Search Family-Friendly Hotels in Nanaimo

"Room had a great view "

"Clean room, very quiet"

"Wondered why my room was not cleaned first 2 days so went to front desk. Lady says "you had to let us know by 10pm if you wanted the room cleaned". Nobody told us this. Had NO idea. So I asked if we coukd have our room cleaned for today, she said no. Could we at least ger fresh towels? She said maybe, would check. Came back to room at 4pm.... NOTHING! Staff are powerless. No ability to pivot of a situation or make a deciaion. "Rules are rules" I guess. Liked the hotel but will probably stay across street next time. GREAT restaurant at hotel though which was highlight."

"It needs renovation, old carpets smell and not well insulated you could hear other guest in there rooms. Hope the new owners will upgrade"

"The pillows are too soft and the bed is too stiff but overall its good."

"Room was very clean. Would stay here again."

"The view of the lake was beautiful. Beds were very comfortable. Really enjoyed the hot tub and sauna."

"BF is ok except the boiled egg was cold. The hot tub was not working during our stay. Resraurant serves a good portion and tasted good."

"Booked because of 2 bedrooms (mom + 60 yr old son). Back bedroom with 2 queens (bed very comfy) but lamp on a table at end of beds with sharp corners & turned off by switch (so no light in the night! & unable to read in bed); as very tight space expect usually used by children. What was o.k. but could be better: at least coffee for 5 beds (not 2), drapes in front above heater shorter so as to feel that it was working (safety pins saved the night!). Too bad garbage is picked up at 7 a.m.; would stay again, but ask for an inside room."