Search Family-Friendly Hotels in Monroeville

"The carpet was stained and dirty, food on floor, thermostat fell off the wall, no heat, toilet paper on roll was less than half, and stains on bedspread. Needless to say, I went to the front desk and told them that I wanted a full refund and showed them pictures. We left and went somewhere else"

"Parking is valet only and very slow. Checking was also very slow. Tried to eat in the onsite restaurant during normal hours and the kitchen was closed. Room was nice and clean but bathroom was small. Paid $$$ "

"We had a wonderful time! The location is super convenient, just a short walk to Pittsburgh University and a quick drive to CMU. The only thing that could have been better was that the elevator key card access wasn’t working when we were there, which was a bit of a safety concern for the guests."

"Breakfast is so bad - how can one serve powdered eggs this day and age, there is no fresh brewed coffee but instead some dark liquid coming from „coffee machine”?"

"Staff was great. Room was great. Very clean. "

"The breakfast menu was very basic, but the food had excellent flavor and the staff was very friendly and quick to clean up."

"Under construction "

"In the room, the air conditioner was loud and vibrated when it kicked on every time. In the parking lot, half the lights were out, which is a safety issue. And, the lights under the canopy at the entrance were all out. Regarding the staff, we were assured of a phone call from the manager after providing evidence of the issues. Nobody contacted us, which is an indication that they don’t really care. "

"Overall really bad experience. I paid the deposit, went to the room, the bed had stains all over it. Came back down and said I wasn’t going to stay there and they wouldn’t give me my money back. I am still trying to get it back."