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Sofitel Mexico City Reforma

Photo gallery for Sofitel Mexico City Reforma

1 bedroom, premium bedding, minibar, in-room safe
Ecotours
Exterior
Luxury Room, 1 King Bed, View (Skyline View) | 1 bedroom, premium bedding, minibar, in-room safe
Superior Room, 1 King Bed, Business Lounge Access, View (Skyline View) | 1 bedroom, premium bedding, minibar, in-room safe

Overview of Sofitel Mexico City Reforma

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Mexico City Reforma

5.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500

Explore the area

  • Popular LocationU.S. Embassy1 min walk
  • Popular LocationThe Angel of Independence Monument3 min walk
  • Popular LocationChapultepec Park17 min walk
  • AirportMexico City (MEX-Mexico City Intl.)36 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Mexico City

Sofitel Mexico City Reforma is located in Cuauhtémoc, a neighbourhood in Mexico City, and is near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include The Angel of Independence Monument and Zócalo. Looking to enjoy an event or a match? See what's going on at Auditorio Nacional or Foro Sol.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • U.S. Embassy - 1 min walk
  • The Angel of Independence Monument - 3 min walk
  • Reforma 222 - 6 min walk
  • Glorieta de Insurgentes - 8 min walk
  • Chapultepec Park - 17 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Sevilla Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 36 min drive

Restaurants

  • Starbucks - 2 min walk
  • Starbucks - 2 min walk
  • Cielito Querido Café - 2 min walk
  • Taquería Gabriel - 4 min walk
  • Koku - 4 min walk

About this property

Sofitel Mexico City Reforma

5-star luxury hotel near Paseo de la Reforma
Located close to The Angel of Independence Monument and Chapultepec Castle, Sofitel Mexico City Reforma provides concerts and live shows, 3 bars and a gym. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage or a facial. Enjoy Mediterranean cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with conference space and supervised childcare.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Smoke-free property, a 24-hour front desk and a lift
  • Concierge services and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 275 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More amenities include:
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 11 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: USD 35 for adults and USD 17.5 for children
  • 2 restaurants
  • 24-hour room service
  • 3 bars/lounges

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Concerts/live shows
  • Fitness centre
  • Indoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Turndown service

Business services

  • A meeting room
  • Conference space (3229 square feet)

Outdoors

  • Pool sunloungers

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Towels

Entertainment

  • LED TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 42 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.5 for children
  • Valet parking fee: USD 11 per night (in/out privileges)
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Does Sofitel Mexico City Reforma have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 23 Apr 2023 start from ₹28,035.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Mexico City Reforma pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 42 lb per pet. There's a fee of USD 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Sofitel Mexico City Reforma?

Valet parking is available for USD 11 per night.

What time is check-in at Sofitel Mexico City Reforma?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Mexico City Reforma?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel Mexico City Reforma located?

Located in Cuauhtémoc, this luxury hotel is within 2 mi (3 km) of The Angel of Independence Monument, Chapultepec Castle and Palacio de Bellas Artes. Auditorio Nacional and Zócalo are also within 3 mi (5 km). Sevilla Station is 15 minutes by foot and Insurgentes Station is 15 minutes.

Can I cancel my reservation for free at Sofitel Mexico City Reforma and receive a full refund?

Yes, Sofitel Mexico City Reforma offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Mexico City Reforma cancellation policy on our site for more details about any exclusions or requirements.

Sofitel Mexico City Reforma Reviews

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 442 reviews" "
" "10 - Excellent 87%
Rating 8 - Good. 32 out of 442 reviews" "
" "8 - Good 7%
Rating 6 - Okay. 14 out of 442 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 7 out of 442 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 4 out of 442 reviews" "
" "2 - Terrible 1%

9.9/10

Cleanliness

9.7/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

2/10 Terrible

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
What a huge error, verify prices
Stayed 1 night in Mar 2023

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views great location. Customer attention world class!!
Stayed 1 night in Mar 2023

10/10 Excellent

Ada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and beds. Great service. Centrally located
Stayed 5 nights in Mar 2023

4/10 Poor

Mansoor, oak brook

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Some staff members were very friendly others especially in restaurants were not at 12 floor. One asked for tips
Stayed 4 nights in Mar 2023

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect service, amazing views & location. Couldn’t have asked for a better stay during my first time in Mexico City.
Stayed 7 nights in Feb 2023

4/10 Poor

Sameer

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was extremely busy which did impact our quality of stay. Some amenities missing like conf rooms. Bed size advertised king but much smaller than that. Noise from neighbouring rooms can be a bother as well. In room dining menu is very limited. We still had a great trip other than that.
Stayed 6 nights in Feb 2023

8/10 Good

Maximilian

Stayed 4 nights in Feb 2023

10/10 Excellent

laurie, White Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally friendly and helpful
Stayed 3 nights in Feb 2023

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Mexico City trip was a blast. Hotel Sofitel was awesome. SO many people were kind and helped me with my Espanol. I particularly want to say "thank you" to: Pablo, Jordan, Jonathan Those were just the names I caught...I'm sure I missed some...lo siento about that.
Stayed 2 nights in Feb 2023