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Reviews of Americas Best Value Inn & Suites Mt. Pleasant

2 out of 5
Americas Best Value Inn & Suites Mt. Pleasant
201 Stonebrook Drive, Mount Pleasant, TN

Reviews

6.8
Rating 10 - Excellent. 11 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 7 out of 43 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family-run motel near the Natchez Trace Parkway and I-65.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How much room we had in our room and the nice big bathroom and the hot tub.
Stayed 1 night in May 2019

8/10 Good

Divagirl

Travelled with family
Liked: Cleanliness, staff & service
It appeared that it was being renovated but there was no construction or noise while we were there due to the severe rain and flooding during that time. The room was exceptionally clean with a brand new bathroom. Breakfast was nearly non-existent and we didn't eat there either day we stayed. They had no decaf coffee and we only saw cheerios and a loaf of bread. We didn't see a toaster, just a microwave. It was quiet and we got good rest.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Ben

Liked: Cleanliness, staff & service, room comfort
You can tell that the hotel has been through a lot. There were a couple spots of water damage on the ceiling and a vague smell of residual smoke and sewage. The room was very clean though, nice bathroom and comfortable beds. All in all, I would book it again for the price.
Stayed 1 night in Jan 2019

2/10 Terrible

Scott, rhode island

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely deplorable. mold in the windows, plastic on the matress. when we inquired about a king size bed they simply did not get it and eventually offered to let us push beds together. Never and I mean never again. We left the very next day even though we were supposed to be there for 5 days. when i went in to tell them we were leaving they simply walked away from us. I'd never recommend this place to anybody.
Stayed 4 nights in Oct 2018

10/10 Excellent

Zettella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Friendly staff.
Stayed 1 night in Oct 2018

2/10 Terrible

Eleonora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total dump
A complete dump. Nasty old furniture. Junky sagging mattress. Dirty Smokey room. Rednecks next door talking loudly and taking a WHIRLPOOL at 2:30 in the morning.
Stayed 1 night in Oct 2018

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Pulled in and there was a roll off hopper with mattresses in it! the whole place smelled like pesticide like they had just sprayed for bugs! even in the room stayed 1 night of the 3 that I had reserved and couldn't get out of there fast enough would definitely not recommend
Stayed 3 nights in Oct 2018

8/10 Good

Sharol, Tennessee

Liked: Room comfort
Room was nice except it smelled like smoke and was a non smoking room..
Stayed 2 nights in Sep 2018

10/10 Excellent

mondrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and staff
The owners of this hotel are so precious and sweet. I left my blanket and they kept it for over 2 weeks and when we picked it up it has been washed and folded. So sweet!! Our king bed with Jacuzzi tub was very clean and nice, flat screen and fridge. The only negative is there are no stores around or vending machines if you get hungry or thirsty so prepare!!! But we would stay again for sure!!! Thank you so much!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2018

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised and well pleased at how clean an nice the room was. The stay was wonderful.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Terrible
Window, wouldnt lock. Hotel staff greeted me in their pj's as i was checking in and out. There were people sleeping in their car at the hotel which made me put everything in my truck in my room with me.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Was not worth $58.00 A night. had to go all the way around building to get ice when there was a door that went straight to area. Rooms nice and clean. Ppl in next room stayed up late making sounds and could hear it all😤
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations for the money. Breakfast is minimal but coffee is good.
Stayed 2 nights in Apr 2018

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved
It was a great stay !!
Stayed 1 night in Mar 2018

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years trip
They could have more water pressure but overall our stay was good.
Stayed 1 night in Dec 2017

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very clean room
Stayed 1 night in Oct 2017

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

2/10 Terrible

Amber, Buffalo, ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This place was the most disgusting motel I've ever seen. Stains on all of the furniture. The smell was atrocious. The toilet seat was broken. The fan in the bathroom made a very loud noise. The lady at the counter was extremely rude. I checked out within 20 mins of being there.

6/10 Okay

karen, Florida

Disliked: Staff & service
Seriously..... no milk??
Specifically chose this hotel because we were driving 24 hours out of 58. Location & convenience were what we were looking for. The room was typical & fairly clean, the service was very short & to the point, not mean or nasty, but not welcoming or inviting either. My biggest issue was the breakfast. Again, we had an agenda & were pressed for time. I chose the room with the listing stating breakfast was available. NO JOKE.. 2 choices of cold cereal, 1 pot of coffee, a loaf of bread & a toaster. NO MILK for the cereal. When I asked the manager/owner, she told me that this was all they had to offer & they were out of milk. Will not stay at this hotel again, for $62 and change I will look elsewhere.... I do NOT recommend.

2/10 Terrible

Dan, St. Louis, MO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away!!
This was the filthiest motel room I have ever stayed in. It reeked of urine. This "no smoking" room had ashtrays on the tables, cigarette burns on the furniture and fresh ashes on the carpet. The sheets were stained. There were active spider webs that had obviously been there for some time in 2 corners of the room. We slept on top of the bedding with our clothes on but we still had issues with bugs crawling on us in the middle of the night. Needless to say, we did not get much rest that night. Free continental breakfast? Not that I would have eaten anything prepared at this place but when I left at about 8:30 AM, the lobby door was locked and nobody would answer the bell. This was a truly horrible experience. I do not recommend.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not too bad. Out in the middle of nowhere there isn't much else to choose from

4/10 Poor

morigue, MN

Disliked: Staff & service, property conditions & facilities, room comfort
No Coffee
The room was clean and cool (the outside temp was in the 90's). The room had most of the amenities you find at other hotels except a coffee maker. Coffee was only available in the lobby, which was closed by 10pm and still not open by 7am, when we had to leave. This also meant there was no continental breakfast available before 7am either. The breakfast times were not posted anywhere. I wouldn't stay here again.

6/10 Okay

Verified traveller

Hotel staff was friendly,rooms were clean
Rooms were clean,there are not alot of restraunts in the area

2/10 Terrible

Jenny R.

Disliked: Cleanliness, staff & service, room comfort
NEVER AGAIN!!!!!!
Front desk was extremely rude The non-smoking room smells like smoke The carpet had stains from you know what (gross) This place is known to have had meth issues Please do not stay here. It was disturbingly disgusting. Also when you check out, the lady at the front apparently rolls out of bed, comes out with no shoes, to bra, scratching her hair like why did you wake me and throws the receipt down for you to leave. Ugh!

4/10 Poor

Needed a getaway Mom

Liked: Cleanliness, staff & service
Disliked: Room comfort
exactly as described
nothing fancy but clean. Great price, location was a little out of the way. Not close to anything so make sure you have eaten before going to room. Easy in and out check in.

4/10 Poor

Gillian, Cairns

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Checked in and the room appeared clean - but smelled really funny. There were holes in the wall in the bathroom and the door to the bedroom was broken - but not fixed, just painted over. When we went to the lobby to get the free continental breakfast (it was about 8am) there was nothing there - not even a pot of coffee made! The owner hurried down the stairs when he heard us arrive and offered to brew a pot and pulled a loaf of bread out from under the counter and said we could have toast. I mean really!

6/10 Okay

jim younglove

Liked: Cleanliness, room comfort
Disliked: Staff & service
nice and clean ,would stay here again
good, slept good,nice place, good value, had nice snacks for us .

8/10 Good

Dr Twistingforce

Liked: Cleanliness, staff & service
More than I wanted
I was only there from 11:00 pm to 8:00 am for three days so I can't say much except the shower worked well and one of the beds in the room was comfortable. There was more there ... I simply didn't use any of it.

10/10 Excellent

A.C., Mississippi, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing
The room was larger than expected and love the juccuzi . Just wish we could have stayed a little longer.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Very nice and quiet
The hotel was nice and clean, there's not much around there but was convent for us.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
really good experience
Everything was just as described -- no bad surprises -- prompt service -- really good experience.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
It's All Good
A clean well-lighted place on the way to Mt. Pleasant, Columbia or South Central Tennessee.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Excellent motel in Maury County.
For a business overnight, this clean motel right off the highway, is convenient to Mt. Pleasant downtown and shopping. Clean, well-lighted, free internet.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
The good with one bad
Do not put duct tape on toilet lid, need to fix the lid. Otherwise, the hotel was quiet, had good service and the rooms were very clean.

8/10 Good

Anonymous

Liked: Cleanliness, room comfort
Good room, great price
Easy check in, convenient to stores and restaraunts

6/10 Okay

Anonymous

Disliked: Staff & service
Good value
Only had two issues, first the desk personnel had to call someone to help them understand/communicate clearly in English. Second, the internet access was not explained

10/10 Excellent

Gaylon, Fayetteville, AR

Liked: Cleanliness, staff & service, room comfort
Good value for price
This motel was very clean although the lobby area has seen better days. The manager(s) were not very proficient in English, but we made ourselves understood finally. The motel was a little hard to get to; it took us two tries to get in.