While my family and I enjoyed our stay, the place did not meet expectations primarily because the showers malfunctioned throughout the trip. On our first night, we noticed the showers did not maintain temperature and fluctuated from freezing cool to scalding hot regardless of where you set the temp. We notified the resort, and they told us it would be fixed the next day - no big deal. Unfortunately, the shower was not fixed, and I had to play dodge the scalding hot shower with my 4-year-old son and 6-year-old daughter every night of our stay - very disappointing. When I gave feedback at check out, I was told it was a systemic issue and was offered $50 a night for the inconvenience. I also had a cabanan charged to my account that i did not rent. I had a cabana for two days and had three on my bill. It was removed, but this place was less than satisfactory in light of other offenses.