Lobby

Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
2510 Plaza Court, Waukesha, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1004 reviews" "
Rating 8 - Good. 407 out of 1004 reviews" "
Rating 6 - Okay. 158 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Hotel was a convenient location
Stayed 1 night in May 2024

6/10 Okay

leo

Min parking to the doors
Stayed 1 night in May 2024
Response from Hotel Manager on 23 May 2024
Dear Guest,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

4/10 Poor

Robert

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Hotel Manager on 23 May 2024
Dear Robert,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and they continue to be an efficient friendly and clean establishment. For the price and those reasons we continue to return.
Stayed 2 nights in May 2024
Response from Hotel Manager on 21 May 2024
Dear Judith,It's fantastic to hear that you've had consistently positive experiences at our establishment! We're thrilled that our efficiency, friendliness, and cleanliness have contributed to your satisfaction. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really good option if you are staying in the Milwaukee area. This hotel is only a 15-minute drive to the downtown Milwaukee area, in a super safe neighborhood, with free parking and lots of fast food options and restaurants within walking distance. The staff was incredibly friendly upon welcome, as well as at check-out. Our only issues, which weren't a major ones, were: the strong smell throughout the building, which was likely due to the cleaning agents they use (well, I guess that means they are thorough with the cleaning!), and the noisy A/C unit, which roared on-and-off all night (we bring a noise machine with us when we travel, so this wasn't too bad for us, but might be annoying to other travelers). Overall, we liked this hotel for its convenient location at a great price (biggest pluses were free parking, free breakfast, friendly staff, clean rooms, and only a 15-minute drive to our favorite restaurants downtown). Thanks!
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback! We're thrilled to hear that you enjoyed our convenient location, friendly staff, and complimentary amenities. We apologize for any inconvenience caused by the strong smell and noisy A/C unit. Rest assured, we'll address these issues to ensure a more comfortable stay for our guests in the future. We look forward to welcoming you back on your next visit to the Milwaukee area!Sincerely, Hotel Manager

10/10 Excellent

Deanna

Travelled with partner
Did good needs a swimming pool
Stayed 1 night in May 2024
Response from Hotel Manager on 6 May 2024
Dear Deanna,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Gaomong

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good stay.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 4 May 2024
Dear Guest,Thank you for your great review! We're pleased to hear that you had a quiet and enjoyable stay with us! We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon.Sincerely, Hotel Manager

10/10 Excellent

eugene anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay in your hotel. The staff was very pleasant, the breakfast in the morning was very good, the room was quite comfortable, and the location was ideal! The next time we are in town, we would definitely book your hotel!
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 2 May 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that our staff, breakfast, room, and location all met your expectations. Your satisfaction is our top priority, and we're thrilled that we could provide you with a pleasant experience. We look forward to welcoming you back on your next visit to town! Sincerely, Hotel Manager

2/10 Terrible

Isaac

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Was very unhappy that I booked a suite and paid extra to stay in the one with a hot tub in the room (hot tub was shown in pictures on Expedia as well). The front desk admin weren’t very welcoming as we were checking in and then found out our room didn’t have the hot tub. When I questioned the room with front desk, she said I didn’t book that one without even looking at my receipt or any pictures. It ruined our entire stay because that’s the main reason why we chose this hotel.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Isaac,We sincerely apologize for the disappointment and inconvenience you experienced during your stay. It's unacceptable that you didn't receive the room you booked and that the front desk staff were not welcoming. Your satisfaction is our priority, and we regret that we fell short of meeting your expectations. We will investigate this matter thoroughly and take immediate steps to prevent similar issues from occurring in the future. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

Tou Ger

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 20 May 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. We strive to provide top-notch service and amenities to ensure all our guests have a wonderful experience. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great, and beds were comfortable.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Janet,Thank you for staying at our hotel. We're delighted to hear that you had a smooth check-in experience and found our beds comfortable. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

8/10 Good

Matthew

Stayed 1 night in Apr 2024
Response from Hotel Manager on 6 May 2024
Dear Matthew,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Daniel,Thank you so much for your kind words. We're delighted to hear that you enjoyed a quiet and clean environment during your stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 Good

jeffrey

Stayed 1 night in Mar 2024
Response from Hotel Manager on 12 Apr 2024
Dear Jeffrey,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 22 Feb 2024
Dear Anne,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Excellent

nien-shu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

mark

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Hotel Manager on 5 Feb 2024
Dear Guest,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Cindy,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late at night, still had great service from the young man at the counter. Room was clean and comfortable. Got a good nights sleep and grabbed breakfast before leaving. Not a massive breakfast spread, but still plenty of options. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 23 Jan 2024
Dear Patrick,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Breakfast/coffee lacked options and quality.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Scott,Thank you for your stay. We appreciate your feedback regarding the breakfast and coffee options. We apologize for not meeting your expectations in terms of both variety and quality. Your comments are important to us, and we'll take them into consideration as we strive to improve our offerings. Please visit us again.Sincerely, Hotel Manager

4/10 Poor

Cathleen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 19 Jan 2024
Dear Cathleen,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 9 Jan 2024
Dear Jason,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over the holidays. The staff was very friendly and helpful.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 26 Dec 2023
Dear Sara,Thank you very much for your stay. We're thrilled to hear that you had a great stay and that our staff made your experience exceptional with their friendliness and helpfulness. We hope to have the pleasure of welcoming you back for more memorable stays in the future.Sincerely, Hotel Manager

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 23 Dec 2023
Dear Gerald,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 Good

LeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Staff was very polite and helpful. Good location in Waukesha.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 16 Dec 2023
Dear Guest,We're delighted you found good value in your stay and appreciated our polite and helpful staff. Thank you for acknowledging our convenient location in Waukesha. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Excellent

Galen, Grand Ledge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Galen,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Lisa

Stayed 3 nights in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Lisa,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Stay horrible. Heater drips, water smells like sulfur, mgr rude, no blanket in room, loud, breakfast cold
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Dawn,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! The included breakfast is a real bargain.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Glenn,Thank you for your positive feedback. We're thrilled that you found our hotel very clean and that you enjoyed the value of our included breakfast. Your satisfaction means a lot to us, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Jerome,Thank you for sharing your feedback. We're glad to hear that you found our location to your liking. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

10/10 Excellent

Janet, TERRE HAUTE

Liked: Cleanliness, staff & service, property conditions & facilities
over all very good and at a very affordable rate.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 22 Nov 2023
Dear Janet,Thank you for your positive feedback! We're delighted to hear that you had a very good overall experience at our hotel and found it to be at a very affordable rate. Providing excellent value and a positive stay for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Hotel Manager. on 22 Nov 2023
Dear Mike,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear James,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This was a great place! The bed was so comfortable, the room was quiet, the breakfast was delicious with many different choices. We stayed for four nights.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on 27 Oct 2023
Dear Guest,Thank you for your feedback. We're delighted to hear that you had a great experience during your four-night stay. It's wonderful to know that the bed was comfortable, the room was quiet, and you enjoyed the delicious breakfast with a variety of choices. We appreciate your positive feedback and hope to provide you with the same level of comfort and satisfaction on your next visit. Sincerely,Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 25 Oct 2023
Dear Guest,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 25 Oct 2023
Dear Janice,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

2/10 Terrible

Donna

Travelled with partner
Disliked: Staff & service, amenities
The 1st shift staff was HORRIBLY RUDE! Sam breakfast area was all wrong especially the cold coffee which I almost had to beg for HOT COFFEE! Front desk staff was just .*HITTY& GHETTO! Check in was awesome! Check out was TERRIBLE! I will never go back !
Stayed 1 night in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Donna,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely,Hotel Manager

4/10 Poor

Robert J

Liked: Staff & service
There was some kind of odor that left a very bad after taste in my sinuses. Maybe it was pesticide or what ever chemical used to clean the place. What ever it was i do not want to experience it again. I don't believe I would stay here again because of the experience with the unknown odor.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Robert,We're truly sorry to hear about the unpleasant odor that affected your stay. Your comfort and well-being are of utmost importance to us, and we apologize for any discomfort you experienced. We take your feedback seriously and will investigate this issue to ensure a more pleasant and odor-free environment for our guests in the future.Sincerely,Hotel Manager

8/10 Good

Quinn

Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon. Sincerely, Hotel Manager.

8/10 Good

Amy

Travelled with family
Liked: Amenities
The heater was a bit noisy.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Amy,Thank you for sharing your feedback with us. I am very sorry to hear that we could not meet your expectations. Please accept my apologies for the problems you encountered. We will resolve the issue as soon as possible. We shall ensure that you have an awesome stay next time. Sincerely,Hotel Manager

4/10 Poor

Shannon

Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Shannon,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Nice place to rest
Stayed 1 night in Oct 2023
Response from Hotel Manager on 12 Oct 2023
Dear Michael,Thank you for your feedback. We're delighted to hear that you found our property to be a nice place to rest. If you have any specific feedback or if there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Anousone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 12 Oct 2023
Dear Anousone,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

10/10 Excellent

Janeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days.Very impressed with it! Especially for the price! Looks like it might be Family owned & run? Staff obviously cares about the property. Clean building, clean, well-appointed & updated room.Very comfortable beds. Hair dryer, microwave, coffee maker & fridge w/ freezer in the room. friendly & responsive staff. I was told they'd clean my room every other day during my stay & they did. On site Guest Laundry available. Each machine is $2.00, which is fair. The washer worked well, the dryer took my money & wouldn't turn on. Front desk clerk quickly refunded my money, no problem. Had to dry my clothes in the room. Free breakfast was pretty good and went from 5am-9:30am, which is a nice long time frame. Eggs, Sausage, Make-Your-Own Waffles, Bagels, Cereals, Toast & Juices.The coffee machine definitely uses instant coffee & you can definitely tell. Coffee in the room was a bit better & they refilled the supply when they cleaned my room. I'm sure they also would have given me more any time I asked.I just opted to drive for daily Starbucks instead. Staff was friendly & helpful any time I needed anything. A few Restaurants right next door within walking distance. Stores relatively nearby. Area around hotel seems nice, not sketchy. Overall, our stay was great. I absolutely will stay there again.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on 7 Oct 2023
Dear Guest,Thank you for taking the time to share your detailed and positive feedback about your recent 4-day stay at our hotel. We are delighted to hear that you were impressed with your experience, especially considering the price. Your kind words about our staff and their dedication to maintaining the property are greatly appreciated. We are glad that you found your room clean, well-appointed, and comfortable, and it's good to know that our team was responsive to your needs, even when it came to the guest laundry issue.We're pleased that you enjoyed our breakfast offerings and found the extended time frame convenient. Your feedback about the coffee is noted, and we'll certainly consider ways to improve in that area.We look forward to welcoming you back on your next visit, and we appreciate your recommendation. If you have any further comments or suggestions, please feel free to share.Sincerely,Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 4 Oct 2023
Dear Guest,Thank you for your outstanding rating! We are delighted to have provided you with a top-notch experience. Should your travels bring you back to the area, we look forward to serving you again.Sincerely,Hotel Manager

8/10 Good

Ivan

Stayed 1 night in Sep 2023
Response from Hotel Manager on 3 Oct 2023
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon. Sincerely, Hotel Manager.

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on 30 Sept 2023
Dear Ferdinand, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Scott

Stayed 1 night in Sep 2023
Response from Hotel Manager on 14 Oct 2023
Dear Scott,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely,Hotel Manager

10/10 Excellent

Deborah A.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 22 Sept 2023
Dear Deborah A,We're pleased to hear that everything met your expectations during your stay. If you ever have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely,Hotel Manager

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on 21 Sept 2023
Dear Allison,Wow, a perfect score of 10 out of 10! We're thrilled to hear that you had such an exceptional experience during your stay. Thank you for your outstanding rating, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely,Hotel Manager