Lobby sitting area

Reviews of Super OYO 89604 City Home Stay

2 out of 5
Super OYO 89604 City Home Stay
Lot 278, 279, & 280, 1st Floor, Brighton Commercial Centre, Miri, Sarawak

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This much is as expected of a budget inn, they didn't allow early check-in, at all. If you want to check in early, you have to pay extra. There was a distinct smell as soon as you enter the room and the beddings have stains on them. You can stay here if you just want a room to coup for the night, but if you expect a clean room and great service, I recommend you to look elsewhere.
Stayed 1 night in Sep 2023
Response from Ammy on 23 Jan 2024
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excellent

Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Just good
Stayed 1 night in Jul 2023
Response from Rosy on 28 Aug 2023
Pleased to hear your kind words of gratitude, Chin! We are going to do our best to never fail to impress you every time. Regards, Rosy

10/10 Excellent

Chin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2023
Response from Joey on 15 Jul 2023
Hi, Chin! We are elated to know that you liked our services. Regards, Joey

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
I booked a room at this property but did not end up staying. The room was tiny and smelt very strongly of cockroach poison or moth balls. I could not breathe in the room and could not sleep there. I had to book another hotel and go there instead.
Stayed 2 nights in Jun 2023
Response from Barbara on 21 Jun 2023
Hello, Michelle! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Mix Feelings
During check-in they are not even aware of my booking,and i have to keep seaching for my itinery on my phone,the clerk went and check in the office she still cant find my booking.at last they let me get to my room,and said they will check the booking later. my room is at level 3.no elevator.the bed is good,but the pillow is not.no dustbin in the room.and the rubbish i put outside at the toilet is there for 2 days.nobody clear it out.not to mention one of their staff went into our room without checkin if guest is already in the room,he want to check on the aircond he said.no extra latch on d door.the shower area is terrible i put up a picture here all the debris not cleaned,i can go on but all bad.the cleaner is really rude,i was at the coffee shop downstairs and she just kept sweeping the floor near my table,i told her to let me eat first she just rolled her eyes.im not coming back.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2017

8/10 Good

chiew ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mr wong, my

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Walking distance to beaches, just beside parkcity everly beach hotel. Downstairs has chinese breakfast / lunch, western food and convenient shops . Nice free dinner provided.

8/10 Good

Nazrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Kulunut.
Kulunut huone. Ihan siisti. Kylppäri hajusta päätellen homeessa ja muutenkin remontin tarpeessa. Samassa talossa pieni kauppa ja ok ravintola. Kaukana kaikesta. Henkilökunta ystävällistä. Itse n. 15 tunnin välietapilla siellä.