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Reviews of UTOPIC Campos Elíseos by ULIV

4 out of 5
UTOPIC Campos Elíseos by ULIV
263 Campos Elíseos, Mexico City, CDMX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 227 reviews" "
Rating 8 - Good. 27 out of 227 reviews" "
Rating 6 - Okay. 15 out of 227 reviews" "
Rating 4 - Poor. 9 out of 227 reviews" "
Rating 2 - Terrible. 6 out of 227 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excelente ubicación y atención pero muy incómodo el no tener ventilación en la habitación ni aire acondicionado. No se puede dejar abierta y estaba sofocado. La atención del personal de primera.
Stayed 2 nights in May 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Gem of a small hotel. Very chic, boutique feel. Front desk friendly and helpful. Really charming place that I highly recommend. Only downside is lack of air-conditioning if that is an issue.
Stayed 1 night in May 2024

10/10 Excellent

Rory

Liked: Cleanliness, property conditions & facilities
Cleaning staff was really great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Gem of a place Very charming and easy
Stayed 1 night in May 2024

10/10 Excellent

sergio, houston

Stayed 1 night in May 2024

10/10 Excellent

Joaquin, Kingwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always a great hotel. Nice people close to everything
Stayed 3 nights in Apr 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an intimate feel. Everyone on the staff was there to make my stay perfect. And they did. Days before I arrived I ask for special help finding a product. It took much looking and time but the manager found it. This is indeed extraordinary service. The location of the hotel is perfect. It is in walking distance to Chapultepec Park, to shopping and to great restaurants. I plan to stay there again soon.
Stayed 2 nights in Apr 2024

8/10 Good

Monica

Stayed 3 nights in Apr 2024

10/10 Excellent

ROMER

Liked: Property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay when visiting Mexico City. It is in a really safe and convenient location to walk to restaurants and bars, parks, and shopping as well as business hotels. Lots of character in the rooms and the overall hotel and they treat you like family with very attentive and friendly service at all times.
Stayed 3 nights in Mar 2024

2/10 Terrible

Roya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Middle of the night alarms kept going off. Any noise in the lobby would be as if it was in our room. And more ... We could not sleep the first night and after a conversation with the front desk, she stated that it was understandable if we wanted to cancel our reservation and that they will wait for Expedia to reach them and they will refund. However, they never did. All the bad reviews, now that I read back, were all true.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó!! Desde la llegada el guardia súper amable y luego los chicos de atención increíble. Súper limpio el hotel y el cuarto 😍 sin duda volveríamos sin pensarlo
Stayed 4 nights in Mar 2024

10/10 Excellent

Hector, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Yelyzaveta

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Close to many good restaurants and tourists attractions. Very helpful staff.
Stayed 3 nights in Feb 2024

2/10 Terrible

Stanislav, Victoria

Travelled with partner
Liked: Cleanliness, amenities
We stayed here for one night and we were looking for a restful night before our early flight. The property and its surroundings are very noisy. There is a nightclub on the same street that plays loud music until 2 am. Additionally, other guests next to our room were coming home at 4 am making extremely loud noises throughout the lobby, running up and down the stairs and slamming their doors many times. The noise travels throughout the whole building. There is no way to contact security or reception. We had to listen to the noise for at least an hour and then we left the property. Nothing was done about the noise during that time.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Stayed 4 nights in Feb 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the property and staff. Loved the walkability of the area - many excellent dining options within a 10 minute walk. For the nightly rate, the frayed towels should be replaced.
Stayed 6 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this little gem of a hotel. Great location. An oasis in a great area
Stayed 1 night in Feb 2024

10/10 Excellent

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, wonderful service, very well located
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Design and Comfort
Nice location in Polanco in a beautiful building. Great design touches and helpful staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous on every level from the moment we arrived. Amazing property, exceptionally kind staff, lovely rooms, fun and cozy communal spaces and delightful breakfast. Really can’t say enough about how wonderful our stay was! Thank you!
Stayed 2 nights in Feb 2024

10/10 Excellent

Stéphanie

Business traveller
Liked: Property conditions & facilities
Beautiful building. Large room.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rodolfo Canamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is all about location. The property is at the safest area at CDMX. Very close to many restaurant and high end shops. If you want a different experience this is the place to be. And remember that this property it is not a hotel so dont expect to have room service at 4am.
Stayed 2 nights in Jan 2024

10/10 Excellent

JOSE, Las Vegas,

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so conveniently located…. Clean and the staff very polite and helpful Gracias
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2024

10/10 Excellent

Flor

Stayed 1 night in Jan 2024

2/10 Terrible

Stella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No responses. No AC. Very loud.
Stayed 5 nights in Jan 2024

10/10 Excellent

byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . It can be tricky to find , as it didnt have a large sign . Thanks to Jimina , Edgar and Victor .
Stayed 3 nights in Jan 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Barbie

Stayed 1 night in Dec 2023

8/10 Good

Tai Asia

Liked: Cleanliness, staff & service, property conditions & facilities
What an incredible property. I’m so glad that I found it! It is clean, stylish and near very awesome shops and restaurants.
Stayed 1 night in Dec 2023

2/10 Terrible

moti

Disliked: Staff & service, amenities, property conditions & facilities
Room was are super cold, no heating, I left immediately but the hotel refused to refund me

8/10 Good

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Christmas 2023
Well, let me start with the good things about the hotel. The property is beautiful and the location is fantastic. We love the area where the hotel is ( Polanco ). The people working at the hotel is super friendly and helpful. Now the down side of staying at the Utopic hotel… there is no heating system in the hotel ( including the room) therefore it’s freezing at night. The breakfast/ pool table room is not charming or cozy. It’s located on the basement without heating. Overall, I would say that it’s a nice hotel for a short stay. We stayed for 3 nights on Dec. 2023
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis

Stayed 3 nights in Dec 2023

10/10 Excellent

David

.

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

SERGIO

Stayed 1 night in Nov 2023

8/10 Good

Iliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a beautiful mansion at one time. Our room was small, lighting was very bright, shower was ample but shower head is so high! Rooms are like being in your regular bedroom at home. You can hear everyone walking by n upstairs rooms noise. It’s beautiful place but maybe for the younger crowd. When we got there, a gentleman with Maintenance uniform checked us in. Everyone was very friendly. Area is walkable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paola Giovanna

Stayed 1 night in Nov 2023

10/10 Excellent

RICARDO, Downey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great. That stayed an extra night..
Stayed 2 nights in Nov 2023

8/10 Good

Mau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, near to restaurants, bars, everything.
Stayed 1 night in Nov 2023

10/10 Excellent

Pamela, Houston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful building extremely friendly staff, close to all of Polanco.
Stayed 1 night in Nov 2023

10/10 Excellent

Federico, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Polanco / CDMX experience
I have lived in Mex City and now travel there monthly. First time at a non big name hotel and it was awesome! Staff is amazing, beautiful traditional Mexico home converted to hotel like rooms. Location was a great. It was a much better experience than the hotels across the street in Polanco. Everything was also just like the photos.
Stayed 3 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff. Very well located.
Stayed 5 nights in Oct 2023

10/10 Excellent

Iskuhy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Great rooms with terrace. Love it! I will be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Óscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Magnifica ubicación y servicio
Stayed 9 nights in Oct 2023

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very spanish setting. Very clean and safe. Very enjoyable stay. Close to good restaurants
Stayed 2 nights in Oct 2023