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Reviews of Blue Chip Casino Hotel and Spa

3.5 out of 5
Blue Chip Casino Hotel and Spa
777 Blue Chip Drive, Michigan City, IN

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1009 reviews" "
Rating 8 - Good. 240 out of 1009 reviews" "
Rating 6 - Okay. 172 out of 1009 reviews" "
Rating 4 - Poor. 94 out of 1009 reviews" "
Rating 2 - Terrible. 74 out of 1009 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stsy
Stayed 2 nights in May 2024
Response from Chris J. on 24 May 2024
Hi Kent,We appreciate you taking the time to share your positive experience at Blue Chip Casino with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

10/10 Excellent

KYNITHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good, the people next door were loud until after 2:00am so that was annoying
Stayed 1 night in May 2024
Response from Chris J. on 24 May 2024
Hi Dee,We appreciate you taking the time to check out Blue Chip Casino! We can't wait to have you back for another fantastic experience real soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Very clean, fun atmosphere. Lost money, but you should be prepared for it when going to a casino! 😁
Stayed 2 nights in May 2024
Response from Chris J. on 24 May 2024
Hi John,Thanks for your feedback and for taking the time to leave Blue Chip Casino a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the food was amazing. The lack of room service was a bit of a let down though.
Stayed 1 night in May 2024
Response from Chris J. on 24 May 2024
Hi Adam,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was very except the smoking is not good.
Stayed 1 night in May 2024
Response from Chris J. on 21 May 2024
Hi Jose,Thank you for your review! Air quality is top of mind for us, as we know many of our guests can be sensitive to the smoke. We will share your comments with our team.

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Chris J. on 21 May 2024
Hi Julia,We greatly appreciate your feedback and for taking the time to rate Blue Chip Casino. Your input is invaluable to us, and we're thrilled that you had an excellent experience during your recent visit.

2/10 Terrible

Ben

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Very disappointed with the room!!! For the money it should’ve been much nicer!!
Stayed 1 night in May 2024
Response from Chris J. on 20 May 2024
Hi Ben,Thank you for taking the time to leave Blue Chip Casino a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

6/10 Okay

Richard M.

Disliked: Cleanliness
Our room way overpriced for just a standard single king size . The room was not clean . Tables and drawers were dusty and the floor could have been vacuumed better. Moving our luggage from our vehicle to the room was a hike if you didn’t pay for a porter service. Luggage dollies we’re not available for personal use.
Stayed 2 nights in May 2024
Response from Chris J. on 20 May 2024
Hi Richard,Guest satisfaction is a top priority at Blue Chip Casino and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People staying at the casino hotel can check in via a kiosk near the front desk or check in with someone at the desk. The woman who checked me in was very friendly and efficient. No issues and a quick process.
Stayed 1 night in May 2024
Response from Chris J. on 14 May 2024
Hi Mark, We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Terrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean establishment
Stayed 1 night in May 2024
Response from Chris J. on 13 May 2024
Hi Terrance,Thanks for sharing your positive experience at Blue Chip Casino! We value your patronage and hope to serve you again soon with great guest service.

10/10 Excellent

Charles

Liked: Staff & service
Had a nice time
Stayed 1 night in May 2024
Response from Chris J. on 13 May 2024
Hi Charles,We appreciate you taking the time to share your positive experience at Blue Chip Casino with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Chris J. on 8 May 2024
Hi Joseph,We strive to provide a five-star experience to our guests on every visit to Blue Chip Casino and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

10/10 Excellent

Ray Cerjuana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Close to shopping outlets.
Stayed 1 night in May 2024
Response from Chris J. on 6 May 2024
Hi Ray,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Kathleen F.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Chantay on 5 May 2024
Hi Kathleen, thank you for taking the time to review Blue Chip Casino Hotel and Spa. We appreciate your positive feedback. Hope to see you again soon.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was surprisingly quiet for a casino hotel! The beds were very comfortable after a long drive & some fun at the Casino.
Stayed 1 night in Apr 2024
Response from Chris J. on 1 May 2024
Hi John,We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back to Blue Chip Casino with top-notch service.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were hard and pillows were hard.
Stayed 2 nights in Apr 2024
Response from Chris J. on 29 Apr 2024
Hi Robert,Thanks for taking the time to share your rating for Blue Chip Casino. We hope your next visit is even better than your last!

8/10 Good

Asabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants close early
Stayed 2 nights in Mar 2024
Response from Chris J. on 25 Apr 2024
Hi Asabi,Thanks for your feedback and for taking the time to leave Blue Chip Casino a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great curb services valet…
Stayed 2 nights in Apr 2024
Response from Chris J. on 22 Apr 2024
Hi Karen,Thank you for rating Blue Chip Casino five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! I just have to remember to ask for Non-Smoking next time!
Stayed 1 night in Apr 2024
Response from Chris J. on 16 Apr 2024
Hi Barbara,Thank you for taking the time to share your wonderful experience at Blue Chip Casino with others! We hope to welcome you again soon for more five-star guest service.

8/10 Good

Lucille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time.
Stayed 1 night in Apr 2024
Response from Chris J. on 15 Apr 2024
Hi Lucille,We greatly appreciate your feedback and for taking the time to rate Blue Chip Casino. Your input is invaluable to us, and we're thrilled that you enjoyed your experience during your recent visit.

10/10 Excellent

Angelyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris J. on 15 Apr 2024
Hi Angelyn,Thank you for rating Blue Chip Casino five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

4/10 Poor

Doug

Travelled with family
Liked: Property conditions & facilities
As far as the hotel is concerned at best it’s ok. The gaming is ridiculous. It will only drain your wallet. Very few winners here. If you’re looking for quality, go somewhere else. If you want donate your money to to those that don’t deserve it. All I can say is good luck.
Stayed 1 night in Apr 2024
Response from Chris J. on 15 Apr 2024
Hi Doug, Thank you for your feedback. The Indiana Gaming Commission closely regulates all of our gaming activities, including the payout percentages on our slot machines. We wish you the best of luck on your next visit!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Chris J. on 15 Apr 2024
Hi Ali,Thank you for taking the time to share your wonderful experience at Blue Chip Casino with others! We hope to welcome you again soon for more five-star guest service.

8/10 Good

Katherine

Stayed 1 night in Apr 2024
Response from Chantay on 5 May 2024
Hi Katherine, thank you for taking the time to review Blue Chip Casino Hotel and Spa. We appreciate your feedback. Hope to see you again soon.

10/10 Excellent

April

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was not impressive at all. No idea I was at the wrong elevator because of no staff, have to use the kiosk to check in, and then had to figure out why the elevator by checkin wasn't working for the floor I was staying on. Oh you need to walk on the other end of the property to the other elevators. Unimpressed for the cost.
Stayed 1 night in Apr 2024
Response from Chris J. on 12 Apr 2024
Hi April,Thank you for sharing feedback from your recent visit to Blue Chip Casino. We will aim to make your next trip a five-star experience.

2/10 Terrible

Celina

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris J. on 12 Apr 2024
Hi Celina,We strive to provide a five-star experience to our guests on every visit to Blue Chip Casino and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris J. on 10 Apr 2024
Hi Jennifer,We appreciate you taking the time to check out Blue Chip Casino. We can't wait to have you back for another fantastic experience real soon.

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024
Response from Chris J. on 29 Apr 2024
Hi Amanda, Thanks for sharing your positive experience at Blue Chip Casino! We value your patronage and hope to serve you again soon with great guest service.

10/10 Excellent

Berneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet atmosphere and great customer service.
Stayed 1 night in Apr 2024
Response from Chris J. on 12 Apr 2024
Hi Berneta,Thanks for sharing your great experience at Blue Chip Casino! Hope to see you soon for more outstanding service.

8/10 Good

Fernando

Travelled with partner
Liked: Property conditions & facilities
No microwave in rooms
Stayed 1 night in Mar 2024
Response from Chris J. on 1 Apr 2024
Hi Fernando,Thank you for taking the time to review Blue Chip Casino. We hope to welcome you back for another great experience very soon.

10/10 Excellent

Jenelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have fun! The lady at the desk was not very friendly, but other than that it was a great time! Amazing food and band!
Stayed 1 night in Mar 2024
Response from Chris J. on 1 Apr 2024
Hi Jenelle,We're thrilled to hear you enjoyed your visit Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

4/10 Poor

Rhonda

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chris J. on 1 Apr 2024
Hi Rhonda,We appreciate you taking the time to provide a rating for Blue Chip Casino. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Chris J. on 26 Mar 2024
Hi Daniel,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

6/10 Okay

Michelle

Stayed 2 nights in Mar 2024
Response from Chris J. on 15 Apr 2024
Hi Michelle,Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit to Blue Chip Casino and your feedback is very much appreciated.

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chantay on 25 Mar 2024
Hi Katheryn, thank you for the great review of Blue Chip Casino Hotel and Spa. So happy that you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Chris J. on 21 Mar 2024
Hi Bill,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit to Blue Chip Casino and guest feedback is very much appreciated.

10/10 Excellent

Ebony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chris J. on 19 Mar 2024
Hi Ebony,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

4/10 Poor

Raja Darshini

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was closed, was not informed about it, good staff, there was no daily room service, but good plac
Stayed 2 nights in Mar 2024
Response from Chris J. on 18 Mar 2024
Hi Raja,Thank you for the rating. It's always our goal to provide five-star experiences in every interaction during our guests' visits to Blue Chip Casino. If you have feedback on how we can improve, please reach out to us directly through our property website.

8/10 Good

Evelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If guess stay at the hotel they should have access to the indoor parking lot. The lot was NOT full. Because I’m a Ruby status and could not use it even though I was staying for 2 nights.
Stayed 2 nights in Mar 2024
Response from Chris J. on 18 Mar 2024
Hi Evelyn,We appreciate you taking the time to share your rating. While our first floor is reserved, we have parking in our garage available to all guests on the second, third, and fourth floor. We hope to welcome you back in the future for a five-star experience.

10/10 Excellent

terrah, Maywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Chris J. on 14 Mar 2024
Hi Terrah,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

10/10 Excellent

Dongwook

Liked: Amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2024
Response from Par-A-Dice Management Team on 14 Mar 2024
Hi Dongwook,We're thrilled to hear you enjoyed your visit to our Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

6/10 Okay

Maria

Travelled with group
Liked: Staff & service
The casino is nice and the steak house is excellent. The hotel room can use some attention with its cleanliness.
Stayed 2 nights in Mar 2024
Response from Chris J. on 14 Mar 2024
Hi Maria,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit to Blue Chip Casino and guest feedback is very much appreciated.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in the original tower. The lighting in the bathroom area could be better.
Stayed 1 night in Mar 2024
Response from Chantay on 11 Mar 2024
Hi Patricia, thank you for taking the time to review Blue Chip Casino Hotel and Spa. We are so happy that you enjoyed your stay with us. Look forward to seeing you again soon.

10/10 Excellent

COURTNEY D.

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room
Stayed 1 night in Mar 2024
Response from Chris J. on 7 Mar 2024
Hi Courtney, We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

4/10 Poor

Adron

Stayed 1 night in Mar 2024
Response from Chris J. on 25 Mar 2024
Hi Adron,We appreciate you taking the time to provide a rating for Blue Chip Casino. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

Anita, New Prague

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We read the reviews mentioning the rooms smelling like smoke and it being not the cleanest. We are glad we take the reviews with a grain of salt. We had a smoking room. It didn't have that old smoke smell. Smelled like fabreeze. We had no complaints (besides not winning in the casino) about this hotel stay. Was quiet, beds were comfortable, fridge worked well, room was on the nicer side. We had a view of the boats which was nice. The parking is seperate from the hotel, even the covered parking but was not a far walk. We did ask about price at the hotel and were quoted $198, went on expedia and got it for $140. Thanks for saving us $50 expedia!! We'd stay again.
Stayed 1 night in Feb 2024
Response from Chris J. on 7 Mar 2024
Hi Anita,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful and relaxing
Stayed 1 night in Feb 2024
Response from Chris J on 28 Feb 2024
Steven - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but the pool is broken every time we stay here.
Stayed 1 night in Feb 2024
Response from Chris J on 27 Feb 2024
Courtney - Thank you for your review. At this time, our pool and hot tub are closed for maintenance. We apologize for any inconvenience this may have caused.

6/10 Okay

Michelle

Stayed 2 nights in Feb 2024
Response from Chris J on 27 Feb 2024
Michelle -Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.