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"We transferred to Island Villas for our last night in Siargao hoping to make the final night of our honeymoon extra special. We noted this in our booking and communicated it to the front desk beforehand. Upon arrival, the kuya assisting with our luggage was warm and attentive, but unfortunately that was the only genuine hospitality we experienced. Check-in felt cold and unwelcoming. I asked if late checkout was possible while waiting for our airport transfer, and the response was simply, “750 pesos per hour, ma’am,” with no other options or suggestions offered. We also arranged a ₱7,500 romantic beachfront dinner setup for 6 PM. Because of heavy rain and storm conditions, we asked if it could be cancelled or adjusted, only to find out the restaurant had no idea about our reservation at all despite prior coordination with the front desk. Restaurant service was also disappointing. We had to repeatedly call staff for assistance, and even after appetizers arrived, we still had to ask for plates. The next morning while waiting for our airport transfer, I asked the front desk where the van was, and the agent ignored me multiple times before speaking to security instead without acknowledging us. For the amount we paid, nearly 3x more than the smaller villa we stayed at earlier in the trip, we expected much better hospitality and service. Beautiful property, but unfortunately the service did not match the price."

""I had a wonderful stay at the Insular, thanks to the outstanding views, lush landscapes, and the rich history of the property. The food was delicious and the staff were incredibly welcoming. However, I was disappointed by the condition of the beach. There was a significant amount of debris and garbage flowing from the canal, to the point where I found myself picking up litter during my visit. With a bit more attention to beach maintenance."

"I will highly recommend if you are looking for a place to unwind. Rest in the cottage overlooking the ocean, clean waters, tall beautiful trees and sounds of the fish splashing. The staff are very courteous. Rest assured your things are safe. Pineapples, watermelons and papayas are tge sweetest. Do not forget to try their beet salad and mini burger prepared by Sir Aldrin’s night shift chef. Definitely will come back. From New York"