Seasonal outdoor pool

Reviews of Renaissance Montgomery Hotel & Spa at the Convention Center

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 77 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a fantastic stay at this hotel. I enjoy the rooms, the front desk was unbelievably courteous throughout our stay...To me this is as close to a 5 star hotel as you can get in the area. The only issue with the stay this time was the valet parking was very slow.... We also got to use the pool and fitness center this time which was great!
Stayed 1 night in May 2024

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to concert at the Montgomery Performing Arts Center. This property was the perfect place to stay! Very walkable are with plenty of food choices. Hotel was pretty and clean. Would stay again for sure.
Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Business traveller
Professional and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and staff is fantastic. Rooms are clean and well put together. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well staffed, very friendly great restaurant.
Stayed 1 night in Mar 2024

4/10 Poor

Felipe

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unfriendly staff, outdated room and the ac didn't cool off the room and the food was very mediocre
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff super friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Stuart, Chatham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet desk was overwhelmed with the volume of cars and neefed 2 more staff. Same with the front desk. 15 monute wauts at both...otherwise great
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel! Great bed. Loved the spa! Great breakfast food! Walked for 4 mins to Central Restaurant & awesome food there! A nice girlfriend getaway.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

The staff was very friendly and cooperative, the rooms were lacking seating would have like maybe two chairs. Also a very limited menu.
Stayed 2 nights in Jan 2024

2/10 Terrible

Mari

Travelled with family
Disliked: Amenities
Over all the
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always enjoy staying at the Renaissance Montgomery.
Stayed 1 night in Jan 2024

10/10 Excellent

Walton

Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Renaissance Montgomery was perfect! My Mom and I came to town for a show at the Montgomery Performing Arts Center the hotel was still decorated for the holidays and was beautiful. And to my surprise the MPAC was actually a part of the hotel so we did not have to go outside in the cold to go to the show. The room had a gorgeous view of the river, beds were ultra comfy and bathroom was huge. The breakfast buffet was wonderful. We had the best time and are planning our next visit!
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Jerome

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The Room was not clean, bathroom shower was dirty , room had a funky smell, I had to be switched several times, also was told the smell was due to a flood on one of the floors, unacceptable, the property seems to be deteriorating.
Stayed 3 nights in Dec 2023

10/10 Excellent

Teyseer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lewis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown hotel, safe for families
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Check your bedding
There was blood on one of the pillows
Stayed 1 night in Dec 2023

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable close to everything
Stayed 1 night in Dec 2023

10/10 Excellent

Felicia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment is a class act! From valet to room service, everything was perfect.
Stayed 1 night in Nov 2023

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023

8/10 Good

Billy

Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Would definitely recommend this hotel to family and friends. Great location and great hotel overall!!
Stayed 1 night in Oct 2023

10/10 Excellent

Deshondra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SUPER NICE!!! Everyone on staff from front desk to valet they assured you had no questions or concerns. You can really tell management is doing quality control because everyone was showing consistent efforts. The hotel was very clean and spotless.
Stayed 1 night in Oct 2023

10/10 Excellent

EDWARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

E. W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some people on streets nearby seedy
Stayed 2 nights in Oct 2023

10/10 Excellent

Erwin, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and comfortable 700 sqf room
Stayed 1 night in Oct 2023

10/10 Excellent

Shonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Sep 2023

8/10 Good

Johnny Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this property due to an unexpected lengthening stay in Montgomery, AL. All staff were friendly, funny and willing to put my comfort first. Thank you! Patricia Nelson
Stayed 1 night in Aug 2023

10/10 Excellent

Pankaj

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

8/10 Good

Maria

Stayed 5 nights in Aug 2023

10/10 Excellent

Lynne

Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect to everything we wanted in Montgomery. Staff are consistently friendly, helpful and efficient. Well done. We’ll be back!
Stayed 1 night in Aug 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I don't like is that the $100 security deposit for the room has yet to be cleared from my credit card and it's been a week.. I'll have to contact the hotel and get that resolved... Every thing else is A1.. Awesome place to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynne

Stayed 1 night in Aug 2023

8/10 Good

Trebien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean convenient environment
Stayed 4 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay..highly recommend if you're ever in Montgomery!
Stayed 1 night in Jul 2023

10/10 Excellent

Christy

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Everything was wonderful, customer service was awesome, everything was clean and well kept. We were VERY pleased!! Only thing that wasn't was our A/C. It only cooled down 2 degrees. We never got completely cooled off. Even after the maintenance guy came up. Otherwise, I would highly recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2023