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Reviews of Courtyard By Marriott Nanaimo

3 out of 5
Courtyard By Marriott Nanaimo
100 Gordon Street, Nanaimo, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 401 reviews" "
Rating 8 - Good. 72 out of 401 reviews" "
Rating 6 - Okay. 19 out of 401 reviews" "
Rating 4 - Poor. 6 out of 401 reviews" "
Rating 2 - Terrible. 17 out of 401 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Property conditions & facilities
The building is nice to the eyes structurally, not superfluous but with quiet dignity
Stayed 1 night in May 2024

8/10 Good

Wes

Liked: Staff & service, amenities, property conditions & facilities
Great property and contact staff awesome - a little sketchy by a casino
Stayed 1 night in May 2024
Response from . on 23 May 2024
Thank you

10/10 Excellent

HYUNJU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 스태프는 매우 친절했다
Stayed 1 night in May 2024
Response from . on 23 May 2024
Thank you

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a new hotel and it was recommended by a family member
Stayed 2 nights in May 2024
Response from . on 23 May 2024
Thank you

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from . on 23 May 2024
Thank you

10/10 Excellent

HOUZE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jeeyoung

Travelled with family
Liked: Amenities, property conditions & facilities
Clean and nice
Stayed 2 nights in May 2024

4/10 Poor

Shelley

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
Unfortunately during our first night at this property we discovered bed bugs in our room. Needless to say that took away from the enjoyability of our trip.
Stayed 2 nights in May 2024

10/10 Excellent

Amrit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Walking into this hotel is like a breath of fresh air. Not only is it well kept but the front desk staff are all incredible in their hospitality. I will definitely be returning for all future trips to Nanaimo.
Stayed 2 nights in May 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk greeting was really good.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay in a pleasant area. Lots of honeless but they were chill
Stayed 1 night in May 2024

10/10 Excellent

nancy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was approachable. I look for good beds, clean crisp bedding, hot big showers and super big TV. I got it all plus a very nice restaurant, self- laundry on my floor, small fridge, coffee/tea in room. My one aha moment was the mirrored closet door for easy dressing. The manager and staff went out of their way to ensure my first stay was not my last! Lots of parking adjacent to property and very reasonable. I was here for work but had I more time I may of enjoyed some Casino fun as it is beside property. So surprising how really quiet the property is but is so central to everything. Right next door to the conference centre and lovely walk to the oceanside. My room overlooked the backside of the casino which suited me fine as I wasn't there for the views! Oh check out the restaurant eating spaces with mounted TV!!! I will be back for sure.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a convenient choice for our lacrosse team in between games, as it was located near the arena and featured a pool for the players to enjoy. The only suggestion for improvement would be the addition of a restaurant on-site.
Stayed 1 night in Apr 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was the only thing this hotel is lacking. Everything else was incredible Awesome Hotel to stay at.
Stayed 5 nights in Apr 2024

10/10 Excellent

STANLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service , nice rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Azar, Edmonton

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Taek-Joon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very new modern and close to where wanted to be
Stayed 1 night in Apr 2024

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were ultra comfy, very unique lobby bar experience with many options for being social or not and staff was very friendly and helpful
Stayed 1 night in Apr 2024

6/10 Okay

mark

Liked: Cleanliness, staff & service
The area is a little run down outside of the hotel. Public parking, (10.00) a day Only so many parking stalls. The Hotel itself was ok, inside Staff are welcoming
Stayed 5 nights in Apr 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Amenities, property conditions & facilities
This hotel seemed fairly new. Everyone was friendly and helpful. Very walkable area of town
Stayed 2 nights in Apr 2024

10/10 Excellent

Alisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay for my daughters dance competition will use again
Stayed 1 night in Apr 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dorota, Winnipeg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and hotel was nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction ongoing around downtown. Not the hotels fault though.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility, our new ‘go to’ Hotel chain.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
I can not say enough about this hotel, staff, rooms etc. It is the only hotel that we will ever stay in in Nanaimo again. Coming back soon!!
Stayed 1 night in Mar 2024

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities
New, clean but just average! Nothing special.
Stayed 1 night in Mar 2024

8/10 Good

William

Stayed 2 nights in Mar 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Irvin

Liked: Cleanliness
The room has no windows that open, no bathroom fan to exit air and a loud rumbly air conditioner built into the wall for hot and cold . There is no fresh air at all and very claustrophobic . I could not stay here more than one night
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Marriott properties on many occasions. This appears to be a newer facility and was easily up to my ongoing expectations of your organization. We were quite pleased by the overall friendliness of your staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent Shing Hei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new hotel. The room is pleasant and spacious. Beds are great. We really enjoyed the stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Azar, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many squatters around the property
Stayed 2 nights in Mar 2024

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Nanaimo

Stayed 1 night in Mar 2024

10/10 Excellent

Yilien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomadating staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Caryl

Travelled with family
Staff were very helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bistro & hot tub/gym area, comfy beds too
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Mar 2024

10/10 Excellent

David, COURTENAY

Stayed 1 night in Mar 2024