"Good option in town if you want to have restaurant access on-site. Felt dated, but they want to keep it old-world style. Climate control was not great, but had a big room, tall ceilings and lots of light."
"Everything was excellent. Special shout-out to Kristi at the front desk, who was so helpful with ideas on places to eat and was just very pleasant and friendly. The breakfast was great, the pool area was clean, and it was just a great overall experience. I have stayed at many similar hotel chains, driving through the US, and this one really stands out for me."
"The shower definitely needs a safety bar on the side wall. The tub bottom was very slick and hard to stand on. I almost fell 3 times during my shower."
Best Western Plus Morristown Conference Center Hotel
2/10 Terrible
"Door
Improperly hung, hard to open, sounded like it was lifting the metal threshold
Strike plate completely missing
Gouges that looked like a crow bar was used to open it
Bathroom
Reserved believing it was handicap accessible
There was a tub, not a walk in shower.
No handheld
No seat
I called the front desk and they offered a different room but we were exhausted and unpacked. They sent down a shower chair.
Low water pressure
Hot water at sink and tub, but warm from shower head
Ice machine was out of order
Room
Carpet was wet for 2 to 3 days
Edge of pillowcases were shredded
After being gone the 1st day, our entry cards did not work. m. They had only been activated for 1 night. I had to go to the front desk.
I let them know the room and our experience was far from acceptable.
We did not request housekeeping after the 1st night, we used the do not disturb sign
After the 2nd night we did NOT use it. They brought new towels, made the beds. The pillowcases were still shredded.
WE took out the trash."
"Breakfast: 5 stars. They have a good breakfast bar. Breakfast is from 6:30 am - 10 am but after 9:15 they stop refilling the breakfast bar. Not much to choose from if you come late.
Cleanliness: 2 stars. We stayed in a non-smoking room but the lingering odor of lit cigarette was present and too strong for us to handle."
"The staff was great, I'll start with that. And this place has so much potential. The TV works. The AC works well. The actual hotel could really be very nice - some of the architecture is really cool. But it is not a place I'd book a 2nd time.
I can't speculate as to why certain things are the way they are, if it's finances, the clientele, or the care/concern of the actual owners, but there are just a lot of things about this place that are lacking.
There were only two small bath towels in our room that in my opinion were questionable as to whether or not they'd even been laundered. Like I was not sure if I was cleaner before or after my shower. Were they clean or is the owner just not willing to pay the extra for bleach to use when laundering the towels? I don't know. But I had very little confidence in the towels and all the linens in general. There were 3 pillows on the bed, with really not-very-clean-looking pillow cases. And the pillows themselves were misshapen and probably quite old.
There were a lot of people loitering around smoking, including one of the housekeepers. And at one point it smelled like pot outside our door. Our room, a non-smoking room, smelled just like any old hotel room that's been smoked in since 1960.
I hate to make a bad review because making people less likely to book it won't make the owners have more money to invest in this property, but they really need to try harder."
Econo Lodge White Pine Morristown I-81 & I-40 Split
6/10 Okay
"The room was ok. The hairdryer was less than desirable, and the amenities were sparse. The noise from the traffic on the interstate was very loud, so if you’re a light sleeper, stay somewhere else. I used two sound machines, and it still wasn’t enough to drown out the noise."
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