Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Hotel M Mount Pocono

2 out of 5
Hotel M Mount Pocono
1244 Pocono Blvd, Mount Pocono, PA

Reviews

6.2
Rating 10 - Excellent. 183 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 226 out of 1001 reviews" "
Rating 4 - Poor. 167 out of 1001 reviews" "
Rating 2 - Terrible. 196 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Well not visit again it was trouble?it was no tv service or cable..service
Stayed 3 nights in May 2024

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service
A/c wasn’t working.
Stayed 2 nights in May 2024

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities
Would not recommend this place.
Stayed 1 night in May 2024

4/10 Poor

giselle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pro. Convenient, close to all shopping centers and stores. Cons. They didn’t have room clean service. Microwave was old and rusty. Room keys discharged.
Stayed 2 nights in May 2024

2/10 Terrible

Erica

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities
First n last time they are rude not clean broken shower n sink pool is sooooo hot n humid crazy no stars from us
Stayed 1 night in May 2024

6/10 Okay

Nereida

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Need upgrade on rooms. Property didn’t smell so good.
Stayed 2 nights in May 2024

6/10 Okay

manni

Liked: Staff & service
It’s ok
Stayed 1 night in May 2024

2/10 Terrible

Glorian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is dirty we found roaches near the air conditioner, bathroom on the shower has mold and built up floor and carpet are dirty and the room stink really bad I would never recommend this hotel to nobody my husband cancel the hotel and they nerver give the money back.
Stayed 2 nights in May 2024

4/10 Poor

Ronnie

Travelled with partner
Disliked: Property conditions & facilities
The room was decent but the hotel was terrible
Stayed 2 nights in May 2024

2/10 Terrible

Glendaliz

Disliked: Cleanliness, staff & service, property conditions & facilities
Old smell bad , bed smells bad
Stayed 2 nights in May 2024

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
As expected from the low price tag. Good stay for a quick night.
Stayed 1 night in May 2024

4/10 Poor

Dawn

Disliked: Property conditions & facilities
Security lock on back of building did not lock. Smelt like pot in lobby and down hall. Dirt on elevator walls so thick you can draw in it. Whole place is filthy. Carpet in room full of dirt/crumbs. Needed vacuuming Water didnt go down tub. Toilet takes long time to go down after flush.
Stayed 1 night in May 2024

6/10 Okay

Lisa C.

Disliked: Property conditions & facilities
dated room, entrance area
Stayed 1 night in May 2024

10/10 Excellent

Md Nazrul

Liked: Cleanliness, staff & service, property conditions & facilities
IT’s was amazing
Stayed 2 nights in Apr 2024

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The mattress was stained ... the pillows were flat and green. The lobby couches were stained, the hotel smelled bad. The outside conditions were terrible, the hotel sign was broken, sidewalks bumpy, parking lot filled with holes. Would not recommend staying here!
Stayed 1 night in May 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in Apr 2024

6/10 Okay

Xavier

Disliked: Cleanliness, property conditions & facilities
Cleanliness and upkeep is lacking.
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Stayed 1 night in Apr 2024

6/10 Okay

Carlos

Travelled with partner
Disliked: Amenities
You should offer tooth paste for the guests
Stayed 1 night in Apr 2024

2/10 Terrible

Kamaljit

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024

4/10 Poor

Percival

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

jackie

Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and clean place to stay. The indoor pool was nice could definitely be a little warmer but was a wonderful stay.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Travelled with family and small children
Disliked: Property conditions & facilities
From the front entrance door not working to the general state of disrepair, this hotel needs a lot of work. Room deadbolt wouldn’t latch without lifting up the door to align it. Garbage in the hallways, dinghy sheets and towels, nonexistent pillows. If I didn’t have two kids way passed their bedtime I would’ve eaten the room fee and gone elsewhere.
Stayed 1 night in Nov 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel I stood at front desk for 15 minutes no one came to help us there was mouse traps bye front desk outside the sigh was all ripped up parking lot potholes the pictures online was another hotel Expedia sold me insurance I had to go to another hotel had to pay more money Expedia would not even give me a refund so I would not use them again also
Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Yomar

Disliked: Cleanliness, staff & service, property conditions & facilities
Tv didnt work in room. Heating/cooling unit had broken grill with sharp plastice around it. Some outlets did not work. No front desk available from 2300-08hrs
Stayed 1 night in Nov 2023

6/10 Okay

Doris

Stayed 1 night in Nov 2023

2/10 Terrible

Francine

Travelled with partner
I left after I got there. Back door entrance broken and anyone could enter off the street. The privacy drape on the window was broken and falling off and the man at the front desk was nasty! Sleep in your car you'd be better off!
Stayed 1 night in Nov 2023

10/10 Excellent

UNITED STATES OF

Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Please stay away
The pictures are fake the place is totally a disgrace no free breakfast. Not even a coffee machine the place smells like high powered cleaner or something I think it’s really a front for low income housing
Stayed 1 night in Oct 2023

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room for Improvement
Totally agree with other reviewers that this place needs a major renovation, especially in the common areas. It’s likely that post-renovation room prices will be higher though. It’s the first time I’ve encountered a no refund policy after 15 minutes. One can only imagine why that policy was initiated. The room itself was ok, although I imagine the epoxy-painted concrete floors might be cold in the winter. I suppose they are easier to clean than carpeting.
Stayed 1 night in Oct 2023

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

James

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
icky
Stayed 1 night in Oct 2023

6/10 Okay

Karen

Stayed 1 night in Oct 2023

4/10 Poor

Tara

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
This property was very run down, they give you a paper to sign that says no refunds after 15 minutes of check in. The carpet in the room was very worn and stained, stains on the ceiling. Shower whistled when it was on. Towels were holy and thin. TV service was awful. I've stayed in many hotels around the world and this was by far the worse place I've stayed. Not worth even the $120.00 per night that I paid.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean
Stayed 1 night in Oct 2023

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you love the mountains
Great stay friendly
Stayed 1 night in Oct 2023

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy, wouldn’t recommend

8/10 Good

John

Disliked: Room comfort
Outdated
Stayed 2 nights in Oct 2023

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Maurice

Travelled with partner
Liked: Cleanliness, staff & service
The pictures don’t match the actual property air condition is sketchy no clocks and mediocre food in the area

10/10 Excellent

MILAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, everything was good.
Stayed 2 nights in Sep 2023

2/10 Terrible

KELLY L.

Disliked: Cleanliness, amenities, property conditions & facilities
I would recommend caution. This property needs some serious updates and cleaning. I believe they are starting, but they have much work to do. However, the front desk staff was very professional and kind.
Stayed 2 nights in Sep 2023

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Salvador

Stayed 1 night in Sep 2023

2/10 Terrible

Kelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Hazardous and unsafe. Watch where you’re walking. Check on your vehicle. Wear a respirator (mold). Not ADA accessible. Beat up parking lot. Could use an inspection of some sort. Shut it down! 1 of 2 elevators not working. Broken side entrance doors that apparently required key access at some point. NOT secure. Sleep with one eye open. Or do not stay at all. Better off pitching a tent in woods. Pictures are deceiving to say the least. Beware of hidden charges. Honestly, just stay away. The place looks abandoned from the main road.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
This Place is an absolute dump. Any positive review anywhere must be fake. The Building is in disrepair, signage barely readable / completely destroyed, parking lot in shambles, exterior doors broken / littered with handwritten looseleaf notes. The interior was just as dilapidated as the interior. I refused to stay here and the staff refused to stay here and the staff refused to give me any sort of refund, even for the second night that I booked! 0/10. lesson learned, never book somewhere that's not part of a chain. I was their ideal clientele, they got my money and I did not even stay at their establishment.
Stayed 2 nights in Sep 2023

10/10 Excellent

Danny

Liked: Amenities
Clean room
Stayed 1 night in Sep 2023

6/10 Okay

Yahaira

Liked: Amenities
The microwave was burnt the room smelled like burnt and the wouldn’t change my room and my sheets we wet the pool was freezing but my daughter enjoyed it
Stayed 1 night in Sep 2023