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"Hotel is very good. Food and service is excellent. But it has become old and needs lots of service, maintenance and upkeep. "

"The most horrible experience I have had and their service is terrible! Don't rely on the reviews as they have bought good reviews! Trust me, he staff here, especially the manager does not care about guests having a positive experience. We checked in at 4 pm, way beyond the check in time and both the front desk staff gave us completely different info about our package, that is fine. We enter the room and things are dirty, coffee station has milk powder all over, washroom isn't clean at all, the bed covers and towels have stains on. The shower gel bottles are fully empty and not refilled. We ask for water, 10 mins later we are told that bottles water is chargeable and they have aro filtered water. We agree to that, 15 mins later they come and give bisleri bottles stating the aro water isn't ready. 3 hours after checking in and providing all the documents, they call me up saying they forgot to take my Indian visa and I had to go present it to them again. I called the manager expressing everything I feel and he did absolutely nothing about it. He told me on the phone that he is off for the day and he will take care of me or contact me the next day... Absolutely no news for him. The next morning we got disturbed since the staff kept knocking on the door saying housekeeping and being super noisy... Apparently they were filming a promotional video. Pls trust me and DO not stay here, the most horrible service and experience. Go stay at a proper reputable hotel"

"Would stay again "

"Great place overall. Will definitely be back. "

"Great food, great service and courteous staff. The location is close to Anjuna beach and famous night clubs in that area."

"Our stay at this property was truly remarkable, mostly due to the care and attention of the amazing staff, coupled with a spectacularly appointed property. We had experienced amazing hospitality at the Leela resorts prior to our stay at the JW, but this was at an entirely different level. Special thanks to Pawar, Rakhee, and Mhare for making our wedding anniversary unforgettable. We are already planning our return trip!"

"Will definitely stay here again rooms are extremely nice beautiful rooftop pool The staff are very knowledgeable about the area and set up all of my services needed during my stay They knew every one and had my scooter delivered to the hotel with in minutes "

"This was our forth stay and things have steadily improved. Anita front desk, Priya, Kiran, Prince, Ram all provided great service and attention, Thank you see you soon 👍😊"

"Staff very helpful, good breakfast. Lovely spot right in beach. Beach bars and restaurants close by. Friday night can be very loud."