Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hotel del Centro Hotel
Hotel del Centro Monterrey
Hotel del Centro Hotel Monterrey
Frequently asked questions
Is Hotel del Centro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel del Centro?
Self-parking is free at this property.
What time is check-in at Hotel del Centro?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at Hotel del Centro?
Checkout is at noon.
Where is Hotel del Centro located?
Located in Monterrey Centro, this hotel is within a 10-minute walk of Iglesia Sagrado Corazon de Jesus and Macroplaza. Fundidora Park is 0.8 mi (1.3 km) away. General I. Zaragoza Station is 11 minutes by foot and Alameda Station is 12 minutes.
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Hotel del Centro Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We arrived at the hotel with the desk clerk sitting outside and smoking. Once he came in, he found our reservation but told us the hotel was full and voided our reservation. We tried to ask him why he wouldn’t hold our reservation but couldn’t get a clear answer from him (because obviously there wasn’t any reason to not hold our reservation when we had a credit card on file). He told us every hotel in the area was full but one, and sent us to his buddy’s hotel - Hotel Dubai. It was 9 pm and in a part of town we were told is not safe to walk through. The new hotel was the worst one I’ve ever been to. It wasn’t safe, clean, quiet, etc. Horrible experience. Wouldn’t risk a reservation at Hotel del Centro seeing as it is a huge waste of time and you’ll be hassled into a bad hotel anyway.
the hotel reported that my reservation wasn’t paid when i already paid it while reserving it. it ruined my day and my plans while solving the problem with the worst and most inefficient expedia representative that complicated things more than helping. he couldn’t even contact the hotel to fix the inconvenience. never booking through expedia again.
Las habitaciones están bien para lo que pagas, y la ubicación está excelente pues tienes a una cuadra el inicio de la principal zona turística de Monterrey.
El único problema es el personal, la que atiende te trata como rey antes de pagar, y una vez que ya no les vas a dar mas dinero te tratan como un estorbo.
El hotel es bastante malo en cuestión de limpieza e instalaciones, muy viejo y descuidado. El personal es en general amable y la ubicación es excelente.
La propiedad decía aire acondicionado y no servía, cuando llegamos estaba sucio el baño, había cabellos, shampoo usado y la tasa del baño orinada y con pelos, había telarañas, los enchufes rotos y tirados a media pared, mosquitero roto, en verdad no vale lo que cobran. Tengo fotos para probarlo.
Lo único que cuando salí de noche en ocasiones no estaba la persona de recepción y esperaba hasta 15 minutos para que abrieran la puerta por qué después de las 11 cierran la entrada
Sinceramente no me termino de agradar las habitación y sus reglas son demasiado estrictas para lo que son las habitaciónes, hay mejores opciones de hoteles
Todo muy bien en ese aspecto, el personal de recepción te atiende de lo mejor cualquier duda o inquietud te la resuelven. Solo si no quieren ruido muy temprano será imposible porque está en el mero centro de Monterrey. Solo algunos detalles estéticos en los cuartos pero si es solo para llegar a dormir está excelente