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"I was disappointed with the room.It definitely needed a refurbishing since it looked old and tired. The bathroom was particularly disappointing with a great deal of work to bring it to the star rating. The spa too could do with a facelift. The one place that I felt was 5 star was in the dinning room with the chef and the catering manager taking the accolade,overall a lovely place to stay at."

"Great product"

"It’s an amazing place to stay"

"Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive. Food is delicious "

"We loved our stay there. The facilities were amazing and we loved every bit of it. "

"Amazing stay. Location amd Property both are pefect in all ways. "

"Best approach , directly from main road. Parking is very good. Food is excellent. Staff behavior is very polite with prompt response. Property is spread across a large area with various stay options (type of rooms) , so no congestion and ample space for walking / activities. A very good location indeed in hilly terrain like Bhimtal."

"Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude. "

"It was a enjoyable stay. Good Breakfast and dinning buffet arrangement. Staffs were friendly and helpful . During night I felt the room heating was inadequate. "