Search Hotels Near Mt Maculot, Cuenca

"I have spent my life working and living in 5 star hotels worldwide. The Copenhagen room is perhaps the most dynamic, as in the perfect Hollywood romance movie setting. i have ever experienced. From a custom 4 poster bed that could easily sleep 4, which sits viewing the Volcano sitting in the middle of the lake. Its a setting one would never forget. The staff is outstanding, extremely well trained, and truly dedicated to their guests needs. I didn't find a single staff member who i wouldn't have enjoyed calling a friend. The cuisine is truly fabulous, and prepared and served to perfection. The grounds groomed to perfection. The chance to have stayed here, is perhaps one of, if not the very best travel decisions i have ever made. Dont hesitate to stay here, you will never forget the experience. "

"The place is great, especially because it’s so close to SM City Lipa and the terminals, just a 3 to 5 minute walk. Super convenient. I booked a basic double room and it was okay for the price. It can get a bit bright at night because of the curtains and outside lights, and you might hear some noise from outside or nearby rooms. I’d probably try the deluxe room next time. Breakfast was really good. I just wish it already came as a full meal instead of adding rice separately. Room delivery is 20 pesos, which is pretty reasonable if you prefer eating in your room since the lobby dining area isn’t the best. There’s also a 50 peso fee if you want to use the microwave for outside food. The staff are very nice and helpful, which made the stay even better."

"Everything is so slow and terrible. Service not very good"

"Amazing staff! The pool was so refreshing! "

"a/c in excellent condition. Swimming pool is very nice. The staff are friendly and efficient."

"Room was good, the staff were helpful, and the beds were"

"Staff are good and accomodating. Parking is extra and paid another 400 pesos separately that is not mentioned upon booking. Room is smelly, no toilet tissue, must bring your own. Also, there electrical cords/wirings are visible and it has some safety concerns. Overall, all of these gaps must be mentioned upon booking so I can choose the right living space. Be transparent."

"Food was fantastic! Service excellent. Golf course was good but greens were being worked on, so probably better in three months "

"Staff were helpful and courteous. Room was awful. We booked premium room, but the room was terrible. It did not look similar to the picture that was advertised. The 3rd floor carpeting in the corridor was stained with pet urine and smelled awful. The elevator was tight and looked like it needed maintaining. We found pet excrement in carpeting. The room smelled smoke in a non smoking room and smells pet urine. The curtains were black in color where the original color was suppose to be white and appeared moldy. The bathroom floor tiles were moldy. Bedsheets appeared clean. No telephone in the room but you are asked to communicate by WhatsApp or Viber. I communicated through WhatsApp about a change in room but no reply even after checkout. We had to finally go to reception the next day prior to checkout to ask for another room. After much discussions, we were given a new room in the 4th floor. The new room was updated and cleaner. No clothes iron nor hair dryer in the room. Buy when requested, staff were able to accommodate right away. Check in seemed to take a long time. Checkout was ok. Seems there is only 1 staff in the reception area and security had to find someone to help during checkout. Perhaps staffing should be managed better by management. Security in the front entrance was excellent. Staff were courteous and professional. Management need to maintain the rooms better. Would not come back. "