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Reviews of Hawthorn Suites by Wyndham Napa Valley

2.5 out of 5
Hawthorn Suites by Wyndham Napa Valley
314 Soscol Avenue, Napa, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1005 reviews" "
Rating 8 - Good. 327 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 27 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated
Stayed 1 night in Feb 2024

6/10 Okay

Cherily

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The odor in the room was so strong possibly from the chemicals from cleaning, bath towels had stains, ant problems near microwave.
Stayed 3 nights in May 2024

6/10 Okay

Panayiotis, Kinnelon

Travelled with family
Convenient with clean rooms and acceptable free breakfast. Prices competitive. BUT on the last of five nights there were a lot of ants around the microwave and refrigerator area. When reporting it to the front dest we were given a can of ant spray and some paper towels. No staff was available to come to the room to inspect and spray. Also, at check in we were given a card key that expired the next day. Had to go to the desk and request a new key
Stayed 5 nights in Apr 2024

8/10 Good

Castro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in May 2024

10/10 Excellent

athena

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Will, Mesquite

Travelled with family
Liked: Staff & service
A bit shady for the our taste. Thin walls. Homeless person was sleeping in the elevator. Breakfast was nice. I’m probably the best they they offered. Not convenient to turn in to.
Stayed 1 night in Apr 2024

10/10 Excellent

Lesili

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service kind staff. Bathroom bath had some things coming up the first night other than that great time and great stay!!
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, wonderful staff
Stayed 1 night in May 2024

10/10 Excellent

Tammie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not enough parking available.
Stayed 1 night in Feb 2024

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness
The place was average considering the cost.
Stayed 2 nights in Apr 2024

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with separate sitting area was great for the price!
Stayed 1 night in Apr 2024

8/10 Good

TUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

john

Travelled with family
There was ants in the room
Stayed 3 nights in Apr 2024

10/10 Excellent

Dan, Redding

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with good breakfast. Did the job for us.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was ok.
Stayed 2 nights in Apr 2024

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so polite & kind! Wish adults could use hot tub past 8 PM. That is extremely early!
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk is always THE BEST! They are attentive and friendly. The rooms could use a refresher. There were ants in my room and the internet was not working very good. Overall though the location is great and again, the staff is a 10!!!
Stayed 1 night in Apr 2024

4/10 Poor

ramesh

Travelled with partner
Liked: Staff & service
What I liked- Decent breakfast Polite staff Safebox What I didn’t like 1. Noisy airconditioning that did not let us sleep 2. Too soft mattresses causing back pain
Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money spent.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place 5 out of 5. staff was help and friendly both at check in and check out. complimentary breakfast was pretty good eggs, sausage, biscuits, bagels, coffee, juice, cereal, yogurt and fruit perfect for the kids and adults. room was clean and pool conveniently indoors. I genuinely couldn’t have asked for a better place to stay on our last minute trip with the family
Stayed 1 night in Mar 2024

10/10 Excellent

hecha

Stayed 1 night in Apr 2024

10/10 Excellent

Catrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Room was OK for the price. Staff was friendly and helpful. Room was clean overall and had no issues with ants or bugs. Bathroom was meh - was not as clean as it could've been, and smelled musty. Location is within walking distance to restaurants, shopping, and convenience stores. We felt very safe in the area. Pool was out of order the entire 4 days we were there. No reason why. Super bummed about that. Breakfast was very basic and the same every day. No fresh pastries, basic fruit. FYI - room doors are on the outside of the property. This wasn't clear to me in the photos, and could be a deal breaker to some. Would stay again if the pool was in service.
Stayed 3 nights in Mar 2024

8/10 Good

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but the bed was worn, the bathroom faucet was loose and it was very noisy at night
Stayed 2 nights in Mar 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service
The staff was phenomenal. Hot tub and vending machines were not working when we stayed. Hotel was clean and bed was comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The initial impression was not good but Staff quickly fixed the broken toilet handle. I was able to get the closet doors to work right with just a few minutes effort. Buffet was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienent to park
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Stayed 5 nights in Mar 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice place clean and very nice employees
Stayed 5 nights in Mar 2024

10/10 Excellent

Delia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Mar 2024

10/10 Excellent

GUILLERMO

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet property
Stayed 2 nights in Mar 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near wineries. spacious. easy parking
Stayed 1 night in Mar 2024

10/10 Excellent

Payal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Noisy traffic though
Stayed 4 nights in Mar 2024

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to stay in Napa for the value
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 6 nights in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff covenient location! Next room noise like running shower trickled in a bit.
Stayed 1 night in Mar 2024

10/10 Excellent

Ninet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean, and we were pleasantly surprised by the delightful scent in the room upon entering. It was spacious and cozy, with a very convenient location close to restaurants and markets within walking distance. Despite initial concerns about parking, we encountered no issues. Although we didn't have breakfast at the hotel, we passed by while others were dining and it looked good. For the price we paid, it was definitely worth it. The staff were extremely attentive and friendly. This will be my go-to hotel when I return to Napa.

8/10 Good

Lamar

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Robin, Roseville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
REALLY JUST SLEPT THERE BUT BREAKFAST WAS GOOD FOR SURE
Stayed 1 night in Mar 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Wenona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, hot tub, clerk very friendly, convenient location near old Town shopping, and restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used to live in Napa Valley for over 60 years. After moving we came back to attend a Celebration of Life. This was centrally located to our needs with this weekend. Clean, convenient & very affordable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024