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"Lovely clean comfy room. Easy 30 min walk along the river to the hotel from central station. I slept so well, I didn't have time to have the included breakfast. Staff on reception at check in very welcoming and I was able to check in a little early which was great. "

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "

"Great location"

"Fantastic stay, front desk staff was great, buffet was 100% worth it"

"Room was good. Close to train station and cathedral for Christmas markets. "

"Perfect location for visiting city, zoo ect. Clean, friendly, no complaints at all!"

"i arrived jetlagged from USA. I was so tired and check in was at 3 and usually thats the way it is but from time to time i've been lucky and have gotten a room when I arrive in Europe in the am. What upsets me is that they had rooms but wanted to gouge me for 60 Euros instead which wasn't nice. So I was forced to walk around in the cold for 7 hours till they were ready. So unfair, I never stay there again !"

"I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing. Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds. The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly. I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered. In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property: - The main entrance door was not functioning. - Lobby furniture had been removed. - Tiles in common areas were cracked and in poor condition. "

"Lovely warm pool, kind and helpful staff.nice and clean room 💓"