed, a large window with curtains, a painting, and a vase with flowers.

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A room with a bed, a large window with curtains, a painting, and a vase with flowers.

Superior Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

A hotel room with two beds, a large mirror, and artwork on the walls.

Superior Triple Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a small table, and two armchairs.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
A table set with a dessert, two glasses of white wine, and a small plant.

Hotel Mediterraneo

Sant'Agnello
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 652 reviews
The price is ₹30,368
₹34,488 total
includes taxes & fees
31 Oct - 1 Nov
Hotel Mediterraneo
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located near the beach, Hotel Art Resort Galleria Umberto is in Naples City Centre, a neighbourhood in Naples. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Visit our Naples travel guide
Map
Galleria Umberto I 83, Naples, NA, 80132

What's nearby

  • A classical building with columns, a statue on top, and a plaque reading "Real Teatro Di S. Carlo".
    Teatro di San Carlo
    1 min walk - 0.1 km
  • A grand building with a glass dome and ornate architecture.
    Galleria Umberto I
    1 min walk - 0.1 km
  • A historic square with a statue of a horse and rider, classical architecture, and a prominent building with a red roof.
    Piazza del Plebiscito
    2 min walk - 0.2 km
  • A bustling street with cafes, outdoor seating, and historic buildings.
    Via Chiaia
    2 min walk - 0.2 km
  • A bustling urban street with colorful buildings, a tram line, and pedestrians.
    Via Toledo
    3 min walk - 0.3 km

Getting around

  • Municipio Station
    6 min walk
  • Napoli Marittima Station
    14 min walk
  • Naples International Airport (NAP)
    44 min drive

Restaurants

  • Sorbillo Piccolina
    1 min walk
  • La Sfogliatella Mary
    1 min walk
  • Starbucks
    1 min walk
  • Pizza Madre Salvatore di Matteo
    4 min walk
  • Antica Pizza Fritta da Zia Esterina Sorbillo
    2 min walk

About this property

Hotel Art Resort Galleria Umberto

  • Upscale hotel near Via Toledo
  • A short walk from Piazza del Plebiscito and Molo Beverello Port, Hotel Art Resort Galleria Umberto provides a free daily manager's reception, a terrace and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car hire on-site and a bar.
  • Other perks include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, free newspapers and luggage storage
    • A front desk safe, multilingual staff and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding and cots/infant beds (surcharge)
    • Bathrooms with bidets and shower/bath combinations
    • LCD TVs with cable channels
    • Wardrobes/cupboards, reusable coffee/tea filters and electric kettles

Similar properties

The exterior of the Royal Continental Hotel with a prominent entrance, large glass doors, and potted plants.
Royal Continental Hotel Naples
Naples City Centre
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 1,480 reviews
The price is ₹12,100
₹14,610 total
includes taxes & fees
8 Nov - 9 Nov
Royal Continental Hotel Naples
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per day

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 3)
  • Nearby parking fee: EUR 45 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1FNMWWVCU

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Art Resort Galleria Umberto pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Art Resort Galleria Umberto?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Art Resort Galleria Umberto on 1 Nov 2026 start from ₹11,122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Art Resort Galleria Umberto?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Art Resort Galleria Umberto?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Art Resort Galleria Umberto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Hotel Art Resort Galleria Umberto located?

Located in Naples City Centre, this hotel is steps away from Galleria Umberto I and Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within 10 minutes. Municipio Station is 6 minutes by foot and Toledo Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Art Resort Galleria Umberto Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 240 out of 513 reviews
Rating 8 - Good. 168 out of 513 reviews
Rating 6 - Okay. 63 out of 513 reviews
Rating 4 - Poor. 17 out of 513 reviews
Rating 2 - Terrible. 25 out of 513 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
L'hôtel est très bien situé au cœur du centre historique, mais il est désuet, une odeur insupportable d'égout dans la chambre, des chaises "défoncées " au petit déjeuner. Beaucoup trop cher pour cette expérience
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Naples and close to the Spanish Quarter. Excellent breakfast. Staying in the Galleria Building and surrounded by artwork all over feels so special.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is unique and interesting, it was a lovely breakfast and the staff were very helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Lovely staff. Great shower. Comfy bed. Quirky old building with picturesque old lift entrance.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. The breakfast was plentiful. The staff were so accommodating and kind. The room was large, clean, and had a lovely few. I would stay here again and recommend to everyone
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is absolutely perfect and the property is beautiful. inside the city’s mais mall and we did everything by foot. definitely would recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated within the Gallery Umberto good for getting around. Staff very helpful, room lovely, breakfast very good lots of choice. Small annoyance was the pressure from the rainfall shower but there was a hand held as well so no real problem
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very obliging, in particular, at breakfast, always a friendly smile. The manager was extremely helpful, and showed concern and helpfulness when we had to make unforseen travel changes to our onward journey. Stuart Kelly New Zealand
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet room. Super helpful people!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel situé dans les étages de la Galleria Umberto. Certaines chambres ont vue sur le Teatro San Carlo et le Vésuve ! Excellent petit-déjeuner, grande chambre avec haut plafond.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hidden gem inside the Galleria truly stood out during my travels. The staff are exceptionally friendly, and the rooms are spotless. As an avid traveler who has stayed in many hotels, I can confidently say this is one of my favorites. Teresa at the front desk offered us fantastic suggestions for exploring the area, and Caterina was the sweetest person in the breakfast area. If I return to Naples, this is undoubtedly where I’ll stay.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very concerning experience during my stay. Accessing the room required using two different elevators, one of which required payment to use, which was unexpected and inconvenient. The second elevator, located in a separate adjacent building, appeared quite old. Unfortunately, I became trapped inside it when it stopped between floors and lost power. Because the elevator was located away from the main reception area, there was no immediate assistance available. I was forced to call out for help until nearby residents heard me and contacted the receptionist. The receptionist did her best to assist, but she was understandably unprepared for the situation and had to call for additional help. The experience was extremely frightening, and the condition of the elevator did not inspire confidence in its safety or reliability. As a result, I no longer felt comfortable using that elevator. The location of the room became highly inconvenient, as accessing it required either using the elevator that had malfunctioned or navigating the stairs. This significantly impacted my comfort and overall experience during the stay. I wish I can give 0 stars, they did not even want to acknowledge this incident when tried to let them know how I felt and how inconvenient and frightening this situation was.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gusto fue qué no ponen atención y limpieza (cenicero) en el mini balcony.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time I have stayed in this hotel in the last 15 years, and I love the location (central to everything) and the style, and you can't beat the price. The breakfast is also wonderful. This particular booking was the second of two back-to-back stays we had in this hotel. The "deluxe" room was not available for the 1st couple of days, so we stayed in the lower cost "superior" room, then moved to this "deluxe" room for our remaining 3 nights. We wish we had stayed in the "superior" room!! I'm assuming they had it as the lower cost option because it is in an annex of the building, so you have to access two sets of elavators. But this only adds a couple minutes to getting there. I think that because the rooms in the annex were done more recently, everything was better there - newer and cleaner. There was more storage in the modern closet (the "deluxe" room had no drawers at all to put away clothing), the bathroom was MUCH bigger and clean and new, the balcony was in better shape, the mattress was more comfortable, etc etc. The only thing (other than the location) of the "deluxe" room had was that the room was SLIGHTLY larger. But because there was a cumbersome 4 poster bed and old beat-up antique furniture, the USABLE space was not any more. (Oh, and for some reason, the TV lineup had CNN available, whereas the "superior" room had only Italian channels.) I highly recommend you save the money and choose a "superior" room rather than the "deluxe".
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient to go up and down the stairs and switch floors from different sides of the building. The staff was great. Nice breakfast. Clean , large rooms. WiFi really weak
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
This property is in a beautiful area and very unique, however it is NOT easy to access and very much a maze to get in and out of along with your room location. Be aware if you have luggage. When car service drops you there are marble steps and a few homeless camps you have to step around. We stayed three days and two nights and only had hot water once? We could never get an answer as to why this happened? We had to leave at 3:30 in the morning to catch our flight our of Naples and a cold shower was not what we needed before our 19 hour travel back to the States.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mehr frische früchte Personal sehr net
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização incrivelmente boa, equipe muito prestativa e café da manhã delicioso. Super recomendo se hospedar no Art Galeria Umberto I
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most unique hotel experiences I've ever had. The staff were excellent - went way above and beyond when we needed a few documents printed, etc. The breakfast was also very good. This is without a doubt the best hotel in the old town area. Built right into a shopping mall with all kinds of amenities right inside and outside the building. Would definitely recommend. Coolest old elevator ever !!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was great including location, historical building and closeness to our excursions. The staff were very helpful and friendly, most accommodating. My only complaint is the bed with 2 mattresses seemed to fall to the middle making it uncomfortable to sleep.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com localização privilegiada, vista maravilhosa e café da manhã muito variado e saboroso. Do meu quarto víamos o vesuvio, teatro San Carlo e a praça do Plebiscito. Tudo muito bom!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in the Gallerie Umberto is very impressive.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
This property is inside the Galleria Umberto on the 4th floor and was hard to locate the entrance. When we finally arrived we were told the elevator “didn’t work so good” and we needed to use our feet. Meaning, take the stairs with our luggage without assistance. The shower was clogged and flooded the room with water. The TV did not work. We do not recommend staying here. I am sure there are better options.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing I love it
Stayed 3 nights in Apr 2026