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Reviews of Quality Inn Centre-Ville

2.5 out of 5
Quality Inn Centre-Ville
Rue Saint-Hubert,1620, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 593 reviews" "
Rating 8 - Good. 191 out of 593 reviews" "
Rating 6 - Okay. 47 out of 593 reviews" "
Rating 4 - Poor. 18 out of 593 reviews" "
Rating 2 - Terrible. 13 out of 593 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

marcie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where I needed to be, clean, friendly helpful staff. Room was small but all that I needed for a night
Stayed 1 night in May 2024
Response from M.O on 27 May 2024
We would first like to thank you for the great feedback! We are extremely glad that you enjoyed your stay with us & we are excited to welcome you back in the near future. Stay safe & enjoy your travels.

8/10 Good

daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very small rm but has everything u need. Clean
Stayed 1 night in May 2024
Response from M.O on 27 May 2024
Thank you for your great insightful feedback! Hope to see you again in the near future. Stay safe and enjoy your travels.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Location is great.
Stayed 4 nights in May 2024
Response from Jay on 23 May 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the convenience and simplicity of the space and the staff were super duper kind. Great experience!
Stayed 1 night in May 2024
Response from Jay on 21 May 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jay on 19 May 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
It was a functional hotel located in a convenient location. However the surroundings can get a bit sketchy at nighttime. The service was good and the included breakfast was good for the price. The room was small but comfortable. It requires minor maintenance but still was in good condition and clean. The building is a bit noisy as you can hear footsteps and voices in the hallways. In general it was a good stay. I'd definitely recommend it if you are traveling in a budget and you want to get a great balance between price and value. In general it was a good stay.
Stayed 1 night in May 2024
Response from Jay on 17 May 2024
Hello, Thank you for your feedback. We will work with the appropriate department to address your concerns. We look forward to accommodating you again in the future.Best regards, Jay M. Manager

10/10 Excellent

Najla, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jay on 14 May 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Vito

Stayed 2 nights in Apr 2024
Response from M.O on 27 May 2024
We would first like to thank you for your insightful feedback! We hope to see you again in the near future. Stay safe and enjoy your travels.

6/10 Okay

Judith

Disliked: Property conditions & facilities
Luggage elevator not working. Very inconvenient
Stayed 1 night in May 2024
Response from Jay on 7 May 2024
Hello,Firstly, I would like to apologize that your stay did not meet your expectations. We have shared your feedback with the appropriate staff to ensure that we address the issues you have raised. We hope that you give us the opportunity to accommodate you in the future.Best regards, Jay M.Manager

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Price was responsible
Stayed 1 night in Apr 2024
Response from Jay on 30 Apr 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service
When we got to our room the sheets were stained and when asked for new ones the lady told us we were only there for one night so they wouldn’t change them.
Stayed 1 night in Apr 2024
Response from Jay on 22 Apr 2024
Hello,Firstly, I would like to apologize that your stay did not meet your expectations. We have shared your feedback with the appropriate staff to ensure that we address the issues you have raised. We hope that you give us the opportunity to accommodate you in the future.Best regards, Jay M.Manager

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jay on 23 Apr 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

6/10 Okay

Steve

Superbe hôtel mais attention, mur très mal insonorisé.
Stayed 1 night in Apr 2024
Response from Jay on 21 Apr 2024
Hello, Thank you for your feedback. We will work with the appropriate department to address your concerns. We look forward to accommodating you again in the future.Best regards, Jay M. Manager

10/10 Excellent

Rhena

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 2 nights in Apr 2024
Response from Jay on 21 Apr 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

6/10 Okay

Danish

Stayed 1 night in Apr 2024
Response from Jay on 8 May 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Yidan

Stayed 1 night in Apr 2024
Response from M.O on 5 May 2024
We would first like to thank you for the great feedback! We are extremely glad that you enjoyed your stay with us & we are excited to welcome you back in the near future. Stay safe & enjoy your travels.

2/10 Terrible

Joseph

Stayed 2 nights in Apr 2024
Response from M.O on 5 May 2024
We would like to first thank you for your insightful feedback. We are sorry that we could not meet your expectations for your recent stay and we hope you have a more enjoyable stay in the future. Stay safe and enjoy your travels.

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024
Response from M.O on 14 Apr 2024
Thank you for your great insightful feedback! Hope to see you again in the near future. Stay safe and enjoy your travels.

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
We stayed with two little kids, and were happy to be close to the metro and restaurants. Very clean and practical room and breakfast. The only major complaint we had is that after a full day of visiting Montreal, we came back to discover our room door was left wide open after housekeeping passed. When we alerted the reception, they seemed unconcerned! Obviously they don’t value their customers privacy and the safety of their belongings!
Stayed 2 nights in Apr 2024
Response from M.O on 14 Apr 2024
Firstly, I would like to apologize for the inconveniences you experienced during your last stay at our hotel. We hope to accommodate you again in the near future for a better experience, and offer us a chance to improve our service for you. Thank you!

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jay on 12 Apr 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia listing said seperate bathtub and shower but our room only had a shower. No stopper in the bathroom sink, so all you could see is filth. Aside from this, pretty good property.
Stayed 3 nights in Apr 2024
Response from Jay on 9 Apr 2024
Hello, Thank you for your feedback. We will work with the appropriate department to address your concerns. We look forward to accommodating you again in the future.Best regards, Jay M. Manager

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the quietest of hotel (but not that bad) but all the rest are 5 stars. Will go back.
Stayed 1 night in Mar 2024
Response from Jay on 1 Apr 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I was in the hotel it is great i love it
Stayed 2 nights in Mar 2024
Response from Jay on 29 Mar 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

KARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jay on 29 Mar 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Tran

Everything awesome
Stayed 1 night in Mar 2024
Response from Jay on 26 Mar 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. The hotel was very clean and comfortable. The staff was very nice and the breakfast was very good.
Stayed 1 night in Mar 2024
Response from M.O on 18 Mar 2024
We would first like to thank you for your insightful feedback! We hope to see you again in the near future. Stay safe and enjoy your travels.

10/10 Excellent

Adam

Stayed 1 night in Mar 2024
Response from M.O on 7 Apr 2024
We would first like to thank you for your comments! We are very happy that you enjoyed your stay with us and look forward to welcoming you again in the near future. Stay safe and enjoy your travels!

10/10 Excellent

Stephen

Liked: Staff & service
Easy parking for a small car, red stain on bed, good free breakfast, walking distance to a lot of good stuff
Stayed 2 nights in Mar 2024
Response from M.O on 18 Mar 2024
Thank you for your great insightful feedback! Hope to see you again in the near future. Stay safe and enjoy your travels.

10/10 Excellent

Bailey

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very nice and cosey
Stayed 1 night in Mar 2024
Response from M.O on 17 Mar 2024
We would first like to thank you for your insightful feedback! We hope to see you again in the near future. Stay safe and enjoy your travels.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, safe and near mass transit.
Stayed 3 nights in Mar 2024
Response from M.O on 17 Mar 2024
We would first like to thank you for the great feedback! We are extremely glad that you enjoyed your stay with us & we are excited to welcome you back in the near future. Stay safe & enjoy your travels.

8/10 Good

Solomon

Liked: Cleanliness, staff & service, amenities
Comfy bed, good location. Room was a bit small and I didn't have a good view from the window, but it was good enough to sleep in and the sausages at breakfast were surprisingly tasty.
Stayed 1 night in Mar 2024
Response from M.O on 18 Mar 2024
We would first like to thank you for your insightful feedback! We hope to see you again in the near future. Stay safe and enjoy your travels.

10/10 Excellent

Eric, Niskayuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Mar 2024
Response from M.O on 18 Mar 2024
We would first like to thank you for selecting our hotel for your stay in Montreal. We are delighted to know that you enjoyed your stay with us! We hope to see you again in the near future. Stay safe and enjoy your travels.

8/10 Good

Danny

Stayed 1 night in Jan 2024
Response from M.O on 18 Mar 2024
We would like to first thank you for choosing our hotel for your stay in Montreal. We are happy that you enjoyed your stay with us! We hope to see you again in the near future. Stay safe and enjoy your travels!

6/10 Okay

Shi

Liked: Cleanliness, staff & service
I could hear TV, snoring of the next door. Surrounding streets are dirty. Breakfast is good and room is clean though.
Stayed 1 night in Mar 2024
Response from M.O on 10 Mar 2024
Firstly, I would like to apologize for the inconveniences you experienced during your last stay at our hotel. We hope to accommodate you again in the near future for a better experience, and offer us a chance to improve our service for you. Thank you!

8/10 Good

Patrick

A little noisy in hallways .when guests are closing doors and talking . Could be better insulated for soundproofing. shower door was missing in our room ..
Stayed 2 nights in Mar 2024
Response from M.O on 10 Mar 2024
Firstly, I would like to apologize for the inconveniences you experienced during your last stay at our hotel. We hope to accommodate you again in the near future for a better experience, and offer us a chance to improve our service for you. Thank you!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect stay while visiting Montreal. It's clean, safe, and comfortable. Highly recommend.
Stayed 4 nights in Feb 2024
Response from Jay on 27 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Chesky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Jay on 23 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

jonathan

Business traveller
Good location . Nice breakfast
Stayed 1 night in Feb 2024
Response from Jay on 19 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from M.O on 18 Feb 2024
We would like to first thank you for choosing our hotel for your stay in Montreal. We are happy that you enjoyed your stay with us! We hope to see you again in the near future. Stay safe and enjoy your travels!

10/10 Excellent

ossama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
The room was comfy and really clean
Stayed 1 night in Feb 2024
Response from Jay on 16 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bon pour le prix
Parfait pour le prix mais si vous avez de la misère avec le bruit, ce n’est pas la place pour dormir. Chambres très mal insonorisées.
Stayed 1 night in Feb 2024
Response from Jay on 14 Feb 2024
Hello, Thank you for your feedback. We will work with the appropriate department to address your concerns. We look forward to accommodating you again in the future.Best regards, Jay M. Manager

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained ! Thanks
Stayed 2 nights in Feb 2024
Response from Jay on 14 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Jay on 9 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jay on 9 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Konrad

Business traveller
Clean and comfortable
Good location with lots to see and do. Clean and comfortable rooms. Underground parking close by. Solid choices for breakfast. Quick in and out check in’s.
Stayed 2 nights in Jan 2024
Response from Jay on 7 Feb 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M.O on 4 Feb 2024
We would like to first thank you for choosing our hotel for your stay in Montreal. We are happy that you enjoyed your stay with us! We hope to see you again in the near future. Stay safe and enjoy your travels!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jay on 24 Jan 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Antonio

Stayed 1 night in Jan 2024
Response from Jay on 24 Jan 2024
Hello, Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future. Best regards, Jay M. Manager

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crêpe
La machine pour faire les crêpes ne fonctionne pas
Stayed 1 night in Jan 2024
Response from Jay on 24 Jan 2024
Hello, Thank you for your feedback. We will work with the appropriate department to address your concerns. We look forward to accommodating you again in the future.Best regards, Jay M. Manager

10/10 Excellent

amirhossein

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for accommodation , easy access to downtown and shops
Stayed 1 night in Jan 2024
Response from M.O on 12 Jan 2024
We would first like to thank you for your comments! We are very happy that you enjoyed your stay with us and look forward to welcoming you again in the near future. Stay safe and enjoy your travels!