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DoubleTree by Hilton Montreal

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Indoor pool, pool umbrellas, pool loungers
Indoor pool, pool umbrellas, pool loungers
Indoor pool, pool umbrellas, pool loungers
Room Amenity

Overview of DoubleTree by Hilton Montreal

DoubleTree by Hilton Montreal

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationMcGill University10 min walk
  • Popular LocationNotre Dame Basilica11 min walk
  • Popular LocationOld Port of Montreal14 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)28 min drive

Choose dates to view prices

About this area

Montreal

Located near the boardwalk, DoubleTree by Hilton Montreal is in Ville-Marie neighbourhood and is connected to a shopping centre. Museum of Contemporary Art and Place des Arts are cultural highlights, and travellers looking to shop may want to visit Complexe Desjardins and Sainte-Catherine Street. Looking to enjoy an event or a match while in town? See what's going on at Bell Centre. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Museum of Contemporary Art - 2 min walk
  • Complexe Desjardins - 3 min walk
  • McGill University - 10 min walk
  • Notre Dame Basilica - 11 min walk
  • Old Port of Montreal - 14 min walk

Getting around

  • Place des Arts Station - 3 min walk
  • Montreal Central Station - 12 min walk
  • Trudeau International Airport (YUL) - 28 min drive

Restaurants

  • Where to eat
  • Bivouac – Al fresco dining restaurant with a bar offering local cuisine. Serves lunch, dinner and light fare daily. Kids' menu available.
  • Hub – Serves breakfast daily.
  • Halte par Bivouac – Serves light fare daily.

About this property

DoubleTree by Hilton Montreal

Family-friendly hotel connected to the convention centre in Ville-Marie, walk to Sainte-Catherine Street
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and self parking. All 595 soundproofed rooms feature free WiFi and pillowtop beds. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include room service and cable TV. Housekeeping is available on request.
DoubleTree by Hilton Montreal offers 595 forms of accommodation with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Montreal hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 22 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 19-25 for adults and CAD 19-25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike parking
  • Fitness centre
  • Indoor pool
  • Lifeguards on site
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Computer station
  • Conference space (37700 square feet)
  • Coworking spaces
  • Meeting rooms 25

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 9:00 AM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 PM
Late check-out subject to availability
Late check-out fee: 100 per cent of room rate
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept Visa/MasterCard debit cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.
Due to COVID-19, daily housekeeping and valet parking are not available until further notice.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 May to 24 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 65 per accommodation, per stay (maximum CAD 100 per stay)
Dogs welcome
2 per room (up to 49 lbs/22 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 19 and CAD 25 for adults, and CAD 19 and CAD 25 for children (approximately)
  • Self-parking fee: CAD 22 per night
  • Pet fee: CAD 65 per accommodation, per stay (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • In-room microwave fee: CAD 25 per stay
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Montreal
Hyatt Montreal Regency
Hyatt Regency Hotel Montreal
DoubleTree Hilton Montreal Hotel
Montreal Hyatt
Montreal Hyatt Regency
Montreal Regency Hyatt
Regency Hyatt Montreal
Regency Montreal
Hyatt Regency Montreal Hotel Montreal
Hyatt Regency Montreal Hotel
DoubleTree Hilton Montreal
Montreal Hyatt Regency
Hyatt Montreal
DoubleTree by Hilton Montreal Downtown
Hyatt Regency Montreal
DoubleTree by Hilton Montreal Hotel
DoubleTree by Hilton Montreal Montreal
DoubleTree by Hilton Montreal Hotel Montreal

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 403 out of 665 reviews
5 - Excellent 61%
Rating 4 - Good. 193 out of 665 reviews
4 - Good 29%
Rating 3 - Okay. 32 out of 665 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 665 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 665 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. It's clean
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Absolute nightmare, the AC broke at around midnight and quickly became unlivable as there is no windows or fans. Called down to the front desk and after much debate switched rooms at 1am, where that AC didn't work either. Called again to see if someone could repair AC and was told to switch rooms a third time at that point with a 7am tee time we said forget it. Had to cancel golf as we got barely an hours sleep with the 29 degree heat, and asked to speak to manager first thing. Was first offered a muffin to compensate and after much back and forth was refunded parking. Was told that because we booked on Expedia there was nothing he could do in terms of refunding money and to next time book directly with them.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with partner
It was an okay stay
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pillow top king size bed was so comfortable.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021