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Reviews of The Hub Middletown Red Bank, BW Signature Collection

2.5 out of 5
The Hub Middletown Red Bank, BW Signature Collection
750 State Route 35 South, Middletown, NJ

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 880 reviews" "
Rating 8 - Good. 305 out of 880 reviews" "
Rating 6 - Okay. 127 out of 880 reviews" "
Rating 4 - Poor. 52 out of 880 reviews" "
Rating 2 - Terrible. 42 out of 880 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2024

6/10 Okay

Theresa J

Liked: Cleanliness
Stayed 12 nights in May 2024

4/10 Poor

Frank

Disliked: Cleanliness, property conditions & facilities
The shower area was gross. We had mud on the shower base. Peeling paint in rest of bath area. Rest of room was dated, but clean! Our room adjoined an outdoor seating area. Was noisy despite cool weather until 11:00. Will not use this facility in the future.
Stayed 2 nights in May 2024

8/10 Good

Eric

Stayed 1 night in Apr 2024
Response from Kristina Krstova on 16 May 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 1 night in Apr 2024
Response from Kristina Krstova on 16 May 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Jennifer, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk check in easy and pleasant. Hotel is nice as rooms were recently redone.
Stayed 1 night in Apr 2024
Response from Kristina Krstova on 16 May 2024
Thanks for choosing us, Glad you were happy with the service! We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excellent

Myron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice, clean, quiet, and had a very good continental breakfast that was included. Also the hotel gives you an extra hour for checkout, if you're runing behind, and can't check out by 11"00.
Stayed 1 night in Apr 2024
Response from Kristina Krstova on 16 May 2024
Thank you for choosing us, Glad you were happy with the cleanliness of the room. We appreciate you taking the time to share your rating. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024
Response from Kristina Krstova on 27 Mar 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant check in experience and the hotel is new and beautiful. Restaurant in walking distance.
Stayed 2 nights in Mar 2024
Response from Kristina Krstova on 27 Mar 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Great staff, super nice and they go out of their way for you. The area has everything you need.
Stayed 7 nights in Mar 2024
Response from Kristina Krstova on 27 Mar 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Mary Harper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Kristina Krstova on 27 Mar 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kristina Krstova on 27 Mar 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

10/10 Excellent

Zachary

Stayed 1 night in Feb 2024
Response from Kristina Krstova on 27 Mar 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been updated. We had to attend a funeral and this location was very close to the funeral home and Church. The breakfast was a great plus!
Stayed 1 night in Feb 2024
Response from Kristina Krstova on 27 Mar 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 issues: 1) The outside door at the far end of the building is always unlocked. 2) The walls allow a lot of sound to pass through - I could hear people in the next room on the telephone. 1 Attaboy: The breakfast had "real" food, (eggs, meats, waffles, fruit, etc) which tasted fine and was fresh.
Stayed 2 nights in Jan 2024
Response from Kristina Krstova on 8 Feb 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

4/10 Poor

richard

Stayed 1 night in Jan 2024
Response from Kristina Krstova on 1 Feb 2024
I am so sorry to see that your most recent stay with us did not meet your expectations. Thank you for taking the time for rate this experience and for your valuable business.

10/10 Excellent

Seonae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kristina Krstova on 1 Feb 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

8/10 Good

Kevin, Freehold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 1 Feb 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

10/10 Excellent

Scarlett

Stayed 1 night in Dec 2023
Response from Kristina Krstova on 1 Feb 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

ANN MARIE, The Villages

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 1 Feb 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Robert

Liked: Amenities
It was modern, quiet and clean.
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 1 Feb 2024
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kristina Krstova on 1 Feb 2024
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 26 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

6/10 Okay

Batuhan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 22 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay

8/10 Good

George F Franks

Travelled with family
Convenient, clean, quiet. Modern amenities. Pealing paint on bathroom ceiling. No bathroom fan. Otherwise highly recommend. Will be back.
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 22 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kristina Krstova on 6 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Special kudos to staff. Pleasant and able
Stayed 1 night in Nov 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

john, newport

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kristina Krstova on 6 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at The Hub. What worked for us in this visit is the Red Bank Train station was only 9 minutes away from the hotel so it was an easy trip to the train. Also, my husband enjoys the free breakfast! The hotel is also close to shopping and restaurants. We will definitely stay again!
Stayed 3 nights in Nov 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and not far from our destination!
Stayed 2 nights in Jul 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the review. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 Terrible

Ruth

Stayed 1 night in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
I am so sorry to see that your most recent stay with us did not meet your expectations. Thank you for taking the time for rate this experience and for your valuable business.

10/10 Excellent

Jeffrey

Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Leonardo

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean, although the room could have used a little paint touch-up in a few places.
Stayed 5 nights in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Yaribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited My Hometown
The room, TV, and breakfast were very good. But the phone did not let me either arrange a wake up call or speak with the front desk. And the shower doors should be frosted, in case someone unexpectedly enters the bathroom.
Stayed 1 night in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only 4 miles to the Count Basie Theatre in Red Bank.
Stayed 1 night in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Ronald

Stayed 2 nights in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice to be close to dining, shopping and the Memorial Sloan Kettering! It is also close to some historical sites, beach and parks.
Stayed 1 night in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Suzanne

Travelled with partner
Property was very convenient. Staff was very helpful. Housekeeping could have been better. Vent in bathroom was missed.
Stayed 6 nights in Sep 2023
Response from Kristina Krstova on 6 Dec 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Sep 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Marguerite

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Convenient location, easy check-in, cool decor, comfortable bed & pillows, very clean! Fridge, micro and coffee in room. Everything we needed, reasonable price. Shopping &dining nearby. Could use a few more towels (only 2 bath towels)
Stayed 1 night in Oct 2023
Response from Kristina Krstova on 4 Oct 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was just what we needed for our one night in New Jersey. It was close to our venue and the rooms were very clean and comfortable.
Stayed 1 night in Sep 2023
Response from Kristina Krstova on 4 Oct 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

rhonda

Stayed 1 night in Sep 2023
Response from Kristina Krstova on 6 Dec 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Karen

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Sep 2023
Response from Kristina Krstova on 4 Oct 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

10/10 Excellent

Raouf, Manvel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Price was great, location was great, staff was great, and room was great.. compared to similarly-priced hotels in the area, that is a great choice. will stay there every month when I visit my company's facility in Tinton Falls.
Stayed 3 nights in Sep 2023
Response from Kristina Krstova on 4 Oct 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice staff.
Stayed 1 night in Sep 2023
Response from Kristina Krstova on 4 Oct 2023
From all of us, thank you for the five-star rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 Good

Brian

Liked: Cleanliness, staff & service
Nicer than I was expecting. The room was spacious. The quick interactions I had with the staff were pleasant. Check-in was very quick. The room had a small sitting area (facing the parking lot) via a sliding door. The furniture is contemporary. The mattress was harder than I like and the platform/box spring would squeak getting in or out or sitting on the bed. Loudly. The remote for the TV didn’t work. The toilet tank was not properly connected to the bowl and would move when flushing. Didn’t use the following: food services, shower, refrigerator, microwave, body towels, dresser, armorie. The lobby was decorated nicely but the halls and rug are dated.
Stayed 1 night in Sep 2023
Response from Kristina Krstova on 4 Oct 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!

8/10 Good

Brett

Business traveller
Liked: Cleanliness, property conditions & facilities
Average property at a fair price.
Stayed 1 night in Sep 2023
Response from Kristina Krstova on 4 Oct 2023
Thank you so much for the wonderful review! We are glad to hear you enjoyed your stay!