2 Room Suite, 1 King Bed and Sofa Bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi
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Reviews of Moose Lake Lodge & Suites

2.5 out of 5
Moose Lake Lodge & Suites
400 Park Pl Dr, Moose Lake, MN

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 261 reviews" "
Rating 8 - Good. 80 out of 261 reviews" "
Rating 6 - Okay. 44 out of 261 reviews" "
Rating 4 - Poor. 30 out of 261 reviews" "
Rating 2 - Terrible. 20 out of 261 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia Luna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much better and clean and very nice area thank you all and God bless you all
Stayed 1 night in May 2024

10/10 Excellent

Joseph, Maple Grove

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alan

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room is in desperate need of an update. Everything is outdated from probably 20 years ago. Sheets, towels, and bed cover all very old. Trash behind the couch and nightstand. Sink faucet only high sprayed out water, making a mess on the countertop. Staff very friendly and nice but this hotel is really really old and tired.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was adequate. Price was good.
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, gross, gross! The room was nasty. The bathroom was nasty - the shower was so dirty I couldn’t take a shower in it! The floor was stained, the “comforters” were stained, even the lampshades were stained! We stripped the “comforter” off and took a close look at the sheets, which seemed ok. The bed was very uncomfortable - squeaky, way, way too springy. Every time my husband moved in the bed - even slightly - the entire thing would bounce to the point of waking me. It smells very musty throughout the entire hotel. There is a sign saying the pool is temporarily closed for maintenance. The clerk told us it’s been out of service for 6 years! Saying it “needs parts” — six years! Never again! Yuck!!
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Staff & service
Room was adequate. Disappointed that advertised pool has been “closed for years.” Breakfast options were minimal. Parking lot is need of repairs and had very few cars in it but they placed someone right next to our room.
Stayed 2 nights in Mar 2024

6/10 Okay

Wendy

Travelled with group
Disliked: Cleanliness, amenities
Wash cloths had huge stains on them. Inside of drawers hadn't been cleaned out. Pool area was closed. Update your site to say that. Its the only reason we picked this place
Stayed 2 nights in Mar 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty jetted tub, smelly pillow cases, broken fireplace, just to name a few things.
Stayed 1 night in Mar 2024

8/10 Good

Beverley

Stayed 1 night in Feb 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service
We had a great stay at Moose Lake Lodge. The staff were friendly and the stay was overall comfortable. It’s a little outdated but again, comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest check in EVER. The man was very pleasent. And knowlegable. Very nice place
Stayed 1 night in Feb 2024

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We went to a very small town in Moose Lake to stay at a hotel, because there was a fishing contest close by. We decided to stay at the Moose Lake Lodge because it had a pool and sauna and a hot tub. The Internet said it was up and running. We got there. There was a note on the door saying that the pool and spa were closed until further notice. Talking to the staff. It has been 3 to 5 years. It’s been closed And they are not being forthright with that information on the Internet
Stayed 1 night in Feb 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Zachary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Shannon

Stayed 1 night in Jan 2024

10/10 Excellent

nancy

Stayed 1 night in Dec 2023

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay for the weekend. Staff are always friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable rates. The room was clean and comfortable. My complaints are that there were not enough outlets so that I had to move the clock so I could plug in my C-PAP machine and also the toilet is very low so it was difficult to standup after using it.
Stayed 1 night in Dec 2023

6/10 Okay

Virginia

Travelled with family
Liked: Staff & service
Disliked: Amenities
Love location, no pool or hit tub. No refrigerator nor microwave. Soap terrible and no glasses.
Stayed 1 night in Dec 2023

8/10 Good

todd, spring lake park

Travelled with family
Liked: Cleanliness, staff & service
Its a nice hotel for being in a small city..i would've given it 5 in the facilities category but they advertise having a pool and whirlpool but it hasnt been working for over 2yrs..The whirlpool is a luxury i always look for...
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Nov 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet was running and the heater was loud when it came on but overall very satisfied since it was our first visit to Moose Lake. We will be back.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Lobby was clean. Beds not comfy, pool was down, good service, shower pressure not so good. No fridge or microwave in rooms. It was alright stay. 6/10
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Moose Lake!
Stayed 2 nights in Nov 2023

8/10 Good

Ashley

Liked: Amenities
It was a great stay
Stayed 1 night in Oct 2023

6/10 Okay

Toni, Chisholm

Travelled with family
Liked: Staff & service, property conditions & facilities
Credit card machine didn’t work, needed to pay cash for the room
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk Ann was very rude explaining why I needed to sign a credit card slip when I paid online, and the amount was different Went to our room, and it hadn't been cleaned. Didn't apologize, but happened to have another available.
Stayed 1 night in Sep 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Trish

Liked: Amenities, property conditions & facilities
Easy check-in, clean room, eating options, space to walk, and a sunset view.
Stayed 1 night in Aug 2023

10/10 Excellent

Ora

Liked: Cleanliness, staff & service, property conditions & facilities
affordable and within easy drive to my destination
Stayed 1 night in Aug 2023

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to check in. The person at the desk would be needed to let you in your room and if you left they would need to let you back in. Did not seem secure so we would not stay!
Stayed 1 night in Aug 2023

4/10 Poor

Steve

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was outdated but otherwise decent.
Overpriced for what you get but not many options around to choose from. Room keys didn't ever work during our stay so we had to be escorted to our room every time we returned. Hotel was outdated but otherwise decent.
Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly
Stayed 1 night in Jun 2023

4/10 Poor

Beth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very nice and the hotel was clean. The pool and hot tub were closed since 2019- which was a surprise. Our room on the ground floor was dark and overlooked the McDonalds drive through 30feet away so getting natural light into the room was limited. The bath room fixtures were old. The beds were hard and the bedding was worn.
Stayed 2 nights in Aug 2023

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The motel itself was beautiful. Very friendly staff when I checked in. I had chosen this motel because it was convenient to where I needed to be the next day. One of the requirements I look for in a motel is a swimming pool & continental breakfast. The pool wasn't working. I was told it hadn't been working for quite some time. Their key card system was down as well so we couldn't let ourselves into our room. I was very uncomfortable with the situation.
Stayed 1 night in Aug 2023

4/10 Poor

Bridget

Stayed 1 night in Jul 2023

6/10 Okay

Kristi

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Disappointing
We had two rooms and arrived at 6:00 pm, only one of the rooms were ready even though they checked us in to both, poor communication between staff. The rooms were very tired to say the least but the prices were comparable to a 5 star. Very minimal options for breakfast. I would not recommend staying at this location.
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Nice comfortable beds
Stayed 1 night in Jul 2023

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2023

6/10 Okay

Christina

Disliked: Staff & service, property conditions & facilities
Pillows were old. There was a piece of metal on the bed frame sticking out. Staff was not friendly and was out front smoking frequently. Parking lot had horrible potholes. Back door did not lock so anyone could have access to hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Jacob

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing place to stay
Stayed 1 night in Jul 2023

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service
Side door was broken with no lock on it.
Stayed 1 night in Jul 2023

8/10 Good

Beth, St. Paul

Stayed 1 night in Jul 2023