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Reviews of The Iron Horse Hotel

4 out of 5
The Iron Horse Hotel
500 W Florida Street, Milwaukee, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1003 reviews" "
Rating 8 - Good. 145 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior designs are beautiful
Stayed 1 night in May 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed to leave right at 730am and the valley was nowhere to be found. Luckily the nice man behind the desk gave us our keys. Also, I’d never pay $400/night again for that room. Lovely hotel but not worth $400
Stayed 1 night in May 2024

6/10 Okay

Fred

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Grossly over priced. Nothing special. All staff were indifferent at best. Booked pet friendly on Expedia and was charged another $100 on arrival. No microwave in room. Safe didn’t work. A lot of empty businesses in area.
Stayed 1 night in May 2024

4/10 Poor

Deborah, Sun Prairie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rude front desk person. Less than helpful.
Stayed 1 night in May 2024

10/10 Excellent

Alexis Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying at the Iron Horse again when we visit Milwaukee in the near future. All of the staff were so kind and caring towards us out of towners. We thoroughly enjoyed the atmosphere and the hospitality. Thank you Iron Horse you will be seeing us again.
Stayed 7 nights in May 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! So unique- very clean in a great location!
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey, Eleva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good location. We had some loud neighbors in the room next to us, was a little surprised at how thin the walls were. But otherwise good stay
Stayed 2 nights in Apr 2024
Response from Brandon on 9 May 2024
Jeffrey, thank you for your 5/5 review! We apologize you had guests near you that were disruptive. Please feel free to call down to the front desk if this happens so that we can address the noise issue for you. We hope to see you again soon!

10/10 Excellent

Kala, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience staying with The Iron Horse Hotel! I booked a room to celebrate my boyfriend’s birthday, and this hotel had all of the luxury we were looking for and more. As soon as you arrive you are greeted by friendly valet employees who helped me park me car while we checked in. We chose to do park in the parking garage directly next door and it was very easy and a much better price compared to other options. Employees are on standby to open doors, which was such a nice addition. Check in was so convenient and pain free; they provided welcome drinks upon arrival, which was such a delightful surprise! The rooms have a great mix between an industrial and a luxurious feel which we loved! The room I chose had a beautiful city view, are soundproof, and share a wall with the shower, which was a treat. The beds are very comfortable, and the blackout curtains let us have a great sleep. We opted to have breakfast delivered to the room, and I’m so glad we did. The BLET and vanilla latte were delicious, and the portions were large for a very reasonable price. The bathroom is very sleek and overall cleanliness of the rooms was great. There is a rainfall shower head with a handheld attachment for convenience; the shower products provided have a more masculine scent but are still very nice to use. Checkout was at noon which I appreciated, and again, checkout was a very quick and smooth process. Overall, I would absolutely recommend this hotel, and we will be back!
Stayed 1 night in Apr 2024
Response from Brandon - Front Office Director on 9 May 2024
Kala,Thank you so much for such a great review. We try making everyone's experience with us as special and unique as possible. We hope you join us again very soon!

10/10 Excellent

Beth, Countryside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and offers convenience to just about anywhere. It is beautifully decorated and the rooms are very nice. The parking is convenient but you do have to pay for it. The name of the hotel is only on two sides of the building (not the front of it) which was not the side we came in on so at first we didn't realize it was the hotel and passed it up. It's no big deal but would be nice if the front of the building had the name on it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Kady

Travelled with partner, Travelled with group
Liked: Staff & service
Parking and getting in and out
Stayed 1 night in Apr 2024

10/10 Excellent

Elisha Al

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and atmosphere!
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, the staff upgraded me to a premium room for free!
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful spacious
Stayed 1 night in Apr 2024
Response from Brandon on 23 Apr 2024
Mary, we appreicate your 5/5 review. Come back soon to see us again!

10/10 Excellent

Andrew, Luxemburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from Brandon on 23 Apr 2024
We thought you were great as well Andrew. Thank you for the review! Please come back and see us again soon.

4/10 Poor

Paige

Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property and services!
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Brian, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely furnished.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, nice hotel. Loved the showers!
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel MANY times and I’ve never had a bad experience. The staff are beyond amazing and so friendly! 10/10 recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed hotel. The staff was top tier. I will be staying here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Apr 2024

8/10 Good

Al

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was quiet but not within walking distance of anything. The parking was inconvenient at best so we ended up valet parking at $40 a night. For the above average price for the room, we didn't get any extras (like chocolate, cookies or small dining vouchers).
Stayed 2 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean spaces, with its own unique style. Efficient, friendly staff. Consistently great hotel experience.
Stayed 2 nights in Mar 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only a great hotel with super friendly staff, but the location is also very convenient to fun bars and restaurants
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge King room on 6th floor, clean and aesthetically the best hotel in the city. Very cool bathroom design, comfortable bed, quiet nights sleep. Made use of bar and saw people enjoy other communal areas.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within walking distance of just about everything. The rooms are nice, however just a warning the bathroom at least in our room has a privacy type glass between it and the sleeping area...so you can see someone in the shower doing their thing and if someone turns the bathroom light on in the middle of the night it lights up the whole room waking whomever is asleep.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Lionel

Travelled with family
Liked: Amenities
I love this nice clean hotel, very exceptional
Stayed 1 night in Mar 2024

10/10 Excellent

Hudson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing to stay there. Rooms are large and beds are awesome. Cool vibe through the whole place.
Stayed 1 night in Mar 2024

8/10 Good

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place. Loved it.
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Great location. Delicious food and drinks.
Stayed 1 night in Mar 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property and nice dining options
Stayed 2 nights in Mar 2024

8/10 Good

Tavares

Liked: Cleanliness, staff & service, property conditions & facilities
I love the style of this hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique feel with art inspired large updated rooms.
Stayed 1 night in Feb 2024

4/10 Poor

John, Kansas City

Travelled with partner
Disliked: Cleanliness
No USB port in the room to recharge a phone. No covered parking $40 per night to park.
Stayed 2 nights in Mar 2024

8/10 Good

Chad

Travelled with group
Enjoyed our stay, we will definitely be back.
Stayed 1 night in Feb 2024

10/10 Excellent

Arthur, Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gal at the front desk was very accommodating, friendly and gave me world class customer service! For this reason I would come back again! Thank you
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique property. A lot of character and charm. Would highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy M

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Iron Horse theme
Nice hotel … relaxed friendly atmosphere… nice bar and decent breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

ROSEMARY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms very comfortable beds. My flight was very late but the front desk knew my name as I walked in and had me in my room in under 5 minutes.
Stayed 1 night in Feb 2024

10/10 Excellent

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, cool decor, strategically located
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Very nice hotel. Love the decor, good job!!
Stayed 1 night in Feb 2024