Dear Jorge, Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear Younus,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your time with us and look forward to welcoming you back.

Bonjour Semera,Thank you so much for your kind review.We hope to see you back soon!Hotel Universel Montreal.

Dear Daria,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your time with us and look forward to welcoming you back.

Bonjour Gaby,We appreciate your pertinent review. Hope to see you back soon with us.Thank you,Hotel Universel Montreal.

Dear Jaytidhawan,Thank you for your feedback. We're glad you appreciated our convenient location. We apologize for the inconvenience regarding the room cleaning. To ensure your room is cleaned during your stay, please request housekeeping services at the front desk or notify us 24 hours in advance. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Best regards.

Bonjour Manuel,Thank you so much for your kind review, we appreciate it and hope to welcome you back soon at the hotel.Hotel Universel Montreal.

Dear Jinwei,Thank you for bringing this to our attention. We apologize for any confusion regarding the crib provided. We will ensure that our descriptions accurately reflect the amenities we offer. We hope to welcome you again.

Dear Megan,Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear T, Thank you for your feedback! We apologize for any inconvenience caused by the outdoor pool not being available during your stay. We understand the disappointment, and we're sorry for any inconvenience the size of the indoor pool may have caused. Your feedback is valuable to us, and we'll make sure to review our communication regarding pool availability. We hope you were still able to enjoy your stay, and we look forward to welcoming you back when the outdoor pool is open in June. Thank you for choosing us.

Dear Marceline,Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!Best regards

Dear Gunpreet,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back.Best regards.

Dear Aditya,Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear Maria,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back.Best regards.

Dear Omar,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back.Best regards.

Dear Kuamri,We're truly sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we take it seriously. We would like to understand more about your concerns and see how we can make things right. Please feel free to reach out to us directly so we can address any issues you encountered during your stay. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

Dear Luc,Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear Manon,Thank you for your sugestion. Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear Josefina,Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear Rana,It's great to hear that you found the staff helpful and that you enjoyed the location! We look forward to welcoming you back in the future!Best regards,Hotel Management Team

Dear Corin,Thank you for sharing your positive review! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

Dear Angus, Thank you for your kinds words We're thrilled to hear that you had a great stay with us. We would love to welcome you back. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards, Hotel Management Team

Dear PietroThank you for sharing your breakfast experience with us. We apologize for the disappointment caused by the dry omelet. While our restaurant operates independently, we'll relay your feedback to ensure improvements are made.We appreciate your valuable input and hope to welcome you back for a better experience soon.Hotel Management Team

Dear Tarah,We appreciate your feedback and will use it to improve our services. We apologize for the inconvenience you experienced during your stay with us. Regarding the infant bed request, we regret to inform you that we have a limited quantity available, and unfortunately, we were unable to provide one for your daughter on this occasion. As for the restaurant experience, we'd like to clarify that while it is located within our premises, it operates independently. However, we will certainly forward your feedback to the restaurant management to ensure such issues are addressed and improvements are made.Regarding the room temperature, we apologize for any discomfort caused by the lack of AC. We will look into this matter to ensure that all rooms are adequately cooled for our guests' comfort. If there's anything else we can assist you with or if you'd like to discuss your concerns further, please don't hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,RECEPTION

Dear Maryam,We're sorry to hear that your experience didn't meet your expectations. Please feel free to share any specific feedback you have so we can address any concerns and improve our service for future guests. We're here to assist you in any way we can.Best regards,RECEPTION

Chère Carole,Merci pour votre évaluation. Nous apprécions vos commentaires et espérons vous revoir bientôt pour une expérience encore meilleure.Cordialement,

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be quiet, clean, and comfortable, and that you enjoyed the convenience of our free parking. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Warm regards,

Dear Julie,Thank you for your rating. We appreciate your feedback and hope to see you again soon for an even better experience.Best regards,

Dear Jaspreet,Thank you for your rating. We appreciate your feedback and hope to see you again soon for an even better experience.Best regards,

Dear Emilie,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the breakfast at our restaurant and found our location convenient. We appreciate your constructive criticism regarding the noise levels, bathroom amenities, cleanliness, and facilities.Please rest assured that we take your comments seriously and will address them with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Emilie,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the breakfast at our restaurant and found our location convenient. We appreciate your constructive criticism regarding the noise levels, bathroom amenities, cleanliness, and facilities.Please rest assured that we take your comments seriously and will address them with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Anastasiia,Thank you for your rating. We appreciate your feedback and hope to see you again soon for an even better experience.Best regards,

Dear Richard,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our accommodations comfortable and clean. We look forward to welcoming you back whenever you're in the Montreal area again.Warm regards,

Dear Zumret,Thank you for sharing your experience with us. We're thrilled to hear that you had a positive experience.We hope to welcome you again.Best regards,Reception

Dear Nelson, Wow 5/5! Thank you for your suggestion regarding breakfast! For now, we have Le Toit Rouge open for breakfast, and we'll certainly consider your feedback. We appreciate your kind words and hope to welcome you back again soon!Best regards,Reception

Dear Nanjun,Thank you for sharing your experience with us. We're thrilled to hear that you had a positive experience.We hope to welcome you again.Best regards,Reception

Dear Alona,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,The Team at Hotel Universel Montreal

Dear Victoria,Thank you for your glowing review! We're delighted to hear that you enjoyed the recent renovations and found our hotel rooms enjoyable. It's great to know that our proximity to the stadium makes us your top choice for soccer games. We're glad you appreciated the warm pool, especially for the little ones. We look forward to welcoming you back for another enjoyable stay!Best regards,The Team at Hotel Universel Montreal

Dear Beth, Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We would love to welcome you back. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards, Hotel Management Team

Cher Mark,Merci pour votre note de 3 sur 5. Nous apprécions votre retour.Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Maria,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that we could contribute to a memorable experience for you.We would love to welcome you back.. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards,Hotel Management Team

Cher Gabriel,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour. Vos commentaires sont précieux pour nous aider à améliorer nos services. Cordialement,L'équipe de l'Hôtel Universel Montréal

Cher Christopher,Nous vous remercions sincèrement d'avoir pris le temps de nous évaluer et de nous accorder une note parfaite. C'est un grand plaisir de savoir que vous avez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous sommes ravis que nous ayons répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,L'équipe de l'Hôtel Universel Montréal

Dear Gisele,Thank you for taking the time to share your feedback. We're glad to hear that you had an overall good experience and that you found our location convenient for visiting Olympic Park. We apologize for the disrepair in your room, including the missing soap holder in the shower and the loose plug in the bedroom. Your safety and comfort are important to us, and we will address these issues promptly to ensure that they are resolved. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,The Hotel Universel Montreal Team

Dear Megan,Thank you for your feedback.We hope to walcome you again in our hotel.Best regards,Front desk team

Hi Joan,Thank you for your wonderful feedback and for choosing us as your preferred place to stay in Montreal! We're delighted to hear that you enjoyed your experience with us and that our location near the Jardin Botanique and a short walk to the Métro met your needs perfectly.We look forward to welcoming you back on your next visit to Montreal!Best regards,

Bonjour Daniel,Merci d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé la chambre 221 très bien. Nous sommes désolés pour le problème avec le réveil. Nous allons immédiatement régler ce problème pour que nos futurs clients n'aient pas à faire face à la même situation.Nous espérons vous accueillir à nouveau dans un avenir proche.Cordialement,