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Reviews of Big Horn Lodge

2.5 out of 5
Big Horn Lodge
550 South Main St, Moab, UT

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 963 reviews" "
Rating 8 - Good. 340 out of 963 reviews" "
Rating 6 - Okay. 97 out of 963 reviews" "
Rating 4 - Poor. 22 out of 963 reviews" "
Rating 2 - Terrible. 8 out of 963 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to Arches
Stayed 2 nights in May 2024

8/10 Good

Don

Liked: Amenities
Quaint with a great location
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We would come back again.
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Hope to see you again soon!

10/10 Excellent

Ji Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Thank you for reviewing!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about our stay here. Staff was very accommodating, clean and comfortable rooms,
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
We're so happy you enjoyed your time here with us! We hope to see you again on your next trip to Moab!

8/10 Good

Mary, Owatonna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed four nights and were able to walk to dinner each night trying different restaurants in area. Loved the close proximity to Canyonland and Arches. Rooms are definitely dated but were comfortable.
Stayed 4 nights in May 2024
Response from Front Desk on 20 May 2024
Thank you so much for your feedback! We really appreciate you taking the time to let us know what you liked and disliked!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel within walking distance to a lot of the towns shopping and restaurants along main street. There's a grill right on the property that was good too.
Stayed 3 nights in May 2024
Response from Front Desk on 20 May 2024
Thank you for reviewing! We are so happy to be able to accommodate your travel needs!

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great location
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Thank you for appreciating our staff! We are so happy you enjoyed your time with us!

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a weird smell and the lowest wattage LED bulbs possible. It was fairly dark in the room and made worse because of the dark finish on the walls.
Stayed 2 nights in Mar 2024
Response from Front Desk on 12 May 2024
Thank you so much for the feedback, this will help us to better our rooms for the future! We apologize for the inconveniences and hope this doesn't deter you from coming back another time..

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Front Desk on 11 May 2024
Thanks for staying with us!

8/10 Good

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 11 May 2024
Thanks for the review! We appreciate the feedback

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly. The property was very clean and within walking distance of downtown Moab with lots of food options. Easy to get to everything and plenty of on-site parking. Will definitely stay here again on our next Moab trip.
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
Thank you so much for reviewing! We appreciate you coming to stay with us during your time in Moab! Can't wait to see you again in the future!

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Big Horn Lodge. We came into town late and still had no issues checking in. Staff was nice and the rooms were clean and tidy. Only complaint I can come up with is the key card lock in my door was tricky to use.
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May 2024
We are so glad you enjoyed your stay here! We truly apologize for the key annoyances!

10/10 Excellent

Alycia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2024
Response from Front Desk on 3 May 2024
We are so happy you stayed here with us! Thank you! :)

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very cozy.
Stayed 2 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for your review! We appreciate the feedback!

10/10 Excellent

Christine

Travelled with family
Loved the property, on a busy street! A little noise!
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for being so understanding of the street noise! We really appreciate you taking the time to leave us a review!

10/10 Excellent

Liz

Travelled with partner
Stayed 3 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for staying with us!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for your review!

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities
Has thin walls. You can hear everything around you
Stayed 5 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for letting us know! We appreciate the feedback!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Coffee maker didn’t work
Stayed 2 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
Thank you for your feedback- please let us know when this happens so we can fix the issue for you to optimize your stay. Thank you for bringing this to our attention

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well taken care of and very clean which are things I look for when booking. It is a bit dated however very comfortable. Beds were a bit to firm for us, however if this is what your looking for then you will like it. We enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from Front Desk on 13 Apr 2024
Thank you so much for the feedback! We're so happy you enjoyed your stay with us!

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Mar 2024
Response from Front Desk on 9 Apr 2024
Thank you for staying with us!

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean and with all the important amenities, located near restaurants, and reasonably priced. A good mid-level value.
Stayed 2 nights in Apr 2024
Response from Front Desk on 9 Apr 2024
Thank you for staying with us! We hope to see you in the future!

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A clean convenient stop for one night on our road trip
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for staying with us and hope your time here in Moab was wonderful as well. Thanks again for your review we appreciate it.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a nice property that is clean and comfortable. It is older and rustic.
Stayed 6 nights in Mar 2024
Response from Front Desk on 10 Apr 2024
Thank you for your kind review. We hope you had a great time visiting our area.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for your review, hope you had the best time in Moab and that you had a great stay with us.

6/10 Okay

Todd

Travelled with group
Liked: Staff & service
It's one of the less expensive options and clean. The staff never cleaned my room they just put in toilet paper and clean towels every 3 days. The location was great and the staff was friendly.
Stayed 5 nights in Mar 2024
Response from Front Desk on 10 Apr 2024
Thank you and hope you had a great time here. We appreciate your review.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Front Desk on 1 Apr 2024
We appreciate you leaving a review for us!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location walking distance to everything Main Street had to offer. Our check in was very easy. Staff was friendly and helpful with any questions or requests. Would absolutely stay again.
Stayed 1 night in Mar 2024
Response from Front Desk on 1 Apr 2024
Thank you so much for staying with us! We're so happy you enjoyed your time here! We appreciate you taking the time to leave us feedback!

10/10 Excellent

Don

Stayed 1 night in Mar 2024
Response from Front Desk on 25 Apr 2024
Thank you for reviewing!

8/10 Good

Amita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Coffee and teas are not available except in the morning. The microwave in the room is not working properly.
Stayed 2 nights in Mar 2024
Response from Front Desk on 9 Mar 2024
We do have teas available at the front desk, we just don't keep them out at all hours since we don't keep hot water out. Fresh coffee is made at 6 am and is out until around 11am otherwise K-cups are also available upon request.Please let us know about microwave issues so we can get them fixed for you.Thank you for Reviewing!

10/10 Excellent

Ronald, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the Big Horn Lodge & would definitely recommend it to anyone.
Stayed 1 night in Feb 2024
Response from Front Desk on 1 Mar 2024
Thank you for staying with us! We are so happy you've enjoyed your time and can't wait to see you again in the future!

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Moab on a budget. It’s not going to be the best bed or most up to date conveniences, but it’s a clean, comfortable place to stay in a great location for a reasonable rate. The staff is really friendly and helpful and the location is fantastic.
Stayed 3 nights in Feb 2024
Response from Front Desk on 25 Feb 2024
Thank you for staying with us! We are so glad you enjoyed your time here!

8/10 Good

Carmen Magda

Liked: Cleanliness, staff & service
The checkin and checkout were easy and the clerks were friendly. The room was clean but a bit outdated and noisy. Beds and pillows were comfortable. Overall a good place, but we could hear noises from other rooms showers, etc. A good addition to their rooms would be a hair dryer. I would stay again if back in the area.
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Feb 2024
Thank you so much for your review! We greatly appreciate the feedback. We also have hair dryers in the office upon request.

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, Spacious, Affordable
Very cute lodge type motel. The room was big, bed was comfy with extra pillows which is a nice touch since I like a lot of pillows. One big perk for a hotel is that the water pressure was intense and I loved it! My room was very clean except the fridge had someone’s open beers so it hadn’t been cleaned. I would definitely stay here again- especially with the awesome winter rates.
Stayed 2 nights in Feb 2024
Response from Front Desk on 4 Feb 2024
Thank you so much. We hope to see you again should you travel through Moab.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk on 3 Feb 2024
We appreciate your business. Thank you for staying with us.

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Response from Front Desk on 25 Jan 2024
Thanks for your review!

10/10 Excellent

Aaron

Stayed 1 night in Jan 2024
Response from Front Desk on 25 Jan 2024
Thanks for 5 out of 5 !! We hope to see you again!

10/10 Excellent

Ched, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stoped there for holiday travel. Eazy fast check in nice room. Grill on sit with breakfast to dinner was nice to just walk right there and get good food.
Stayed 1 night in Dec 2023
Response from Front Desk on 26 Dec 2023
Hello Ched! We are so happy you enjoyed your stay and Moab Grill, right next door! See you next time!

10/10 Excellent

YASHEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 29 Nov 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Front Desk on 27 Nov 2023
Thank you so much for staying with us! We appreciate your feedback!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great showers! Staff is super nice. It's right across from a radio shack!
Stayed 1 night in Nov 2023
Response from Front Desk on 27 Nov 2023
Thank you so much for staying with us! We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 13 Nov 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 18 Nov 2023
Thank you for taking the time to review!

10/10 Excellent

Sunny

Stayed 1 night in Nov 2023
Response from Front Desk on 29 Nov 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 1 Nov 2023
Thank you for your review!

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and wonderful staff!
Stayed 4 nights in Oct 2023
Response from Front Desk on 27 Oct 2023
Thank you so much for your review! We are so happy you enjoyed your time with us!

10/10 Excellent

Evie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms on the main street of Moab. Opposite a grocery store and very close to Arches NP. Decor a little older and shower cubicle on the smaller side. Friendly staff and free coffee and tea in the morning was nice.
Stayed 2 nights in Oct 2023
Response from Front Desk on 25 Oct 2023
Thank you for your feedback! We appreciate the time you took to review!

10/10 Excellent

Tienfu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location, plenty parking space, good restaurant onsite
Stayed 2 nights in Oct 2023
Response from Front Desk on 21 Oct 2023
Thank you so much for staying with us! We appreciate your feedback!

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The noise level was high.
Stayed 3 nights in Oct 2023
Response from Front Desk on 21 Oct 2023
Thank you for staying with us! We appreciate your feedback and apologize for the noise levels.