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Reviews of Home2 Suites by Hilton Turlock, CA

3 out of 5
Home2 Suites by Hilton Turlock, CA
1831 Lander Ave, Turlock, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 229 reviews" "
Rating 8 - Good. 31 out of 229 reviews" "
Rating 6 - Okay. 12 out of 229 reviews" "
Rating 4 - Poor. 11 out of 229 reviews" "
Rating 2 - Terrible. 12 out of 229 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room description said bathtub and there was no tub in the room. The bathroom door didnt close all the way. This isn’t the first time I’ve had a room at this location where the bathroom door doesn’t shut all the way.
Stayed 1 night in May 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, friendly and helpful. Room was big, clean, well stocked, and had an impressive array of features.
Stayed 2 nights in Apr 2024
Response from Gaby on 8 May 2024
Thank you for taking the time to rate our property. We are happy to hear that you enjoyed your stay here at Home 2 Suites Turlock! We look forward to seeing you again!

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was so many restaurants all around. I didn’t like that weren't enough towels for my stay.
Stayed 2 nights in May 2024
Response from Kimberly on 6 May 2024
Thank you for your valued feedback and choosing to stay with us as your home away from home!

10/10 Excellent

Hector

Stayed 1 night in Apr 2024
Response from Beeson on 19 May 2024
Thank you very much for staying with us and leaving a positive review. Feedback like yours is encouraging and highly appreciated. We shall wait to welcome you again should your travels bring you back to our area.Thanks again

10/10 Excellent

julie

Travelled with group
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Kimberly on 23 Apr 2024
Thank you for your valued feedback and choosing to stay with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kimberly on 23 Apr 2024
Thank you for your valued feedback and choosing to stay with us!

10/10 Excellent

Joel

Liked: Property conditions & facilities
Customer service was courteous and the hotel is very clean. Only wish more parking available hard when 2 hotels are back to back
Stayed 1 night in Apr 2024
Response from Gaby on 11 Apr 2024
Thank you for taking the time to rate us! We always strive to provide the best service possible to our guests, and we are so happy to hear that you enjoyed your stay and that your experience was a positive one! We are sorry for any inconvenience our parking availability may have caused. Please visit us again soon!

8/10 Good

Joan, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
a perfect place for our family members to stay while attending a wedding. So glad there were a few snack items for sale 24/7. A bar or restaurant would have made the stay superb.
Stayed 2 nights in Mar 2024
Response from Andrea on 29 Mar 2024
We are happy to hear that you enjoyed your stay with us. I agree. It would be nice to have a bar here at our property. If you would like to stay at a Hilton property with a bar for future stays, we recommend applying for a Hilton Honors account and then downloading the Hilton Honors app on your phone. With the app, you will be able to find all the Hilton properties with restaurants and bars available.

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and close to oetretti park
Stayed 2 nights in Mar 2024
Response from Iolani-AGM on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback. It seems that you liked the cleanliness, amenities, property conditions, location and facilities. Please let us know what we could have done to improve your stay experience.

10/10 Excellent

Julia

The hotel is very clean inside and service was great. The area outside is busy and close to the freeway.
Stayed 1 night in Mar 2024
Response from Kimberly on 23 Mar 2024
Thank you for choosing to stay with us and your valued feedback.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Perfect fit for families. We definitely will be back!
Stayed 2 nights in Mar 2024
Response from Kimberly on 21 Mar 2024
Thank you for choosing to stay with us and submitting your valued feedback.

6/10 Okay

Diego

Travelled with family and small children, Business traveller
Liked: Cleanliness
Pool was freezing
Stayed 2 nights in Mar 2024
Response from Kimberly on 21 Mar 2024
We apologize for the inconvenience and thank you for your feedback.

10/10 Excellent

Yuan

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Kimberly on 21 Mar 2024
Thank you for choosing to stay with us and submitting your valued feedback.

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful, the staff were very friendly and accommodating, and the room was perfect. It is right next to Hwy 99 and you can hear the cars. As light sleepers, we had trouble sleeping. Next time we will bring ear plugs and ask for a quieter room.
Stayed 2 nights in Mar 2024
Response from AGM on 9 Mar 2024
Thank you for your feedback. Please come again

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from AGM on 9 Mar 2024
Thank you for staying with us. Please come again

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Kimberly on 24 Feb 2024
Thank you for your valued feedback, we look forward to your next visit. -Your Home2 away from home.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this place, considering maybe a mile away is not a great neighborhood, but this was so safe, clean, and easy to access. It was very central to everything I had to do this weekend, and I already know I will be staying here again! Delicious, nice spacious rooms with tons of amenities in there.
Stayed 1 night in Feb 2024
Response from Iolani-AGM on 22 Feb 2024
Glad to hear you enjoyed your stay with us. We hope to see you again in the not too distant future.

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from AGM on 22 Feb 2024
Glad you had a level 10 stay with us, please come again.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from -AGM on 22 Feb 2024
Thank you for your 5 stars review, please come again

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from -AGM on 22 Feb 2024
Thank you for your feedback, please come again

10/10 Excellent

Delia

Stayed 1 night in Dec 2023
Response from AGM on 22 Feb 2024
we appreciate your feedback, please come again

6/10 Okay

Rieko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 3rd floor of the property, and the foot steps from the 4th floor kept us up until late in the night. The property is right next to the highway on-ramp and its noise was unexpectedly loud. If we were to come back, we'll request a room far away from the highway, on the top floor.
Stayed 1 night in Dec 2023
Response from AGM on 22 Feb 2024
we appreciate your feedback, we hope you come again for a level 5 stay

6/10 Okay

kevin

Stayed 3 nights in Dec 2023
Response from Kimberly on 24 Feb 2024
Thank you for your valued feedback, we look forward to your next visit. -Your Home2 away from home.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff, Nice Room
Very friendly and helpful front desk. The heating system was a bit strange as I could not figure out how to turn off the fan even when the heat came up to the temperature set on the thermostat. The room was nicer than I expected but the bed was a little softer than I like.
Stayed 1 night in Dec 2023
Response from Kimberly on 24 Feb 2024
Thank you for your valued feedback, we look forward to your next visit. -Your Home2 away from home.

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get too. Grounds were clean and so was the room. We got a king suite. The room was huge, floors were clean. I loved the kitchenette area! Actually that was my favorite part. An apartment size fridge with an actual freezer and the microwave was nice too. Slept like a baby! 10/10 I would stay there again.
Stayed 1 night in Dec 2023
Response from Andrea on 28 Jan 2024
Thank you for the positive review. We appreciate your business and kind words. Our goal is to always provide the best service and experience for our guests. We hope to see you come back soon and that you have a fantastic day!

8/10 Good

Sergio

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from AGM on 22 Feb 2024
Thank you for your feedback! please come again

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding in Hughson
We were late getting in, so when I checked in the guy at the desk, said my first name. I said How did you know - he said, you’re the last to check in. Everything was perfect!
Stayed 2 nights in Dec 2023
Response from Andrea on 28 Jan 2024
Thank you for taking the time to leave us a good review. We always appreciate your business. Our goal is to provide the best service and experience for our guests. We hope to see you again soon and have a fantastic day!

8/10 Good

Shu-Fang

Stayed 1 night in Dec 2023

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay in this chain and it is so perfect for families! We loved everything provided in the full kitchenette, and the layout with the king bed for us divided by a curtain from the foldout couch for our kids was awesome. Room was very spacious too. And, we could bring our dog! But, even with this type of heavy use, everything was clean and in good shape. Breakfast was just ok but it’s such a big help to have breakfast included. We’ll be back for sure!
Stayed 1 night in Nov 2023

4/10 Poor

Joaquin

Travelled with family and small children
Liked: Cleanliness, staff & service
They put me next to the guest elevator, to noise.
Stayed 1 night in Nov 2023
Response from Matthew on 26 Nov 2023
Thank you for taking the time to share your experience about your recent stay. We sincerely appreciate your feedback and we're very sorry about your experience. Your feedback is important as it is always our goal to provide a service that make our guests smile. We hope you will consider staying with us in the future.

10/10 Excellent

Jose C

Stayed 1 night in Nov 2023

10/10 Excellent

srikarthick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Nov 2023
Response from Taylor G. on 13 Nov 2023
Thank you for taking the time to leave us a positive review. We truly value your feedback and hope to see you again soon!

10/10 Excellent

Maricela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in. We didn’t have any problems
Stayed 2 nights in Nov 2023
Response from Taylor G. on 13 Nov 2023
Thank you for taking the time to leave us a positive review. We truly value your feedback and hope to see you again soon!

10/10 Excellent

Alma

Stayed 1 night in Nov 2023

10/10 Excellent

Alma, Burlingame

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in early( can’t remember her name) you are amazing. Great customer service, very friendly and beautiful smile, beds were super comfy and room was nice and clean. I will definitely return. Thank you again.
Stayed 1 night in Nov 2023
Response from Taylor G. on 13 Nov 2023
Thank you for taking the time to leave us a positive review. We truly value your feedback and hope to see you again soon!

8/10 Good

Dennis, Bakersfield

Business traveller
Needs better cleaning routines. Elevators were filthy for two days straight.
Response from Taylor G. on 13 Nov 2023
Thank you for taking the time to leave us a positive review. We truly value your feedback and hope to see you again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Iolani-AGM on 6 Nov 2023
Thank you, glad you enjoyed your stay. please come again!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2023
Response from Iolani-AGM on 6 Nov 2023
Thank you, glad you enjoyed your stay. please come again!

4/10 Poor

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Chargers didnt work at this property staff tried to help me they didnt get it either so i was unable to charge overnight for my stay out here
Stayed 2 nights in Oct 2023
Response from AGM on 6 Nov 2023
We do apologize for the inconvenience, we have notified the car charging company to fix the issue.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price was decent, room was clean and spacious! Exactly what the picture showed is what my family and i walked into! Breakfast was excellent! Staff were nice and helpful. Definitely going back for another stay here!
Stayed 1 night in Oct 2023
Response from Iolani-AGM on 6 Nov 2023
Thank you, glad you enjoyed your stay. please come again!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex was very friendly and welcoming during the check in process. The entire staff was awesome. Thank you Hampton Inn team.
Stayed 1 night in Oct 2023
Response from Matthew on 26 Oct 2023
Thank you so much for the positive feedback. Our goal at the Home2 Suites & Hampton Inn by Hilton Turlock is to ensure every guest is happy and comfortable at our hotels. We do hope you chose to stay with us again!

2/10 Terrible

Ofelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gave away our reserved room. Complained to management. It was new staff error that didn't bother to read the reservation and description of room. Unfortunately, was stuck with the room for the weekend but manager adjusted the difference and some. We have tried other hotels and this one is honestly the best one compared to others in town. Will most likely stay here again but this time I will be extremely pushy about my reservation confirmation. Probably have the manager call me to confirm our reservation to avoid any future problems.
Stayed 2 nights in Oct 2023
Response from -Taylor G. (Front Desk Receptionist) on 17 Oct 2023
Hi Ofelia,We are so sorry to hear about this experience, and we ensure to apply training where needed to avoid any further issues in the future. We always appreciate yours and your husband's business. Thank you for your feedback!

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Matthew on 16 Oct 2023
Thank you for you taking the time to leave a positive review! We hope to see you again soon!

8/10 Good

Roberto

Stayed 1 night in Oct 2023
Response from Iolani-AGM on 6 Nov 2023
Thank you, glad you enjoyed your stay. please come again!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Checked in and was greeted by the TV with my name on it. Great touch and made me feel like a big shot. The room was spacious, comfortable and very reasonably priced. If these were everywhere I wouldn't stay anywhere else.
Great little kitchen area
Stayed 2 nights in Oct 2023
Response from Matthew on 15 Oct 2023
Thank you for you taking the time to leave a positive review! We hope to see you again soon!

2/10 Terrible

Ofelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked 2 rooms a few days in advance. Traveling with family for weekend. Made several calls before check in to confirm reservation. Hotel confirmed every time that our reservation was good and ready for us. Checked in and when walked into the rooms realized it wasn’t what we had reserved. Called front desk and they blamed Expedia. Called Expedia and they confirmed that the hotel gave away our rooms. WTH!!! Complained to hotel front desk. Never have we had this problem before with any hotel especially this one. We have stayed here before many times and have never had any issues till now. Seriously considering staying from now on , across the way at the Hampton Inn. They go above an beyond to accommodate your stay.
Stayed 1 night in Oct 2023
Response from Matthew on 15 Oct 2023
Thank you for taking the time to share your experience about your recent stay. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide a service that make our guests smile. We hope you will consider staying with us in the future and we hope to better accommodate you!