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Reviews of Hotel Chrome Montreal

3 out of 5
Hotel Chrome Montreal
215 Boulevard René-Lévesque Est, Montreal, QC

Reviews

6.6
Rating 10 - Excellent. 625 out of 3008 reviews" "
Rating 8 - Good. 850 out of 3008 reviews" "
Rating 6 - Okay. 618 out of 3008 reviews" "
Rating 4 - Poor. 411 out of 3008 reviews" "
Rating 2 - Terrible. 504 out of 3008 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek, Ottawa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a very good stay here, the cost was great, staff were great, easy check-in, quiet and comfortable room.
Stayed 2 nights in May 2024

10/10 Excellent

calvin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good checkin for large group. Bus parking challenging at first, worked out OK.
Stayed 1 night in May 2024

6/10 Okay

C M

Disliked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Scott

Their check-in policy is way too strict...absolutely no check- ins prior to 4:00pm. This means people who arrive a little too early have to come back later when there are 10 to 15 people waiting in line to check in and only one staff member to check them in. This backlog could easily be avoided...if the room is ready, check people in. Very simple. Also, maybe have more than one person on the desk when 4:00 comes around.
Stayed 3 nights in Apr 2024

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities
I stayed her for one day. If you need only to sleep this place is okay.
Stayed 1 night in May 2024

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities
If you just need to sleep and rest this property is good
Stayed 1 night in May 2024

6/10 Okay

Samantha

Couldn’t use hotel parking
Stayed 1 night in May 2024

8/10 Good

Peterson

Liked: Cleanliness, property conditions & facilities
close to chinatown and other restaurants
Stayed 1 night in May 2024

2/10 Terrible

Arash, Coquitlam

Disliked: Cleanliness, property conditions & facilities
It was very dirty hotel. I'll never come back here.
Stayed 2 nights in May 2024

4/10 Poor

Mariah

Travelled with partner
Disliked: Amenities
Messed up my room multiple times and had very bad communication. Got my property stolen and none of the staff was concerned.
Stayed 2 nights in Apr 2024

2/10 Terrible

Brandis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ernest

Disliked: Amenities, property conditions & facilities
Great location and friendly staff at a very affordable price. If you don't plan spending any time in your room while being awake, you might not be bothered by the beaten up furniture, dated decor, slightly stained sofa cushions, and overall wear-and-tear.
Stayed 5 nights in May 2024

6/10 Okay

Jonathan

Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms feel dated, and wasn’t that clean. The pillows were all different sizes and uncomfortable. Also, there was hair in the bathroom when we arrived.
Stayed 3 nights in May 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a very pleasant stay. The room was nice and clean. A few minor details though: a full length mirror would be nice, as there was just the one over the sink in the bathroom, and the toilet paper holder was really far from the toilet (at 5’5” I could barely reach it when sitting). Also, the restaurant was closed for renovations so we always had to go out to eat, and there was an odd smell in the lobby of our floor (but not in the room itself). This being said, I would still go back as the location was very convenient, even with all the surrounding construction.
Stayed 2 nights in May 2024

2/10 Terrible

Joshwin Adrian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not much of a good view or perks and parking is in terrible location
Stayed 1 night in Mar 2024

8/10 Good

Aziza

Liked: Cleanliness
It was a good hotel but since it is in downtown having to pay for parking each time you want to go out is a little stressful. Hotel parking would have made this trip 1000/10
Stayed 3 nights in Apr 2024

6/10 Okay

Hunter

Disliked: Property conditions & facilities
The hotel itself is good. But there is musty smell. But everything was pretty clean and the receptionists were nice.
Stayed 3 nights in May 2024

8/10 Good

Samia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Marat

Liked: Cleanliness, amenities, property conditions & facilities
Its a really nice hotel in downtown Montreal onyl 5 mins away from Old Montreal and other touristic spots !
Stayed 1 night in May 2024

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, amenities
It is a good deal for the location, hotel is a bit run down and the neighborhood is a bit rough.
Stayed 3 nights in May 2024

6/10 Okay

Neeraj

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Budget property for people who are not going to spend much time in the hotel. Good location but poorly maintained property. The 747 bus to Montreal airport has a pickup and drop off at the hotel entrance.
Stayed 3 nights in May 2024

6/10 Okay

Khanh

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Khách sạn khá cũ và không được bảo dướng tốt nên nhìn cũ kỹ và không sạch sẽ.
Stayed 1 night in May 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 5 nights in May 2024

6/10 Okay

Michelle

The room had a particular smell. Some surfaces in the room were not properly cleaned. And the toilet didn't stop running the entire time I was there. Otherwise the front desk was very attentive and helpful. There was no room service even though it was advertised
Stayed 2 nights in Apr 2024

8/10 Good

rodolfo

Liked: Cleanliness, amenities
Good place according to the rate.
Stayed 1 night in May 2024

10/10 Excellent

Suthas

Stayed 1 night in May 2024

8/10 Good

Oneida

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very good and affordable hotel
Stayed 3 nights in May 2024

4/10 Poor

Amit

Disliked: Property conditions & facilities
The furniture in the room was broken .
Stayed 1 night in Apr 2024

8/10 Good

Subhadeep

Liked: Cleanliness, amenities
Very helpful front desk staff who went above and beyond to help out during a tricky situation. Hotel is clean but showing its age so a refurbishment is needed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place. I recommend it.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander, Halifax

Liked: Amenities
Great value for money
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

2/10 Terrible

Hassan

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff at the front desk were great but our first room was absolutely terrible! The 7th floor had funky smell and our room was even worse. I was ok with the outdated furniture and the small size, but the smell was unbearable and the AC/heat unit did not work. They sent someone right up to try to fix it and when he couldn't, they were quick getting us a different room. Our 2nd room was on the 5th floor. There was still a stale smell in the hall but our room was "ok". I booked a room for a family of 4, but there were only 2 bath towels and 1 facecloth...and the rooms are very small. I didn't notice the sign at the lobby elevator that said you had to request for housekeeping, so our rooms did not get cleaned while we were out the first day, so I put our garbage outside our door when we got back and had to go to the lobby for some towels and wash cloths. The hotel is pretty run down, but the location and staff were excellent.
Stayed 3 nights in Apr 2024

10/10 Excellent

LILI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Risako

Stayed 3 nights in Apr 2024

10/10 Excellent

J G frederic

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like the location and staf was friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn't sure what to expect, but was pleasantly surprised! :) For the price, it far exceeded our expectations and the staff was super friendly and helpful. Would definitely recommend and stay there again! Was super close to many things...very convenient. Price range was excellent for downtown Montreal. Very enjoyable stay.
Stayed 1 night in Apr 2024

8/10 Good

David

Stayed 5 nights in Apr 2024

6/10 Okay

Harry

Disliked: Cleanliness
I had good view of old port and room was very clean and organized ,the temperature was on point .
Stayed 1 night in Apr 2024

10/10 Excellent

LILI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I got a good deal for my one night stay. Definitely I will be back soon
Stayed 1 night in Mar 2024

10/10 Excellent

huse

Liked: Cleanliness, amenities, property conditions & facilities
Old but nice. Excellent location!!!
Stayed 3 nights in Apr 2024

2/10 Terrible

Harpreet

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Yuzu

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Adrienne

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great, inexpensive hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Justin

Stayed 1 night in Apr 2024

10/10 Excellent

Ajay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hoping that CHROME would still be available when we come back to Montreal,,,, was so accessible locationwise,,,, MERCI BEAUCOUP
Stayed 4 nights in Apr 2024

6/10 Okay

Maksims

Stayed 1 night in Apr 2024