Search Hotels in Mystic Shores, Spring Branch

"The bed felt and sounded like an old spring mattress from the nineties, they used a dust ruffle as a blanket (not even kidding), there was mold in the shower and the sealant around the door was peeling and hanging off. The water pressure was very poor and only one of the three desk staff were pleasant toward guests, including us. The others acted bothered that people were speaking to them - especially the younger woman with the long dark hair. The air conditioning unit was groaning and making noise which wasn’t great to listen to while we were trying to sleep and the phone in the room didn’t work at all. I was told that yes, some of the phones don’t work but we could use cell phone to call the front desk - except no one would answer when we did. Considering what we paid to stay there, we should not have been dealing with issues like this. I’ve had better stays in cheap one star establishments. "

"Clean room. Comfortable beds"

"Great place to stay. Location & room were fantastic. "

"Yes everything was great "

"The rooms were cleaned and the staff engages as you pass them. Family friendly with lots of activities for the kids to do on the resort. One of the slides at the waterpark was down so we didnt get to get on it during our stay."

"Stayed in a room at the front of the property which we were told by a particularly uninterested member of staff at the reception desk was a quiet room. The hotel us close to a major road and the traffic noise was overpowering. The bli d fitted to window did nothing to external light. Tried to call reception from the room but the phones appeated to be switched off. We cancel our second night and moved elsewhere."

"It was a good place to stay. My kids enjoyed the indoor pool "

"Parking easy "

"Nice property and clean and well kept."