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Bonjour Mr. Cohen,We appreciate you taking the time to write a review regarding your recent stay at the W Montreal.It was a pleasure to welcome you once again and we hope that you enjoyed every minute of your experience!We look forward to your next visit!Sincerely,
Bonjour Susie,We appreciate your positive feedback!It is a pleasure to know that you had a great experience at the W Montreal.We hope to welcome you again in the future!Kindest regards,
We just loved this hotel they are above and beyond with their greetings , service, hotel cleanliness, and everything in between.
We were group of 5 people loved the luxury style they offer.
We are giving 7 stars hands down
Tania
Stayed 2 nights in May 2024
Response from Your W Montreal Team on 21 May 2024
Bonjour Tania, Thank you so much for such a wonderful review! We are thrilled to hear that you and your group had such a fantastic experience with us. Your kind words about our greetings, service, and cleanliness truly warm our hearts. We strive to provide a luxurious and memorable stay for all our guests, and it’s incredibly rewarding to know we exceeded your expectations.We’re delighted that you felt our efforts merited seven stars – your praise motivates our team to continue delivering exceptional service. We look forward to the opportunity to welcoming you back for another stay !Cheers,
We had a perfect birthday weekend celebration! The suite was top and a bottle of sparkling wine was waiting for us when we got to our room. Verry flexible also with the late check out, We enjoyed our little weekend getway at this hotel.
Details makes the difference, thank you!
roxanny
Stayed 1 night in May 2024
Response from Maya on 11 May 2024
Bonjour Roxanny,We appreciate your feedback! We are delighted to know that you had an amazing birthday weekend celebration at the W Montreal!We hope that you enjoyed every moment to the fullest.We look forward to welcoming you again in the future!Kindest regards,
Bonjour Elisabeth,We appreciate you taking the time to write a positive review!We hope that had a wonderful stay with us and that you enjoyed it to the fullest!Sincerely,
Bonjour Alexander,Thank you for your positive review!Our entire team is delighted to know that you had a wonderful W experience.We hope to welcome you again!Kindest regards,
Bonjour Derek,We appreciate your feedback!It is a pleasure to know that you enjoyed your experience at the W Montreal!If you happen to be back in the city, we would be glad to welcome you again.Sincerely,
Dear Paul,Thank you for sharing some details about your recent stay at the W Montreal.We are sorry to hear that your check-in experience wasn't a great one. If you wish to provide us more information regarding your experience, please de not hesitate to contact us directly.Sincerely,
10/10 Excellent
Umit
19 Mar 2024
Always great!
Umit
Stayed 2 nights in Mar 2024
Response from Maya on 24 Mar 2024
Bonjour Umit,Thank you for your feedback. We are glad to know that you had a great stay at the W Montreal.We look forward to welcoming you back in the future!Kindest regards,Maya
Amazing property in an amazing location. Staff was incredible as well.
Yvonne
Stayed 3 nights in Feb 2024
Response from Your W Montreal Team on 26 Feb 2024
Bonjour Yvonne, Thank you for taking the time to leave this amazing feedback of your recent stay! We are so delighted that your experience with us and in our vibrant city was more than you had imagined. We hope to see you again soon! Thank you again for taking the time. Wishing you a most wonderful day
Bonjour Todd,Thank you for your positive feeback!We are glad to know that you had a great experience during your time with us and that the location of our establishment was ideal.We look forward to welcoming you again in the future.Sincerely,Maya
Dear Shaskya,Thank you for your feedback! We hope that you had a lovely stay at the W Montreal.We look forward to welcoming you for another stay in the future!Sincerely,Maya
My bard tender Micheal was very knowledgeable and fun to speak with.
Jason
Stayed 2 nights in Jan 2024
Response from Maya on 27 Jan 2024
Good day Jason,Thank you for your positive review! I will pass your feedback to Micheal. He would be delighted to know that the service he offered was a great one.I hope that you enjoyed your stay at the W Montreal.Sincerely,Maya
Wonderful staff. Everyone was attentive and helpful.
sarah
Stayed 1 night in Jan 2024
Response from W Montreal Team on 19 Jan 2024
Bonjour Sarah, Thank you for taking the time to share your feedback and for the outstanding rating! We're thrilled to learn that your experience with us was exceptional.Your kind words about our staff being wonderful, attentive, and helpful mean a lot to us. We take pride in providing personalized service, and it's truly rewarding to hear that our team contributed to making your stay memorable.Montreal has so much to offer, and we're delighted that you found us to be a good choice for your visit. Whether it's our dedicated staff or the vibrant city itself, we're committed to ensuring our guests have a fantastic experience.We look forward to welcoming you back in the near future.
4/10 Poor
Eva
1 Jan 2024
Eva
Stayed 1 night in Dec 2023
Response from W Montreal Team on 11 Jan 2024
Bonjour Eva, We appreciate your feedback, and we're sorry to hear about your experience. Your input is crucial for our improvement. Could you please provide more details about your concerns? We're committed to addressing them and ensuring a better experience in the future.Thank you again and many blessings to you this year
Ideal location as a starting point for exploring the city.
Peter T
Stayed 4 nights in Dec 2023
Response from W Montreal Team on 12 Jan 2024
Bonjour Peter T, Happy New Year!We truly appreciate your 5-star rating! And we're delighted that you found our location to be the perfect starting point for your city exploration. Your positive feedback is truly appreciated, and we look forward to welcoming you back for more memorable experiences.Wishing you many blessings for this year!
Great property. Close to Notre Dame and lots of shops and restaurants.
Anne
Stayed 2 nights in Dec 2023
Response from W Montreal Team on 12 Jan 2024
Bonjour Anne, Happy New Year!Thank you for the fantastic 5-star rating. We're thrilled to hear that you enjoyed your stay at our property and found our location ideal. Our hotel is strategically situated, providing convenient walking access to many highlights of the city, making your exploration even more enjoyable. We appreciate your positive feedback and look forward to welcoming you back for another excellent experience.Many blessings to you this year!
10/10 Excellent
cecilia
29 Dec 2023
cecilia
Stayed 2 nights in Dec 2023
Response from W Montreal Team on 11 Jan 2024
Bonjour Cecilia, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year
Bonjour Troy, Happy New Year! Thank you for your feedback! We appreciate your input and hope to exceed your expectations on your next visit.Many blessings to you this year.
Bonjour Ming Hang, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year
10/10 Excellent
Kyle
24 Dec 2023
Kyle
Stayed 1 night in Dec 2023
Response from W Montreal Team on 19 Jan 2024
Bonjour Kyle, Thank you for your wonderful feedback! We're thrilled you enjoyed your stay with us. We look forward to welcoming you again.
4/10 Poor
Renee
18 Dec 2023
Renee
Stayed 2 nights in Dec 2023
Response from W Montreal team on 11 Jan 2024
Bonjour Renee, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year
Bonjour Raymond, Happy New Year! And thank you for your wonderful feedback.We're thrilled you found our signature beds amazing. Ensuring a comfortable stay is our priority. We look forward to hosting you again soon!Many blessings to you this year.
The rooms were impressive especially the bathroom and shower had lots of pressure. The bed was average but the pillows were #1. Very quiet would love to go again.
Mike
Stayed 3 nights in Nov 2023
Response from W Montreal Team on 11 Jan 2024
Bonjour Mike,Happy New Year!Thank you for your fantastic feedback. We're thrilled you found our rooms impressive, enjoyed the bathroom and shower, and experienced great pillow comfort. We appreciate your kind words about the tranquility. Looking forward to welcoming you again soon!Wishing you many blessings for this new year.
Bonjour Randy, Happy New Year! Thank you for your wonderful feedback. We're delighted to hear you had a very good experience with us. Looking forward to welcoming you again soon!Wishing you many blessings for this new year.
Everything about the property was better than what we expected except the king size bed in our room was like a marshmallow and uncomfortable. I've stayed at other W's and always had an excellent supportive mattress.
david
Stayed 3 nights in Nov 2023
Response from Your W Montreal TeaM on 28 Nov 2023
Bonjour David, Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the overall experience at our property and are thrilled to hear that it exceeded your expectations.We apologize for any inconvenience caused by the comfort of the king-size bed in your room. We truly value your input, and rest assured, we will address this matter with our team to ensure future guests enjoy a more comfortable stay.We understand the importance of a good night's sleep, and we are committed to providing an exceptional experience for all our guests. We appreciate your loyalty as a guest who has stayed at other W hotels and will use your comments to continually improve our services.If your travels bring you back to our area, we would love the opportunity to welcome you again and ensure your stay is nothing short of excellent.Cheers,
I went there for my proposal and the staff was great. They helped me created a memorable moment for my fiancée and I. I would recommend it to anyone planning the same thing.
Anaclet
Stayed 1 night in Nov 2023
Response from Your W Montreal team on 28 Nov 2023
Bonjour Anaclet, Thank you for choosing us as the backdrop for such a special moment in your life! We are absolutely delighted to hear that our staff played a part in creating a memorable and magical proposal for you and your fiancée.Your kind words mean the world to us, and we're thrilled that we could contribute to making such an important occasion truly special. It warms our hearts to know that you had a positive experience, and we appreciate your recommendation.Should your future plans include another visit or celebration, we would be honored to welcome you back. Wishing you and your fiancée a lifetime of happiness together!Cheers,
Bonjour Ryan, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience during your stay. Achieving a 5 out of 5 score is truly rewarding for us, and we appreciate your kind words.We look forward to welcoming you back in the future and providing you with another exceptional experience.Cheers,
Awesome. Just booked for 2 more nights in a few weeks. Highly recommended!
Allan
Stayed 2 nights in Nov 2023
Response from Your W Montreal Team on 21 Nov 2023
Bonjour Allan, Thank you so much for your fantastic feedback! We are thrilled to hear that you had an awesome experience during your recent stay and appreciate your glowing 5 out of 5 rating. We're even more delighted to learn that you've already booked an additional two nights with us in a few weeks. We can't wait to welcome you back.Thank you for highly recommending us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's incredibly rewarding to see that reflected in your feedback.Safe travels until we have the pleasure of hosting you again!
Great place, amazing customer service, spectacular room, what more can I say. Love this place and it’s my definite destination when in Montreal
Marc
Stayed 1 night in Nov 2023
Response from Your W Montreal team on 20 Nov 2023
Bonjour Marc, Thank you so much for your incredibly positive feedback! We are overjoyed to hear that you had such a wonderful experience at our hotel. Your kind words about our place, amazing customer service, and spectacular rooms mean a lot to us.We are truly honored to be your definite destination when you're in Montreal. Our team strives to provide the best possible experience, and we're thrilled that we could exceed your expectations.Looking forward to welcoming you back for another exceptional stay!
Friendly staff, pristine facility, convenient location. Employees went above and beyond.
Suzette
Stayed 3 nights in Nov 2023
Response from Your W Montreal team on 20 Nov 2023
Bonjour Suzette, Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that you found our staff friendly, the facility pristine, and our location convenient. Our goal is to go above and beyond for our guests, and we're delighted that we could exceed your expectations.Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We look forward to welcoming you back on your next visit.
Response from Votre équipe au W Montreal on 20 Nov 2023
Bonjour Jean-Guy, Merci d'avoir pris le temps de nous laisser une excellente note lors de votre récent séjour! Nous sommes ravis d'apprendre que vous avez eu une expérience agréable. Notre objectif est de fournir un service excellent, et nous sommes enchantés d'avoir répondu à vos attentes. Nous espérons avoir le plaisir de vous servir à nouveau dans le futur.
Bonjour Stuart, Thank you so much for taking the time to share your wonderful 10 out of 10 review! We're delighted to hear that you had such a positive experience during your stay with us.Our team works hard to provide exceptional service, and your feedback is a fantastic motivation for us to continue delivering outstanding hospitality. We hope to welcome you back soon for another excellent stay.
10/10 Excellent
Pouya, Viking
13 Nov 2023
Pouya
Stayed 3 nights in Nov 2023
Response from W Montreal Team on 11 Jan 2024
Bonjour Pouya, Happy New Year! Thank you for your wonderful feedback and score of your stay. We look forward to welcoming you again soon ! Many blessings to you this year.
Hotel was great but, the loud club music playing just outside the entrance to the hotel was too much. louder than the tv and too loud for a person to get to sleep at a decent time. In my opinion, your hotel should so away with that all together.
roy
Stayed 2 nights in Nov 2023
Response from Your W Montreal team on 13 Nov 2023
Bonjour Rory, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel great, but we sincerely apologize for the inconvenience caused by music outside the entrance.Your input is valuable to us, and we genuinely appreciate your honesty. We understand the importance of a peaceful environment for our guests, and we regret that the noise levels impacted your ability to rest comfortably.Rest assured, we are taking your comments seriously and will review the music level outside the entrance. Our goal is to create a memorable experience for every senses. We hope to have the opportunity to welcome you back soon.
Loved the lobby bar and the DJ they had over the weekends!
Sarah
Stayed 3 nights in Nov 2023
Response from Your W Montreal Team on 13 Nov 2023
Bonjour Sarah, Thank you so much for your 5-star review! We're thrilled to hear that you loved the lobby bar and enjoyed the DJ's performance over the weekends. Creating memorable experiences for our guests is our top priority, and it's wonderful to know that we hit the mark with you.We look forward to welcoming you back to experience more moments like these at W Montreal. Cheers,
Good hotel. The bathroom situation offered very little in terms of privacy. And the lighting wasn't great. Staff were super friendly and very helpful.
Verified traveller
Stayed 1 night in Nov 2023
Response from Your W Montreal Team on 8 Nov 2023
Bonjour, Thank you for your feedback! We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience you experienced with the bathroom privacy and lighting. Your comments are valuable to us, and we will definitely take them into consideration as we work to improve our guests' experience. We hope to welcome you back in the future and provide you with an even better stay. Thank you for choosing our hotel!
8/10 Good
Samantha Ayana
6 Nov 2023
Samantha Ayana
Stayed 2 nights in Nov 2023
Response from Your W Montreal team on 8 Nov 2023
Bonjour Samantha,Thank you for taking the time to rate your experience with us! We appreciate your feedback and are pleased to see that you had a positive overall experience, scoring us an 8 out of 10. We constantly strive to provide excellent service, and your input helps us to continue improving. If there are specific areas you think we could enhance to earn a perfect score next time, please feel free to share your suggestions. We value your business and hope to have the opportunity to welcome you back in the future for an even better stay. Thank you for choosing us!
10/10 Excellent
Marc
3 Nov 2023
Marc
Stayed 1 night in Nov 2023
Response from Your W Montreal on 6 Nov 2023
Bonjour Marc, We're truly grateful for your outstanding 10/10 review! We are delighted that you had such a wonderful experience. Our team strives to provide exceptional service, and your feedback motivates us to continue delivering memorable stays. We can't wait to have the pleasure of welcoming you back for another fantastic visit!
We had a great experience here. The rooms were huge and bed comfortable. The front desk staff and concierge-Tony gave us great recommendations. We loved how the metro came into the bottom of the hotel. So easy! Highly recommend.
Megan
Stayed 3 nights in Oct 2023
Response from Your W Montreal team on 1 Nov 2023
Bonjour Megan, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you enjoyed the spacious rooms, comfortable beds, and the helpful recommendations from our concierge, Tony. We're also delighted that you found the convenience of the metro station at the bottom of the hotel to be a plus.We truly appreciate your recommendation and hope to welcome you back for another excellent stay in the future.Thank you again for choosing to stay with us!
Bonjour Kevin, Thank you for taking the time to share your feedback. We appreciate your rating and are pleased to hear that you had a positive experience during your stay. We constantly strive to provide the best possible service, and your feedback is invaluable in helping us improve.If there were specific aspects of your stay that you think we can enhance, please feel free to share your thoughts. We take all guest feedback seriously and will use your input to make necessary improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing us for your stay!
Bonjour Abraham, Thank you for your outstanding rating! We are thrilled to see that you had such a fantastic experience during your stay. Providing excellent service and ensuring our guests have a memorable stay is our top priority. We appreciate your feedback and are delighted that we met your expectations.If there is anything specific you enjoyed the most about your stay, or if there's anything else you would like to share, please feel free to let us know. We look forward to welcoming you back in the future. Thank you for choosing us, and we hope to have the pleasure of hosting you again soon!
Bonjour Elizabeth, We sincerely appreciate your perfect score! Your feedback means a lot to us, and we're thrilled to learn that you had such an outstanding stay. Our team is dedicated to providing exceptional experiences, and it's wonderful to hear that we succeeded in making your visit memorable.If there were specific aspects of your stay that stood out or if you have any suggestions for us to make future stays even better, please feel free to share. Your input is invaluable and helps us continually improve our services.Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future for another exceptional stay!
Bonjour Forest, Thank you for your kind words! We're thrilled you found your experience with us "always excellent." Your satisfaction is our top priority. We look forward to welcoming you back. Feel free to share any specific feedback; we're here to make your next stay perfect.Cheers,
10/10 Excellent
Adam
14 Oct 2023
Adam
Stayed 1 night in Oct 2023
Response from Your W Montreal on 6 Nov 2023
Bonjour Adam, Thank you for your 5/5 review! We're thrilled to hear you had a great experience with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic stay!
Bonjour Pouya, Wow! Thank you for taking the time to provide us with such wonderful feedback. We are delighted to hear you've enjoyed your stay and had a great visit in Montreal. We are lucky to be nestled between downtown and old port. We look forward to seeing you again in the futur. Cheers,
10/10 Excellent
John
8 Oct 2023
John
Stayed 3 nights in Oct 2023
Response from Your W Montreal Team on 1 Nov 2023
Bonjour John, We're truly grateful for your top-notch rating! Your feedback is incredibly important to us, and we're delighted to hear that you had such a fantastic experience during your stay. Ensuring our guests have a wonderful time is our utmost priority, and we're glad to know we met your expectations.If there's anything specific that made your stay exceptional, or if there are any areas you think we can enhance, please don't hesitate to share your thoughts. We value your input, as it helps us continually improve our services and exceed our guests' expectations.Thank you for choosing us for your stay, and we look forward to the opportunity of hosting you again in the future for another memorable experience!
10/10 Excellent
Katerina
8 Oct 2023
Katerina
Stayed 1 night in Sep 2023
Response from Your W Montreal team on 10 Oct 2023
Bonjour Katerina, Thank you for taking the time to provide us feedback on your recent stay. We strive to provide our client an exceptional service with a touch of W. We are so glad you've enjoyed your stay. We hope to see you again soon. Cheers,
10/10 Excellent
Christa
24 Sept 2023
Christa
Stayed 3 nights in Sep 2023
Response from The W Montreal team on 2 Oct 2023
Bonjour Christa, We really appreciate the time you took to provide feeback for your excellent stay. We are delighted to see that you've enjoyed your visit and experience at W Montreal. We strive to provide a memorable personalized service to our clients.We look forward to the opportunity of welcoming you again soon. All the best,