Moapa Valley Trip

Why did I only see housekeeping when I arrived on Friday and until the day of checkout on Monday. No clean towels and trash wasn’t taken out

1. The sink drain pop up blocker was jammed- so the water couldn’t drain. 2. The shower door wasn’t sealed properly, and large amount of water leaked onto the bathroom floor. 3. The light switch design was frustrating — it turned on all the lights at once, with no option to adjust them separately. 5. We dined at Vida-one of the restaurants on 1st floor, the food and soup came out cold, which was extremely disappointing for a property that claims to be high-end. 6. On top of that, there isn’t any comfortable seating area in or around the lobby, making the entire place feel sterile and unwelcoming. For a property that presents itself as high-end, it’s shockingly lacking in comfort, functionality, and thoughtful design. In no way does it compare to true luxury hotels like the Bellagio. This is not a family friendly hotel and will not recommend.

I like the locations , very convenient, but the day before we check out, the staff didn’t clean our room which is quite disappointing .

We had noisy neighbors. We also had air conditioning problems. Would nit cool below 75. Made for an uncomfortable night. I did report it, but was told the system operated on motion, and give it 30 minutes. We were tired and went to bed hoping for the best, which never happened!

Everything was perfect