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Reviews of Be Italian Flat Duomo 319

Be Italian Flat Duomo 319
Via Duomo, 319, Naples, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 78 reviews" "
Rating 8 - Good. 18 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sijy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the subway and only a 20 min walk to all major attractions. Staff was super friendly and informative. Cool little balcony available for guests. Our hotel bathroom shower however did not have a door nor a curtain for the shower. If you're looking for a hotel just to drop your bags, shower and rest than this is the place.
Stayed 2 nights in Mar 2024

6/10 Okay

Costandina

Liked: Staff & service, property conditions & facilities
I was a bit shocked that we had to pay extra (20 euro) for a late check in which was out of my control. But the place was clean and they clean the apartment everyday. There was coffee available in the lobby for a small amount, which we found very convenient. The area is easy to get to and close to the areas that one traveling would want to go to.
Stayed 4 nights in Feb 2024

8/10 Good

A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly large rooms.Did not like that there are no shower doors, apparently all their showers do not have doors. Bed was very hard. Cleaning was done daily and very well.
Stayed 3 nights in Oct 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got bitten by bedbugs all over my face and arms and legs. When I contacted the property they admitted via text msgs that they had complaints of people being bitten but just had the apartment inspected. Well they were wrong as I stayed there and have pics that I sent over to them showing the bites. I was miserable while in Naples itchy and bumps all over my face. They moved me over to another room but this ruin my vacation and I have to have all my things cleaned before I can bring them into my house and the bites on my face are healing and leaving dark spots all over my face that I will see a dermatologist about. The apartment is unwilling to give me a full refund. Expedia state they can't assist. This is totally an unhealthy standard by this property. I hope I can clean my items properly to avoid a home infestation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern rooms in convenient location
The reception was very friendly, offering us coffees and waters while our room was being cleaned. We also really appreciated the waters and drinks available for purchase. We stayed for 2 nights and it was located very close to the major train stations. The rooms were clean and modern. Only complaint is that our AC sounded like a car engine, but it worked really well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, the apartment very spacious and clean and had everything we needed (family of 5). Highly recommend.
Stayed 1 night in Sep 2023

4/10 Poor

Jerry

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not so much a hotel but more an air b&b. Basic apartment in need of maintenance. Suffering from staff shortages so no rooms made on arrival / next day. But good location and clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2023

8/10 Good

Hannah

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a great layover stay between Rome and Amalfi. The room itself served our needs but could use some touching up in the bathroom for a deeper clean and a functional shower door.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was fantastic! Quirky place that gives you a taste of Italian apartment living, plenty of things within walking distance and extremely friendly and helpful staff!
Stayed 1 night in May 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The staff was very friendly and gave us a lot of information about Naples. There was a dining area and we could buy water, coffee or tea. There were also a microwave and a toaster available. I reserved two rooms, one of them was really good, but the other one didn't have any windows, just one in the roof and that made it very dark. Next time I just would check with them and specify that I don't want that room, it was clean having but having window would make a big difference.
Stayed 2 nights in May 2023
Response from Ezia on 26 May 2023
Hi Laura, thank you for staying with us, we hope to see you again soon, we are glad that everything was to your liking

10/10 Excellent

trudy

Stayed 3 nights in Mar 2023
Response from Ezia on 26 May 2023
Thank you for choosing us, we look forward to seeing you again

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location, otherwise very basic
The design was more like a hostel than hotel or B&B: large communal space with coffee and other drinks (all for a fee), no fridge or kettle in the rooms. Reception is only staffed when there is someone checking in. Pros: - Location - The room was spacious Cons: - No window other than a skylight, so the room was damp and my towels never dried (too cold to use the drying function on a/c) - Although the sign inside the door said that breakfast was served 8-10am, there was no breakfast - Housekeeping ignored "do not disturb" tag and went in to clean each day - Weak internet
Stayed 3 nights in Mar 2023

8/10 Good

JYOTHSNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room and washroom. The balcony was a nice surprise and the staff was very kind to stay late past checkout as our train was severely delayed. Although this is something the manager can't control, it is extremely loud outside during all night hours. Not sure what is happening outside, but it sounds like a garbage truck is collecting trash every hour from 11pm to 5am. very loud and disruptive for sleeping. There are some decent food options near by and tourist attractions are fairly close by.
Stayed 3 nights in Nov 2022

10/10 Excellent

CELSO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was good, right down the street from both a metro line and the ferry terminal. The train station is a 10 minute walk. The room was clean, had a loft above the bathroom with another bed and the internet was very fast. The concierge and property manager were readily available throughout the day on WhatsApp.
Stayed 7 nights in Oct 2022

4/10 Poor

HAKHAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Condition
TV wasnt available (broken cable) WIFI very weak Elevator wasn't working properly Parking not convenient
Stayed 2 nights in Oct 2022

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Quarto espacoso, cozinha bem equipada e predio muito acessivel, ar condicionado funcionando bem e varanda para a rua, a cama era muito confortavel e a roupa de cama e toalhas estavam muito limpas, mercado em frente e metro a poucos metros. Contra: Nao parece muito seguro andar pela regiao depois de escurecer, a limpeza dos itens de banheiro e cozinha deixaram um pouco a desejar, o box do banheiro era pequeno e nao tinha onde colocar sabonete ou shampoo, era preciso tomar banho segurando o sabonete o tempo todo. Eu recomendo para quem quer ficar bem no centro de Napoli.
Stayed 4 nights in Jul 2022

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really is charming.. the staff.. the room.. the space.. they’ve made it really homey and everything is always clean.. a great place to stay .. we’ll definitely go back
Stayed 5 nights in Jul 2022

10/10 Excellent

GERALD

Stayed 4 nights in Jul 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment. Great location by the port. Comfy bed.
Stayed 1 night in Jun 2022

10/10 Excellent

Shenghao, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very nice. Lost my key, but he was very nice about it.
Stayed 2 nights in May 2022

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and were the most satisfied. When we arrived we were accommodated by Cosimo, who took care of us for whole stay. It is really wonderful guy, who arranged earlier check in for us and I saw him, that he was there late in the night for the people who arrived late. He also shared with us lot of tips, where to go, what to see and saved our lives on Sunday when we couldn't find a shop where to buy food. The area is nice and close to the center but still quiet in the night and during the day as well. We slept really good there. You can get anywhere in the center by foot in few minutes, which is perfect. The rooms are super clean and really nice. The lady was cleaning the room and changing the towels every day. There is big dinning area, where everyone can sit and enjoy their meals. There is also big fridge with drinks that you can take for very good price and you can store your food and drinks there as well. And I have to mention big shared terrace where you can sit during the day or in the night to have a coffee or some drinks. I will definitely come back and highly recommend this place.
Stayed 5 nights in May 2022

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location
Great room in a very convenient location. Very comfy bed and pillows. Friendly check in and lots of local recommendations. You get access to a kitchen and nice patio.
Stayed 3 nights in Apr 2022
Response from Be Italian Staff on 15 Apr 2022
Thanks Anita for the review, you are welcome. :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff
Helpful staff and efficient way of communication. Located near the entrance to the ticket office for Ischia and Procida islands, also Duomo metro.
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Sadly disappointing.
Booked delux apartment which was spacious but not delux. On arrival to have no toilet paper is perhaps a mistake but not great. But to also have rubbish left in the bin, 4 very hard pillows but only 2 pillow cases and no duvet cover I could continue but won't. Sorry but just wasn't what we expect especially during covid times!
Stayed 4 nights in Nov 2021

10/10 Excellent

ESTELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flat was perfect, Near the train station and near the historical center. The owner was always available during our stay. If you need advices where to eat, what to see, you can ask him :) We highly recommend this flat :)
Stayed 5 nights in Nov 2021

6/10 Okay

Ashley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly but we only got one towel during our stay to use every night and one roll of toilet paper which ran out. The towels were soaked in bleach and burned our skin while we were there. The things it says we’re included, for example a down comforter we’re not included and there was no replenishing of any kind unless you paid a fee (posted on the door). Not sure why it go such good reviews. There were other places just as cheap that we stayed in and we got a lot more for the money. Not in a good area
Stayed 3 nights in Oct 2021

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and spacious place! Recommended
Stayed 1 night in Sep 2021

8/10 Good

Mike

Travelled with family
Liked: Cleanliness
Close to train station and downtown. Only one key. Door to room does not lock too securely. Room is clean. Small balcony. Cosimo was helpful to check in, otherwise staff is nowhere to be found. No secure place to store luggage after checkout. Elevator is very tight. Different floor heights in bathroom, could hurt yourself if not paying attention. Shower NEEDS a proper door.
Stayed 2 nights in Sep 2021

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts are the best! Very accommodating. Made us feel at home.
Stayed 4 nights in Jul 2021

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive experience in the center of Naples
The accommodation was very nice and clean. The staff was very kind and precise. The location is very central with shops and supermarkets nearby. Train and metro stations are not far away. The place is very safe with a concierge and key-operated elevator. Definitively worth the price.
Stayed 1 night in Jun 2021

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and perfect location
We always book this hotel due the clean conditions of the room and the customer service offered by Gianni all the time. Location is perfect and nearby many amenities, shops and restaurants. Highly recommended it.
Stayed 1 night in May 2021

6/10 Okay

J

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No windows in room. Breakfast didn’t start till 8:30. Nothing fancy, leftover cake, stale croissants. Male workers were helpful and friendly, the females were not.
Stayed 2 nights in Sep 2019

8/10 Good

titima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and valuable
The property is located near to the port to Capri just 15 minutes walking distance. The area is quite safe and quiet. The room is nice but breakfast was very simple, but that was you paid for. There is no fridge in the room, but you can buy soft drinks at the reception.
Stayed 1 night in Sep 2019

10/10 Excellent

Liahona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from fran on 9 Sept 2019
grazie mille per aver recensito la nostra struttura. siamo lieti che vi siate trovati bene e speriamo di riavervi nuovamente come nostri ospiti.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best experiences ever!
Excellent stay! The most helpful, kind, knowledgeable staff I have ever experienced. Within 10 minutes upon arrival, they made you feel at home. Good location for travel to train station and ferry. Great stay. Highly recommended.
Stayed 3 nights in Aug 2019
Response from fran on 24 Aug 2019
thank you very much for your review. we are glad that you enjoyed your stay with us. Your judgment is very important for us to improve. we hope to have her here again as our guest. good day Francesca

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Very comfortable, air conditioning brilliant, clean and friendly environment. Lovely breakfast each morning and really good affordable drinks provided in the flat. Overall very happy with our stay, would stay there again and recommend it to friends and family.
Stayed 4 nights in Jul 2019
Response from fran on 4 Aug 2019
thank you for your review. we are pleased that you enjoyed your stay in our facility. we wait for you soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Fantastic B&B. Good location for the Historical Centre of Naples. Clean and good breakfast. Fantastic staff who couldnt be more helpful. We had the best time in Naples and can't wait to retrun! Grazie Mille
Stayed 6 nights in Jun 2019
Response from fran on 27 Jun 2019
grazie per la Sua recensione. siamo lieti che siate stati bene e speriamo di riavervi nuovamente qui come nostri ospiti. buona giornata

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was everything that we hoped it would be. The best thing about Be Italian Flat Duomo is the staff. They were kind, friendly, helpful, and professional. We were well tended to and cared for. Each of our questions about Naples was answered. When we asked for a certain tea for bedtime that was not in the tea box in the common area, it appeared by the next morning! I wish that we had had more hot water in the shower and bed pillows for sleeping. We were provided with only bolster pillows. We will return upon our next trip to Naples.
Stayed 7 nights in May 2019
Response from francesca on 1 Jun 2019
thank you for reviewing our structure. we are glad that you enjoyed it and we hope to have you back here as our spite. good evening

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, super close to historic center. Dario was super helpful. Elevator is ancient...
Stayed 3 nights in Apr 2019
Response from Francesca on 15 May 2019
Thank you so much for your positive review. we are pleased that you enjoyed your stay in our facility and we hope to have you back here as our guest. See you soon

10/10 Excellent

Jody Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from francesca on 15 May 2019
Thank you so much for your positive review. we are pleased that you enjoyed your stay in our facility and we hope to have you back here as our guest. See you soon

8/10 Good

ALFREDO

Travelled with partner
Ninguno
Stayed 2 nights in Oct 2023

10/10 Excellent

Anto

Stayed 2 nights in Aug 2023

4/10 Poor

Mathias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Accueil très sympathique, parties communes très jolies. Notre chambre n’avait pas de fenêtre (juste un velux minuscule). Il y avait de la moisissure et donc une odeur assez forte, impossible d’aérer la pièce. Je ne recommanderai pas cet endroit en raison de la chambre uniquement.
Stayed 1 night in Jul 2023

8/10 Good

Geir

Stayed 1 night in Jul 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rummelig lejlighed med super god placering i byen
Vi boede en familie på 6 i den store lejlighed. Vi havde god plads og køkkenet gav os mulighed for selv at lave lette anretninger. Placeringen tæt på havnen og bycentrum gav optimal mulighed for at udforske byen. Vi vil til hver en tid anbefale andre at booke Be Italian Flat Duomo!
Stayed 3 nights in Jul 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé
Stayed 3 nights in Jun 2023

6/10 Okay

Marije

Travelled with group
Liked: Staff & service
De koffie en thee faciliteiten die beschreven worden per kamer zijn niet op de kamer maar in een centrale ruimte. Er moet ook voor betaald worden. De kamer was prima, maar in de douche ontbreekt de helft van de douchedeur, het putje loopt moeizaam door en het ook is het niet op en top schoon. Wel mooi gelegen met het metrostation dichtbij en ook de Alibus stopt vlakbij. Een supermarkt zit in dezelfde straat. Een voldoende maar niet geheel zoals beschreven.
Stayed 4 nights in Apr 2023
Response from Ezia on 26 May 2023
Hi Marije, we hope to see you again soon. The shower is not missing but it is the one door design.

10/10 Excellent

Cecile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé - Bon rapport qualité prix
Hôtel bien situé proche du métro Duomo, et d’une supérette. Chambre propre - confortable. Accueil très aimable de Lorenza
Stayed 3 nights in Nov 2022
Response from Lorenza on 26 Nov 2022
Ciao Cecile, grazie per essere stata nostra ospite. Siamo felici che ti sia trovata bene e speriamo di vederti presto.