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"​The room was dusty and didn't seem properly cleaned before my arrival. To make matters worse, no housekeeping or towel refills were provided after the first night. I later found out it’s an "on-request" service, but the staff failed to mention this at check-in. Very disappointed with the lack of communication and basic hygiene standards."

"Reception was again a delightful experience. The room was very clean and tidy with a bath. Staff were very pleasant, especially in the bar area. Breakfast was, and as always, a great experience. Plenty on offer to drink and eat in a buffet-style basis. I also liked the preparation and cooking of an omelette whilst I watched and waited. I was especially grateful for the assistance in obtaining a slave-start for my car (I had heavy duty jump leads with me, thankfully) because I had left my lights on overnight - there was heavy rain and thunder earlier. In summary, another delightful experience and very highly recommended."

"Large clean room, wonderful pillows, friendly & accommodating staff, excellent buffet breakfast with options for allergies such as gluten & dairy, close to downtown core, train station & Phillips Stadium. "

"Tiny room , hard to find place for a medium size luggage , certainly not 20sqm, broken furniture. Poor signed posted, GPS send me to a dead end , poor breakfast certainly not what it looks like on the photos"

"Very nice "