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Reviews of Glades Hotel

3.5 out of 5
Glades Hotel
SCO No. 3 and 4, Sector 55, Phase 1, Mohali, Punjab

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Ranjit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with the safe in my room which would not open when we came back to the hotel.It was resolved after attempts by 3 different employees. Staff were very polite and the food was amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Sweta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My expeience in Glades hotel is pretty good, everyting was ok. so highly reccomended
Stayed 1 night in Oct 2020
Response from Glades Hotel on 12 Dec 2020
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. We look forward to welcome you again in future with our best hospitality services.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out time is 10:00AM and same as end of breakfast. Would be nice and more convenient for a 11:00AM check out time as will not require guests to pack carry luggage to dining hall.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Bell Boy was very slow in coming..Bathrooms need showr curtain..Food was good
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
It was an excellent hotel.Lovely staff,clean and comfortable.I would rate this hotel 10/10
Stayed 11 nights in Mar 2019
Response from Sandeep on 11 Apr 2019
Dear Guest, Greetings from Glades Hotel, Mohali!!! Thank you for taking time off to share your views on Expedia. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards, General Manager Glades Hotel Mohali

8/10 Good

NI, JP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant serves great food
Stayed 1 night in Apr 2019
Response from Sandeep on 11 Apr 2019
Dear Guest, Greetings from Glades Hotel, Mohali!!! Thank you for taking time off to share your views on Expedia. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards, General Manager Glades Hotel Mohali

10/10 Excellent

Aakah, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite spacious, I was upgraded to better a room For free
Stayed 1 night in Mar 2019
Response from Sandeep on 22 Mar 2019
Dear Mr Akash, Greetings from Glades Hotel, Mohali!!! Thank you for taking time off to share your views on Expedia. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards, General Manager Glades Hotel Mohali.

10/10 Excellent

Colleen, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. The food is excellent, the staff very professional. The hotel has a very nice rooftop terrace / restaurant.
Stayed 2 nights in Nov 2018
Response from Sandeep on 22 Mar 2019
Dear Guest, Greetings from Glades Hotel, Mohali!!! Thank you for taking time off to share your views on Expedia. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards, General Manager Glades Hotel Mohali.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy for drivers to find. Many of the staff spoke english. The room was very comfortable. The walls were a bit dirty. The neighborhood was initially questionable; then I realized that everywhere in the city was "questionable." I enjoyed the view of the temple across the street. There are shops and grocery stores just a short walk down the road. When I return to the city, I'd love to stay here again.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Drain choking and making noise. Cows and dogs a bit loud outside.
Stayed 2 nights in Aug 2018
Response from Glades Hotel on 5 Sept 2018
Dear Guest, Thank you for choosing Glades Hotel ! We have taken your feedback seriously and same has been shared with concerned department. We assure you of immediate action. We hope to serve you again on your next visit to city. Best regards, Team Glades

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Arrived in chandigarh at 4 am but hotel staff welcomed me to wait in their restaurant till their room was ready. For my next trip to Delhi they organised a taxi at a reasonable fee. All I needed then was fulfilled effortlessly by the hotel staff.
Stayed 1 night in Aug 2018
Response from Akshay on 30 Aug 2018
Dear guest, We thank you for choosing Glades Hotel. We are happy to note that you had good stay with us. We understand the Inconvenience faced by you during early check in. Early check in is subject to availability of rooms at the time of arrival. However, we make sure that our guests doesn't have to wait for too long and rooms are readied on priority for guests arriving early at the hotel. We hope to serve you again soon! Best regards, Akshay

8/10 Good

Thomas, Marlborough New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Glades Hotel is well set up with comfortable rooms and well run Bar/Restaurant. There are shops nearby selling a great variety food including cashew nuts etc. There is a Hospital opposite.
Stayed 2 nights in May 2018
Response from Team Glades on 13 May 2018
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

8/10 Good

Inder, Folsom, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
It was overall a good experience. My only complain is that I reached a few hours early and they gave me a room but charged me extra for a whole day. I have stayed in other hotels in Mohali and have reached early at other places before. If they have a room available, they usually give it to me for no extra charge. I travel worldwide and have never paid extra for reaching early and paying for a whole day for a few extra hours of stay. BTW my hotel was booked and paid for thru Expedia for 2 days and ended up paying for three. I got a feeling that they knew I had been traveling all nite and was tired and didn't care. I also got a feeling that they knew I was visiting from the USA and was an easy target. I was a little ticked. I reached Munich, Germany four days later. Once again I reached almost 6 hours early. The hotel staff gave me a clean room without any extra charges.
Stayed 2 nights in Mar 2018
Response from Rajat k on 4 Apr 2018
Dear Guest, Greetings from all of us at Glades Hotel We thank you for choosing to stay with us and sharing your review.We are pleased to know that you enjoyed your stay with us.We have noted your feedback about early check in charges and passed it on to the management for consideration.Please note that it is hotel policy to charge for an early check in and this stays the same for all guest irrespective of their travel history.we do allow early check in free of charge as well which is subject to availability. We sincerely hope that you will choose to stay with us during your next visit and continue recommending our hotel to family and friends. Best Regards, Team Glades.

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Choice for stay in Chandigarh
Glades is a nice hotel. My work was in Chandigarh, I still chose this hotel since it had excellent reviews. I was skeptical - Staying in Mohali! However, Chandigarh is a city of really small distances. We reached Sector 17 so quickly and all places are just a short drive away. What makes Glades special its smallness. It is Clean, has well-appointed rooms, The Kitchen is good. We had one lunch and one breakfast. Both were nice! I recommend this place. The staff is most helpful.
Stayed 1 night in Feb 2018
Response from Rajat k on 4 Apr 2018
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services. Best Regards, Team Glades

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Nov 2017
Response from Team Glades on 4 Apr 2018
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
We stayed in 7 rooms, all rooms were very clean and well appointed. Service staff were very helpful and friendly. Foods served in the restaurant were delicious. Great value for money. All of us were happy with our stay in Glades Hotel.
Response from Rajat k on 4 Apr 2018
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services. Best Regards, Team Glades

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms comfortable matters and pillows Helpful staff
Response from Rajat k on 4 Apr 2018
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services. Best Regards, Team Glades

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff and excellent service.
Best hotel in mohali..very accomodating staff.good service.nice breakfast..
Response from Rajat k on 4 Apr 2018
Dear Guest, Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team and we hope you will continue to recommend our hotel to your friends, family and company. Our sincere apologies if any kind of hassles faced during the stay. We look forward to welcome you again in future with our best hospitality services. Best Regards, Team Glades