Dear Michelle,Thank you for taking the time to share your positive experience with us.We are pleased to hear that you enjoyed our convenient location near Old Montreal and Chinatown, as well as our proximity to the train station.It is fantastic to know that you found our amenities to your liking and that you appreciated the variety of dining options available both onsite and nearby.We strive to provide our guests with everything they need for a comfortable and enjoyable stay and it is wonderful to hear that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,Alexandre VergnesGuest service manager

Dear Virendra,Thank you for sharing your feedback regarding your recent stay with us on Expedia. We are pleased to hear that you found our property conveniently located near key tourist attractions and that you appreciated our clean and spacious rooms.We have noted your comments regarding the shower head and toilet paper, and we will certainly take them into consideration as we continuously strive to improve our guests' experiences.We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future.Best regards, Alexandre VergnesGuest Service Manager

Dear Hanieh,Thank you for taking the time to share your experience. We are delighted to hear that you found everything wonderful during your stay. While we do not offer a buffet breakfast, we take great pride in providing our guests with an à la carte breakfast experience for our guests. We look forward to welcoming you back for another exceptional stay.Best regards,Alexandre VergnesGuest service manager

Dear Vivian,Thank you for taking the time to share your excellent feedback with the Expedia community. We hope to have the pleasure of welcoming you back soon for another great stay.

Dear Nazerly,Thank you for taking the time to share your feedback with the Expedia community. We are thrilled to hear that you enjoyed our fantastic location. It is always our goal to provide our guests with a convenient and memorable experience, and we are delighted that our location added to your enjoyment.We hope to have the pleasure of welcoming you back soon for another great stay.Best regards,Alexandre Vergnes Guest Service Manager

Dear Pepito,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to read your excellent review on our location.Our property is indeed located in the heart of Montreal within walking distance of major attractions such as the Old Port, restaurants, shops, two metro stations (Place des Arts and Place d'armes) etc.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Starlin,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Ruth,We thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.Nonetheless, we are puzzled by your comments on our customer service given that our hotel has been awarded multiple times based on the numerous excellent reviews written by our guests.We would like to hear more about your stay in order to comprehend the reason behind your dissatisfaction.We thank you again for choosing the Courtyard Marriott Montreal Downtown. Best regards,Laurent GustaveGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Aldo Yoset,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Arianne,We thank you for staying at the Courtyard Marriott Montreal Centre-ville and for taking the time to share your experience with us.We regret to hear that you experienced some challenges with the HVAC during your stay and that you were disturbed by the noise coming from the streets.Please kindly note that our hotel is located in the heart of Montreal, on one of the main arteries of the city. Our windows are sound proofed. However, we understand that if you are sensitive to noise, a better location for you would be in the back of the hotel, facing our Courtyard.We would love to welcome you back the next time your plans bring you to our beautiful city of Montreal.Please kindly let us know about your preferences next time you have a reservation at our property, and we will do our best to accommodate you.Best regards,Laurent GustaveGérant du Service à la clientèleGuest Service ManagerCourtyard by Marriott Montréal Centre-Ville

Dear Carolyn,It is wonderful to hear that you enjoyed your stay with us. We are pleased to hear that you found our location convenient and our staff terrific. We are also delighted to hear that you found your room comfortable. Your feedback regarding the TV remote and interface is duly noted, and we will make sure to address it promptly. We are committed to ensuring all aspects of your stay are exceptional, and we appreciate your valuable input. We look forward to welcoming you back on your next visit. Best regards,Alexandre VergnesGuest services manager

Dear Tracey,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your review on our amazing location.Our property is indeed located in the heart of Montreal within walking distance of major attractions such as the Old Port, restaurants, shops on Sainte Catherine street, two metro stations (Place des arts and Place d'armes) etc.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Hansika,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are appreciative of your comments on our amenities and our staff.Concerning the room service fee and the complementary items that you requested, it is true that we offer complementary green tea, coffee, creamers and certain other amenities.However, certain items are subject to an additional cost and so is the room service.Please note that our restaurant remains open from 7:00am to 10:30pm should our guests wish to eat at our restaurant.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Thank you Seiko. We are pleased to hear that you enjoyed your recent stay with us. It was a pleasure to host you. We hope to see you again in the near future.

Dear Pam,Thank you for the outstanding 5/5 rating! Your feedback means a lot to us. We are thrilled you had a great experience.Looking forward to welcoming you back soon.Best regards,Alexandre Vergnes Guest services manager

Dear Amithy Sweet,Thank you for your wonderful review, especially regarding our location! We're thrilled to hear that you enjoyed it and found it convenient for your stay.We're eagerly looking forward to welcoming you back again, especially during the summer season when our surroundings are at their most vibrant. Whether it's enjoying the local attractions, or simply relaxing, we'll be here to ensure you have another memorable experience.Once again, thank you for choosing to stay with us. We can't wait to see you again soon.Alexandre VergnesGuest services manager

Dear Kiana,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are happy to read your review on our property, especially on our excellent location and parking convenience. Our property is indeed located in the heart of Montreal within walking distance of major attractions such as the Chinatown, the Old Port, restaurants, shops, two metro stations (Place des Arts and Place d'armes) etc.In regards to your check-in experience, we regret to hear that you were not welcome in the nicest way.We pride ourselves in providing a quality service to all our guests. We apologize that you did not have that impression upon your arrival.Please rest assured that we would address the situation in order to ameliorate the service.We look forward to serving your lodging needs again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Vaughn,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.Please note that, in order to ensure a safe environment to all our guests including children, all our rooms are indeed non-smoking. However, our hotel has smoking areas on our courtyard where there are benches in order to accommodate our smoking guests.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Hesham,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Andrea,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Miyeon,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Christian,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Emeh,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Mr. Eduardo , We thank you for taking the time to tell us about your experience during your stay with us. We regret to hear that the temperature of your toilet was not adjusted according to your preferences. Providing a cleaning service quality to our kind customers is our number one priority and we sincerely apologize for the inconvenience caused by the temperature problem that you mentioned in your comments. We assure you that we will pass the message to our team for the necessary follow-up. We hope you choose to give us another chance to provide you with better service during your next visit.to Montreal .Sincerely,Paul Leblanc Guest Service ManagerCourtyard Marriott Montreal Centre-Ville

Dear Lesley,Thank you for the fantastic 5-star review.We appreciate your excellent feedback and look forward to welcoming you back again soon.Best regards, Alexandre VergnesGuest services manager

Dear Elizabeth,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Teresa,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this amazing feedback with us.We are thrilled to read your comments on our great location, our nice rooms and more importantly, our outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear ahmad,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to read your comments on our excellent customer service, our comfortable beds and our fantastic location.Our property is indeed located in the heart of Montreal within walking distance of major attractions such as the Old Port, restaurants, shops, two metro stations (Place des Arts and Place d'armes) etc.We would look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Janey,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property, and we are happy to hear that everything was wonderful with your stay.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear graziano,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property, and we are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Ifeyinwa,We thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your experience with us.However, based on how you scored us, it seems like you were not impressed by our service. We would like to hear more about your stay in order to look into the challenges that you faced during your stay, and bring about corrections where needed.We look forward to your detailed feedback.Thank you again for staying with us and sharing your feedback.Best regards,Laurent GustaveGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Julieta,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this amazing feedback with us.We are thrilled to read your comments on our outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Bill,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are appreciative of your comments on our property and are happy to hear about your experience with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Monique,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to hear that our location was convenient for your stay.Our property is indeed located in the heart of Montreal within walking distance to the major tourist attractions.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Paul LeblancGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Meghan,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Andina,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Elizabeth,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to hear that our location was convenient for your stay.Our property is indeed located in the heart of Montreal within walking distance to the major tourist attractions.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear John,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear from you.We would love to have the opportunity to accommodate you again on your next visit to our beautiful city of Montreal.Best regards,Laurent GustaveGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Austin,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to read your comments on our cleanliness, our ideal location in the heart of Montreal and more importantly our friendly and helpful staff.Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Lisa, Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are thrilled to read your comments on our excellent customer service and on our room's cleanliness. We look forward to welcoming you back anytime soon. Best regards, Alexandre Vergnes Guest services manager

Dear Thai,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us. We appreciate your review on our amazing location. Our property is indeed located in the heart of Montreal within walking distance of major attractions. We look forward to accommodating you again on your next visit to our beautiful city of Montreal. Best regards, Alexandre Vergnes Guest Service Manager

Dear Manasvi,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us. We are delighted to hear that you had an enjoyable stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal. Best regards, Alexandre Vergnes Guest services manager

Dear Colin, Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your review on our amazing location and parking. Our property is indeed located in the heart of Montreal within walking distance of major attractions. We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards, Alexandre VergnesGuest Service Manager

Dear Nicholas,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We look forward to welcoming you back anytime soon. Best regards, Alexandre Vergnes Guest services manager

Dear Andrew,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are happy to read your comments on our great location and excellent customer service. We look forward to welcoming you back anytime soon. Best regards, Hotel Management

Dear jillian,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are happy to read your comments on our great location and outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Gravina, Thank you for your recent stay with us here at the Courtyard Marriott Montreal Centre-Ville and for taking the time to share your feedback. Your feedback is important to us. We are surprised by your comment concerning our property. We pride ourselves as a property that strives to maintain the highest Marriott standards . We are curious to know what was found outdated or in need of upgrade during your stay experience as we have no record of any complaints regarding our infrastructures. As this will help us correct any issues as we strive to make every guest stay a memorable one. Thank you once again for choosing the Courtyard Marriott Montreal Centre-Ville. Jean Gayraud Guest service manager

Dear Arundhathi,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Theodoros,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Alexandre Vergnes Guest Service Manager

Dear Bhargav,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown