Property grounds
Check availability

Reviews of The Art Hotel & Resort

5 out of 5
The Art Hotel & Resort
Building 2780, Road 5722, Amwaj Islands, Muharraq

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 178 reviews" "
Rating 8 - Good. 47 out of 178 reviews" "
Rating 6 - Okay. 16 out of 178 reviews" "
Rating 4 - Poor. 6 out of 178 reviews" "
Rating 2 - Terrible. 3 out of 178 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- Very poor Hygiene level. (Trash in corridors and parking left for 2 days without Collecting) - Very poor communication, they changed the food to be buffet not in room dining without Informing us and later on asked us to pay for breakfast (although I booked BB) - very poor beach area, they had play area in the middle of sea full of sewage and sharp edges that hurt myself and the kids (I don’t know why they aren’t shutting it down) - very late room service (understaffed although the hotel was almost empty ) - very poor room service quality - very poor gym outdoor doesn’t even have a treadmill. - the girl at the reception doesn’t even understand what documents she need for the reservation and very rude - very poor in room breakfast (I wish I didn’t book with breakfast) I visited this hotel when it was under rotana management and it was completely different but its level now is completely awful
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Service is poor. restuarant
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good located on beach from, near marina. Beautiful view.
Stayed 1 night in Jul 2021
Response from Jho on 22 Jul 2021
Thank you for choosing The Art Hotel & Resort Hoping you enjoy your stay with us. We are looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel located close to Muharraq city. Good sea view next to marina. Calm and safe area.
Stayed 1 night in Jul 2021
Response from Jho on 22 Jul 2021
Thank you for choosing The Art Hotel & Resort Hope you enjoy your stay with us. We are looking forward to welcome you again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2021
Response from Jho on 22 Jul 2021
Thank you for choosing The Art Hotel & Resort Hope you enjoy your stay with us. We are looking forward to welcome you again.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
My experience there was unpleasant, on check-in they were friendly and answering all questions regarding using the amenities after covid-19 and explain all the regulations, we went to swim they had only one door open to access the swimming pool which was crowded most of the time. Next day we went to have breakfast and they did not allow us to enter the restaurant and we need to have it on the room which negates what they told us at the reception especially I asked thoroughly regarding that. There was a staff named Tariq who was trying to help us and was understanding all the time but reception staff were really unprofessional we asked them to tell us where we can do covid-19 test before traveling back, they advices us to went to Kims hospital and to show them hotel's key to get a discount, we went there and no one had an idea regarding the discount.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

CONNIE B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel and facilities. It is a bit far from town and is expensive
Stayed 1 night in Feb 2020
Response from General Manager on 27 Feb 2020
Dear Guest, We appreciate your time of leaving us a rating and your detailed feedback has been already shared to the team. Looking forward to your next visits. Regards, Lilian Roger General Manager ART Rotana Amwaj Islands-Bahrain

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family stay
We stayed here for a week for a family vacation. Overall the hotel was good, however a few comments; the kids club was not particularly well managed and we caught the staff showing a PG 13 action film to our 5 year old; the coffee shop in the lobby was below standards, there were many different roasts and coffee options advertised however the staff had no idea about them and said there was only one roast or Nescafé available. Other than that an enjoyable stay.
Stayed 7 nights in Dec 2019
Response from General Manager, ART Rotana Amwaj Islands-Bahrain on 28 Dec 2019
Dear Guest, We appreciate your detailed comments and rest assured that these have been already shared to the concerned departments. Still looking forward to your next visits at ART Rotana Amwaj Islands-Bahrain. Sincerely, Lilian Roger General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from General Manager, ARAIB on 10 Nov 2019
Dear Guest, Thanks for leaving us a rating and please know that we always welcome guest detailed feedback. Hope to see you again in ART Rotana. Regards, Lilian Roger General Manager ART Rotana Amwaj Islands-Bahrain

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and room. Very clean and nice sea view
Stayed 1 night in Oct 2019
Response from General Manager, ART Rotana Amwaj Islands-Bahrain on 31 Oct 2019
Dear Guest, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Regards, Lilian Roger General Manager ART Rotana Amwaj Islands-Bahrain

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very slow check-in. Otherwise, PERFECT.
Stayed 1 night in Sep 2019
Response from General Manager, ART Rotana Amwaj Islands- Bahrain on 7 Oct 2019
Dear Guest, We appreciate your feedback as this is one of the ways to improve on the areas which we may need to work on. We can only hope that overall, you had a treasured time in ART Rotana. Still looking forward to your next visits. Regards, Lilian Roger General Manager ART Rotana Amwaj Islands-Bahrain

10/10 Excellent

Assem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of the best in Bahrain. Staff are friendly and food options are great. The pools and beaches are perfect also.
Stayed 1 night in Oct 2019
Response from ART Rotana Team on 6 Oct 2019
Dear Guest, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful. We look forward to serving you again. Regards, ART Rotana Team

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facilities are awesom the kids club there was (offensive smell and poop ) in the ball pit ! My booking was wrong and the decay was not helpful at all
Stayed 2 nights in Sep 2019
Response from ART Rotana Team on 30 Sept 2019
Dear Guest, We appreciate your time of leaving us a comment. Your feedback has been already shared to the team and still looking forward to your next visit. Regards, ART Rotana Team

2/10 Terrible

GB

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. Booked and paid upfront for a club room with lounge access ( club rooms are on floor 10 and above ) . Upon check in Ive been placed in a room on 2nd floor. The shower was leaking, the water tap literally fell off, the phone wasn’t working and despite several complains no action taken. Second day I had to literally raise my voice to the front desk staff and manager stating that I had paid for a club room and demanding my so said right. I have not been offered a compensation, nor an upgrade ( as the hotel was full for the weekend ) and all I’ve been offered was a lunch voucher. Bare in mind the difference between a normal and clubroom is approx 40BD p.n. that I had paid upfront ! I finally received my club room for the second night after following up with the front desk twice. Sadly ,very poor customer service. I’d expect min a refund of the difference I had already paid but was given poor excuses and NO SOLUTION. Never coming back and definitely making sure that none of my contacts are booking this property while in Bahrain
Stayed 2 nights in Aug 2019
Response from ART Rotana Team on 1 Sept 2019
Dear Guest, We appreciate your time of leaving us a detailed feedback and rest assured that this has been already escalated to the concerned departments. We can only hope that we will still get a chance to turn your experience around. Regards, ART Rotana Team

10/10 Excellent

Bader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great swimming experience
The rooms are clean, spacious, and comfortable with a great beach view. The pools and the water playground are awesome!!! It would be great if the room had a nespresso mechine
Stayed 1 night in Aug 2019
Response from ART Rotana Team on 31 Aug 2019
Dear Guest, We appreciate your time of leaving us a perfect score with a detailed feedback. We are happy to hear that you enjoyed your stay at ART Rotana. Looking forward to seeing you again. Regards, ART Rotana Team

8/10 Good

Mohmmed, Riyadh

Travelled with family
Liked: Cleanliness, staff & service
The valet service was free All the room has a sea view ——- The valet driver was driving my car fast in a reckless way in small area
Stayed 3 nights in Aug 2019
Response from ART Rotana Team on 12 Aug 2019
Dear Guest, Thank you for your detailed comment and will certainly look into this. We can only hope that overall, you have truly enjoyed your visit at ART Rotana. Regards, ART Rotana Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spa I've ever been to in my life. The grounds are beautiful, and the staff is very helpful.
Stayed 3 nights in Jul 2019
Response from ART Rotana Team on 4 Aug 2019
Dear Guest, Thanks for taking the time to share your prestige opinion. We take pride in giving outstanding service to all of our guests and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all of your friends and family. Regards, ART Rotana Team

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from ART Rotana Team on 8 Jul 2019
Dear Guest, Thank you for the perfect score and for leaving a comment. Looking forward to your next visit in ART Rotana. Regards, ART Rotana Team

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019
Response from ART Rotana Team on 8 Jul 2019
Dear Guest, Thank you for the rating and please know that we always welcome guest detailed feedback. Looking forward to your next visit in ART Rotana. Regards, ART Rotana Team

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t check in until 4pm but they did offer coffee and late checkout. They didn’t have crib. Beach was nice. Overall okay. I really could have used a crib.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and impressive entrance with friendly staff. For a 5-Star hotel there were too many shortcuts: Cheap stick on lights in the room; a turn-down service on the first night and then nothing. The bar ran out of red wine but the other bar had plenty they just could't be bothered to fetch more and room service initially claimed not to have items on the menu but provided them when pressed. Very aggressive marketing of room upgrades on arrival and only 100BHD blocked on the credit card which meant only some food and drinks could be billed to the room before having to go to reception and authorize more (a typical meal for 2 with wine is 60BHD). This policy persisted despite a discussion with the management. not how any other 5-Star hotel I have stayed in does business. Fortunately there are plenty of alternatives in Bahrain so I won't be staying there again.
Stayed 3 nights in Feb 2019
Response from Art Rotana Team on 16 Mar 2019
Dear Guest, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful. We look forward to serving you again. Regards, Art Rotana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with a nice private beach. Room was amazing with a great view, jacuzzi and huge bath. The only negatives were the blue led lights on the light switches which stay on when the light is off - bright all night. Also, the jacuzzi drained itself overnight. However, staff were lovely, location was great and food choice was varied
Stayed 2 nights in Dec 2018
Response from Art Rotana Team on 11 Jan 2019
Dear Guest, Thank you for the wonderful comments regarding your recent stay at Art Rotana. We are happy to know that you enjoyed your visit and you did like the place. Looking forward to seeing you again in the future. Regards, Art Rotana Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff excellent food Great architecture very comfortable rooms great beds Wonderful place to spend vacation only be prepared for high prices.
Stayed 9 nights in Dec 2018

8/10 Good

Talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and pool! Kids club kept the kids playing all day while the adults chilled at the beach. Would definitely do again!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. A bit pricey but very practical for families to keep young kids busy
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Basma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family with children.. but the Spa is quite busy not easy to find appointment for 2 days in rows
Stayed 1 night in Sep 2018

8/10 Good

Mark, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel excellent restaurants staff extremely friendly and helpful. Beach is good clean with plenty of beds available August.
Stayed 5 nights in Aug 2018
Response from art on 27 Aug 2018
Dear Mr. Mark, Greetings from ART Rotana – Amwaj Islands, Bahrain! What a charming review you have for us, thanks for sharing it with your fellow travelers here in Expedia, I am very sure that all readers will find this review very helpful. Thank you for choosing to stay with us and while I am glad that you did enjoy your stay, we do hope to provide you with an even more enjoyable stay next time that you are with us. Kind Regards, Lilian Roger General Manager

6/10 Okay

Bd, Riyadh

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
One of the worst hotail Car rental service take tow and half to you Room service not 5 Star hotail Never came back No business center
Stayed 3 nights in Aug 2018

8/10 Good

Thamer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from art on 27 Aug 2018
Dear Mr. Thamer, Greetings from ART Rotana – Amwaj Islands, Bahrain! What a charming review you have for us, thanks for sharing it with your fellow travelers here in Hotels.com, I am very sure that all readers will find this review very helpful. Thank you for choosing to stay with us and while I am glad that you did enjoy your stay, we do hope to provide you with an even more enjoyable stay next time that you are with us. Kind Regards, Lilian Roger General Manager

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from art on 27 Aug 2018
Dear Mr. Ali, Greetings from ART Rotana – Amwaj Islands, Bahrain! What a charming review you have for us, thanks for sharing it with your fellow travelers here in Hotels.com, I am very sure that all readers will find this review very helpful. Thank you for choosing to stay with us and while I am glad that you did enjoy your stay, we do hope to provide you with an even more enjoyable stay next time that you are with us. Kind Regards, Lilian Roger General Manager

8/10 Good

KHALEDALMULHIM, SAUDI ARABIA ALKHOBAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD SO FAR
Stayed 1 night in Jul 2018
Response from art on 6 Aug 2018
Dear Mr. Khaled, Greetings from ART Rotana – Amwaj Islands, Bahrain! I am delighted to read that you enjoyed your stay with us, thank you for sharing your review with your fellow Expedia community. It means so much to us when you take your valuable time to share your thoughts about your recent stay. It is our goal to give exceptional customer care to each of our guests. We are certainly excited for the opportunity to welcome you back for a relaxing and treasured ART Rotana holiday experience. Warm regards, Lilian Roger General Manager

10/10 Excellent

Mohammad, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel for vistors whom looking for relaxing and family hotel
Stayed 2 nights in Jul 2018
Response from artrotana on 1 Aug 2018
Dear Mr. Mohammad, Greetings from ART Rotana – Amwaj Islands, Bahrain! Thank you for sharing your rewarding Expedia review following your recent visit with us. We are delighted to read you had a fantastic family getaway and enjoyed the comfort of your facilities. Even more pleased with your genuine recommendation, as it is the highest form of reward we received from our satisfied guests. Thank you for sharing such perfectly shining rating and we are certainly excited to host you again for an even more amazing family ART experience. Kind Regards, Lilian Roger General Manager

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for family
Kids swimming pool and water-play ground has smiley water
Stayed 1 night in Jul 2018
Response from artrotana on 1 Aug 2018
Dear Mr. Mohammad, Greetings from ART Rotana – Amwaj Islands, Bahrain! Thank you for sharing your rewarding Expedia review following your recent visit with us. We are delighted to read you had a fantastic family getaway and enjoyed the comfort of your facilities. Thank you for sharing such engaging review and we are certainly excited to host you again for an even more amazing family ART experience. Kind Regards, Lilian Roger General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort with great brunch
Great access to the beach and sea. Kids club was a bit disappointing and didn't include kids club access/supervision to the outside water park. For that reason it could have been better for families as parents also need to relax. Note that the club access lounge only provides you with a limit of 4 alcoholic drinks and breakfast offered no pork. Jet Skis were slow but offered an opportunity to explore the surrounding shoreline. All in all it was a good resort for Bahrain but could have been so much better.
Stayed 2 nights in Jun 2018
Response from ART on 14 Jul 2018
Dear Valuable Guest, Greetings from ART Rotana – Amwaj Islands, Bahrain! You have been very kind sharing with your fellow Expedia community your excellent impressions about our hotel, where we had the pleasure of serving you recently. We appreciate your constructive review and for underlining areas that did meet up with your expectations and the points that did not. I would like to assure you that we are closely monitoring all of our guest feedback with each department head concerned to remedy the areas of shortfall so that we constantly meet all of our guests’ expectations in the future. We hope to have the pleasure of welcoming you back in the future! Sincerely, Lilian Roger General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2018
Response from ART Rotana on 1 Jul 2018
Dear Valuable Guest, Greetings from ART Rotana – Amwaj Islands, Bahrain! What a charming review you have for us, thanks for sharing it with your fellow travelers here in Expedia community, I am very sure that all readers will find this review very helpful. Thank you for the perfectly 5-star shining rating and we are so glad that you had such a fantastic holiday with us recently, we are always working on providing the best service for our guests. Thank you for choosing to stay with us and while I am glad that you did enjoy your stay, we do hope to provide you with an even more enjoyable stay next time that you are with us. Kind Regards, Lilian Roger General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Best in Amwaj area
Family friendly hotel, family pool facilities are great. far away from downtown and fine dining restaurants
Stayed 2 nights in May 2018
Response from Art Rotana Managment. on 16 May 2018
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Mo

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
20 minuets to checking in 20 to checkout . Very few tv Chanel’s .
Stayed 1 night in Apr 2018
Response from Art Rotana Managment. on 16 May 2018
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from artrotana on 4 Mar 2018
عزيزي السيد أحمد، تحية من آرت روتانا - جزر أمواج، البحرين! شكرا لك على استغراقك الوقت لاستكمال استبيان الضيف بعد إقامتك الأخيرة في آرت روتانا، جزر أمواج، البحرين. كان من دواعي سروري أن نرى أننا التقينا توقعاتكم وأنا أتطلع إلى عودتك. أطيب التحيات، ليليان روجر، المدير العام

10/10 Excellent

Hattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Excellent plance for families.
Stayed 1 night in Aug 2017

8/10 Good

Frank, Al-Khobar, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another one night visit to a beautiful beach hotel
My wife and I spent a weekday night at the ART and enjoyed it a second time in the month of Aug. 2017. They upgraded us at the desk upon arrival to the 13th floor again, and the view was wonderful. The staff and facilities were very good. Had a very nice Indian dinner in their buffet restaurant and drinks in their secluded bar. We had hoped to get seafood in their premier restaurant, but it is closed on Monday nights. Last time we only had a shower stall, but this room had a bathtub and shower combo. The next to top floor rooms have beautiful views and the floor is quiet, but the size of the rooms is small compared to other premium priced rooms at competitive hotels in Bahrain.
Stayed 1 night in Aug 2017

8/10 Good

Frank, Al-Khobar, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach and swimming pools
The hotel has a beautiful beach and swimming pools next to a very nice marina. It's a large hotel with over 300 rooms and was totally booked the weekend my wife and I visited. I saw the crowds and upgraded to the club floor room at check-in. The club room itself was small, not very well supplied and was closed in the morning when I wanted to go down to have coffee and work on emails as my wife slept later. I was disappointed with the club facilities. The room was nice, but smaller than any premium hotel room I've stayed in lately. The bathroom was small and it only had a standing shower with no tub, another deficiency compared to other premium rooms. The cost was the highest I've paid in Bahrain. Overall it had a beautiful view with nice staff, but was packed with guests and a bit disappointing.
Stayed 1 night in Aug 2017

6/10 Okay

abdulaziz

Disliked: Cleanliness
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Nice hotel to stay with family, kids will love it.

10/10 Excellent

mustafa, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
we have good time with the beach and swimming pool, nice room with the good size to have two krab for my two babies.