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"I was disappointed with the room.It definitely needed a refurbishing since it looked old and tired. The bathroom was particularly disappointing with a great deal of work to bring it to the star rating. The spa too could do with a facelift. The one place that I felt was 5 star was in the dinning room with the chef and the catering manager taking the accolade,overall a lovely place to stay at."

"Great product"

"The most luxury hotel in Nainital. Stay with it's prime location near naini lake .The staff in humble and helpful. Thank you for the good experience. "

"Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive. Food is delicious "

"We loved our stay there. The facilities were amazing and we loved every bit of it. "

"Amazing stay. Location amd Property both are pefect in all ways. "

"Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude. "

"Professional staff and very delicious food, overall it is very good."

"It was a enjoyable stay. Good Breakfast and dinning buffet arrangement. Staffs were friendly and helpful . During night I felt the room heating was inadequate. "