"Overall a pleasant stay, a couple of things needed fixing in the room (not caused by us), I informed staff upon check out. All staff we encountered were all very helpful, polite and smiled readily which made our stay more pleasant. Just one niggle - we felt for the price of the room the king bed mattress type was inferior, it was a cheap spring mattress we experienced partner disturbance throughout the night so not ideal. To match the smartness of the amenities, and decor down below in the bar and restaurant, the Crowne Plaza really should look at upgrading the mattresses to pocket spring for a more comfortable nights sleep."