Murata Trip

We had a wonderful stay from start to finish. As we were celebrating our anniversary, we were kindly upgraded, which made our visit feel even more special. We were also treated to a complimentary breakfast, which was a lovely touch. The staff were exceptional throughout our stay—friendly, welcoming, and always happy to help. We were greeted with complimentary drinks on arrival, and even given drinks to take with us when we left for our journey home, which was such a thoughtful gesture. The room was beautiful, spacious, and had a lovely balcony where we could relax. We also appreciated the little extras, including robes and slippers in the bathroom, along with complimentary water and biscuits waiting for us on arrival. We especially enjoyed spending an hour at the lido opposite the hotel, which was a great addition to our stay. Overall, everything was wonderful. The attention to detail and excellent service made our anniversary celebration truly memorable. We wouldn’t hesitate to stay again and highly recommend this hotel.

Beautiful property, great breakfast and happy hour, very nice rooms and great pools and spa areas. Would be nice to have water to drink more available outside in the pool areas. I only saw hot tea. I brought my own water bottle. Also, tissues in the rooms would be nice so I would not have to use toilet paper, and refill the shower jel daily. We got only one tub for two nights and after two showers that was gone. I am sure you would have sent one up if I called but I would think it would be refilled daily . Also, wine glasses or two glasses that are not paper to have wine in at night. You provide a corkscrew but it is not good to drink wine from a small paper cup. Overall a wonderful experience and awesome spa! Loved our two days there. Just relaxed and enjoyed the spa areas and pools.

great place in a great location