Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Reviews of Microtel Inn & Suites by Wyndham Montgomery

2 out of 5
Microtel Inn & Suites by Wyndham Montgomery
100 Gibbons Dr, Montgomery, AL

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kay

Travelled with family
The breakfast was very limited and poorly stocked. I was troubled that they held a $50.00 credit card charge ( that was not charged ) "in case you smoked in the room or tear something up". Will not return. Hopefully they can improve and act as if they appreciate the business.
Stayed 2 nights in May 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities
They are remodeling but it was quiet while we were there. The beds were comfortable.
Stayed 1 night in Apr 2024

2/10 Terrible

Charmeca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived it looked deserted. It was a lot of construction going on. Then the person at the front desk was rude and on a personal call. He was not helpful and then refused to give me a receipt. Lastly they ran my card two hours before I got to the hotel. The worst experience and would never recommend
Stayed 1 night in Apr 2024

8/10 Good

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Beds comfortable
Stayed 1 night in Apr 2024

8/10 Good

Craig

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was friendly and rooms were clean.
Stayed 1 night in Apr 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

sandie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Like being around family.
Stayed 7 nights in Mar 2024

4/10 Poor

julie

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent attending to needs.
Stayed 2 nights in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Meant all expectations
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel was undergoing renovations, and the work began in the morning and stopped at 7:00 p.m. The breakfast was extremely limited and coffee urn was empty after the first 20 minutes and was not replenished.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was alright, hotel still being built. Very limited items at break. Plenty of restaurants around area. Quiet area.
Stayed 1 night in Mar 2024

6/10 Okay

Kristi

Stayed 1 night in Feb 2024

4/10 Poor

Moises

Travelled with family
Disliked: Property conditions & facilities
Needs cleaning
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
First stay at a Microtel. Comfortable, nice walking path around building to take our fur babies out. Grounds well maintained.
Stayed 1 night in Feb 2024

6/10 Okay

Pat

Travelled with family
Liked: Staff & service
The staff was just fine, however, the room had a very unpleasant odor. Wish I knew they were doing some remodeling, I would have chosen something else.
Stayed 1 night in Feb 2024

6/10 Okay

Narissa, Lawrenceville

Liked: Cleanliness, property conditions & facilities
Liked this suit
Stayed 1 night in Feb 2024

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Clean, quiet, relaxing is all I needed for this stay and I received just that. Thank you.
Stayed 1 night in Feb 2024

4/10 Poor

Deirdre

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The office staff is very helpful and friendly. We have stayed here a few times while visiting family. We will continue to stay here.
Stayed 2 nights in Feb 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction and Chemo
I always have a great stay here. But this time I paid for 2 nights, needed rest badly because I was going back and forth for chemo and my house was too far. As soon as I got to my room to lie down, there was horrific construction started nex door. When I told them, all they said was, sorry, we forgot to tell you about the construction. I would have gotten a different hotel, although I really like Microtel, cause I badly needed rest. . .
Stayed 1 night in Feb 2024

6/10 Okay

Attoyette

Stayed 2 nights in Feb 2024

8/10 Good

John

Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
They need to do a stroll at night to smell the wee
Choose this place as it was on our route Anna we were tired. Check in was smooth. Clerk friendly. Sitting on the bed watching tv and I see a roach crawling next to the closet. Towels were clean but saw a few hairs in it from previous use. Carpets need steam cleaning as there was a sticky area near the desk. Curtain wouldn’t close all the way because one side was messed up. And about 11pm I started to smell weed smell. It was there the ENTIRE night. Got strong around 2am and was finally gone by the time we woke up at 5:30a. This was on the second floor. Nauseated me the whole night trying to sleep. Plus was needs were comfortable and it was quiet.
Stayed 1 night in Feb 2024

8/10 Good

Sheldon

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Maria

Stayed 1 night in Feb 2024

8/10 Good

Peg

Stayed 1 night in Jan 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised how clean everything was and staff was pleasant
Stayed 2 nights in Feb 2024

8/10 Good

Debra

Travelled with partner
The tub was stained (not dirty)
Stayed 1 night in Jan 2024

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed that the hotel was somewhat away from the hustle and bustle but the big highway was super close and the surrounding area wasn't too lovely to look at (if that matters). Beds were lumpy, and I didn't sleep as well as I'd hoped. Otherwise, the rooms were fine. Staff was excellent 👍
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lynn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rahul Patel on 31 Jan 2024
Kayla,I am so sorry you had not a pleasant stay with us. We are keen to hear what went wrong with your stay with us and we can work towards improving your experience next time.Sincerely

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean were quiet and all sheets and towels were very clean, and beds were comfortable. It was a good room for the price paid, except for all the other fees and taxes that was added to your bill when checked out. The only problem I had with the room was the microwave. It did not work except for 1 setting of 45 seconds, which required you to press 3 or 4 times to heat something up. The small refrigerator did not get very cold. The Hotel tried to give Guests a choice to choose for breakfast, but it was not too inspiring. I would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, no smell, I would stay there again.
Stayed 1 night in Dec 2023
Response from Rahul on 30 Dec 2023
Dorothy,Thank you for choosing us. And we appreciate your feedback.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels we usually go to were full. Very reasonable price, clean rooms, comfortable beds and pillows. Pleasant staff, breakfast was minimal
Stayed 1 night in Dec 2023

6/10 Okay

Romeo

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Small but quaint facility. Felt safe staying there.
Stayed 1 night in Dec 2023

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice here. The staff was wonderful. It was also very clean and quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Paula

Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Stayed 1 night in Dec 2023

10/10 Excellent

Jeremaine

Always nice and clean
Stayed 1 night in Dec 2023
Response from Rahul on 16 Dec 2023
Jeremaine,Thank you so much for your feedback. We are glad that you have been enjoying your stays with us.RegardsRahul Patel

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and quiet
Stayed 1 night in Dec 2023