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Reviews of ParkLife Masaryk

3 out of 5
ParkLife Masaryk
Avenida Presidente Masaryk 203, Mexico City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 267 reviews" "
Rating 8 - Good. 43 out of 267 reviews" "
Rating 6 - Okay. 18 out of 267 reviews" "
Rating 4 - Poor. 6 out of 267 reviews" "
Rating 2 - Terrible. 6 out of 267 reviews" "

9.6/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo Jose Lopez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazin la ezperiencia muy buena ,los desayunos increíble esa señora Joss muy buena y atenta los felicito por esa señora tan amable gracias muchísimas gracias al personal de recepción todo exelente
Stayed 3 nights in May 2024

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
Style, confort, location
Stayed 4 nights in Apr 2024

10/10 Excellent

alejandro, mendham

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is everything
Stayed 5 nights in Apr 2024

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Gabriel.Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy lindo. Igual a las fotos.
Stayed 3 nights in Apr 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Mauricio..Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with the room. We stayed in the superior room and it was like a mini studio apartment. Very clean, comfortable beds, updated smart TVs and nice staff. The location is absolutely great.
Stayed 2 nights in Mar 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Kristy,.Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

10/10 Excellent

Edna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, buenas instalaciones, muy limpio.
Stayed 4 nights in Jan 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Edna..Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

8/10 Good

Allan Keng Seng

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Allan.Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

10/10 Excellent

Maria, Hidalgo

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love the property location. The staff were so nice especially America and Joss.
Stayed 6 nights in Mar 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Maria.Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024
Response from PARK LIFE MASARYK on 18 Apr 2024
Hola Luis.Gracias por tomarte el tiempo y calificar el servicio que te hemos ofrecido en tu estancia con nosotros.Saludos y esperamos tenerte de vuelta pronto.

10/10 Excellent

Daniel, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No ice, no water to drink in the fridge
Stayed 4 nights in Mar 2024

6/10 Okay

MARIA

Stayed 4 nights in Mar 2024

2/10 Terrible

Victor

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location, the silence, the safety, easy access , Clean rooms
Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation in an extremely safe area of the city. 15 minutes walk to the Anthropology museum and restaurants of all different cuisines within minutes walking distance of the hotel. We checked in late (11pm) and they were able to easily accommodate us. Highly recommend this property and we will be staying here again for future visits to Mexico City
Stayed 3 nights in Feb 2024
Response from BE MATE MASARYK on 28 Feb 2024
Thank you very much for the time you give us to leave an opinion about your stay; We are very pleased to know that our staff has provided you with the quality attention you deserve and that you have greatly enjoyed our service. We really hope that you can visit us soon so we can continue to surprise you.

4/10 Poor

Kathryn Elaine

Travelled with group
The property is in a very good area of the city and there are several good restaurants within walking distance. But if you are on a budget, it can get expensive. The hotel itself was lacking - no toilet paper at all in the bathroom. We had to ask for it and they only placed one roll for 4 people on a 3 day stay (we had to end up using our own tissues since they don’t even supply those) The phones were not working so we could not reach reception unless we went down ourselves. The breakfast that they offered on the 1st morning there was minimal with few choices. On the 2nd morning, there was barely anything available and no staff around to replenish. In the kitchen area of our rooms, there was only enough items for 2 instead of the 4 people that it could fit and that we paid extra for. Definitely not worth the price!
Stayed 3 nights in Feb 2024
Response from BE MATE MASARYK on 26 Feb 2024
Hi KathrynThanks for giving us an opinion about your stay. We apologize if your stay was not pleasant, just wanna remind you that if you have any inconvenience during your stay, you could always ask for anything to our staff. We are so glad to provide you with all the things you could need in order to give you a good service, so the next time you come, please do not hesitate to talk to the staff if need anything or if something does not like you. We all will be glad to help you

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Equipo Be Mate Masaryk on 23 Feb 2024
Dear Pablo,Thank you so much for your score.Hope to see you soon.

4/10 Poor

stefano

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The bed was incredibly uncomfortable; it was so hard that my wife and I couldn't sleep well at all. In fact, I ended up sleeping on the sofa instead.
Stayed 2 nights in Feb 2024
Response from Equipo Be Mate Masaryk on 23 Feb 2024
Dear Stefano,Thank you so much for your time, we appreciate your review because it help us to be better.We will take into account your opinion regarding the mattress so that you do not have this problem in future stays.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean, free laundy facility.
Stayed 4 nights in Feb 2024
Response from Equipo Be Mate Masaryk on 19 Feb 2024
Dear Mark,Thank you so much for your time to write a review, Its good to know that you like our facilities.Hope to see you soon.

2/10 Terrible

J. D.

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The neighborhood is superb. The property is well maintained. However, the service & lack of any amenities was disappointing. The front desk lady during the day, was rude, not hospitable, eager to argue & less inclined to find a solution to any problem. The gym is not big enough for 2 people, the breakfast is not good either. There’s cereal with no milk, bread and no butter, cups without juice, water pitchers galore with no water. The balcony was very dirty & the glass in it was so dirty that you couldn’t see across the street. Bathroom shower had dried white stuff on the wall, the corners in the shower had mildew. Aside from the location, please don’t spend your hard earned money on this property. Rude unhappy staff, horrible service or lack thereof. It’s more of an inconvenience to stay here than not. The facility has so much potential, im very disappointed & would never go back
Stayed 3 nights in Feb 2024
Response from Equipo Be Mate Masaryk on 19 Feb 2024
Dear J.DFirst of all, I appreciate the time taken to write a comment about your stay, for us it is very important to know your opinion in order to improve the service we provide to you.I am a little surprised, because from day one we were attentive to you, first of all, knowing that we are a building that does not allow pets, we made an exception so that you and your dog could be comfortable and enjoy your stay with us. This is the first time someone mentioned gym space, we're sorry that our treadmills, weight equipment and bikes weren't enough.Regarding breakfast, as we mentioned when checking in, it is a complimentary American breakfast, for complete breakfasts we have a breakfast menu in one of our nearby restaurants.We wish you an excellent day.

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, property conditions & facilities
Simplemente espectacular. Fue mi primera vez en este hotel y por supuesto que volveré. Las habitaciones son hermosas y cómodas. La ubicación mejor imposible y los servicios en general del hotel, son muy top. Felicidades
Stayed 2 nights in Jan 2024
Response from Equipo Be Mate Masaryk on 1 Feb 2024
Estimada Pamela.Muchas gracias por el tiempo dedicado en escribir un comentario sobre su estancia, para nosotros es muy importante saber que cumplimos con sus expectativas y sobretodo que volverá.

8/10 Good

Charles L

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were friendly rooms were nice
Stayed 5 nights in Jan 2024
Response from BE MATE MASARYK on 27 Jan 2024
Estimado CharlesMuchas gracias por el tiempo que destina a calificar su estancia , nos alegra mucho saber que la limpieza y el staff han sido de su agrado. Esperamos que pueda volver a visitarnos muy pronto

10/10 Excellent

Monica Elena Rodriguez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely LOVED the area this little hotel is in! It’s great to walk around, and be surrounded by places to visit and eat. The breakfast was very good, nice and fresh every morning. Variety of cereals, fruits, eggs and a protein. Good nespresso coffee, juice, milk, toast and yogurt. They have shampoo, body wash, conditioner and lotion in the shower. It’s great. A mini fridge and microwave in the room, the bed was comfortable. Oh! And they even left is a complimentary bottle of red wine and chocolate for my husband and I. Thank you so much!!!! I will definitely recommend this little gem of a hotel to all my friends and family.
Stayed 3 nights in Jan 2024
Response from EDGAR FUENTES - FRONT DESK MANAGER on 20 Jan 2024
Estimada Mónica,Muchas gracias por el tiempo que destina a regalarnos un comentario sobre su estancia, nos ayuda bastante.Nos hace muy felices leer que cada una de nuestras áreas ha sido de su total agrado y que destaca las atenciones que le ha brindado nuestro staff. para nosotros siempre es un placer hacerlos sentir como en casa.Esperamos que puedan volver muy pronto para poder seguir sumando grandes experiencias de alojamiento-

10/10 Excellent

Mark

Stayed 2 nights in Jan 2024
Response from Equipo Be Mate Masaryk on 19 Jan 2024
Estimado Mark.Muchas gracias por el tiempo dedicado en evaluarnos.Nos alegra saber que cumplimos con sus expectativas

10/10 Excellent

erez

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from EDGAR FUENTES - FRONT DESK MANAGER on 16 Jan 2024
Estimado ErezMuchas gracias por evualuar su estancia con nosotros, lo agradecemos bastante. Nos complace saber que todo le ha parecido excelente y esperamos que vuelva pronto para seguir sumando grandes experiencias de alojamiento

10/10 Excellent

VICTOR

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from EDGAR FUENTES - FRONT DESK MANAGER on 16 Jan 2024
Hola Victor Muchas gracias por el tiempo que destina a calificar su estancia con nosotros, nos alegra mucho saber que todo le ha parecido excelente. Esperamos que pueda volver a visitarnos muy pronto para poder seguir sorprendiéndolo

10/10 Excellent

ANA

Stayed 2 nights in Jan 2024
Response from EDGAR FUENTES - FRONT DESK MANAGER on 11 Jan 2024
Estimada AnaMuchas gracias por el tiempo que destina a calificar su estancia con nosotros , nos alegra saber que todo en su estadía ha sido de su total agrado y esperamos que vuelva pronto para que podamos seguir sorprendiéndola

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great price for an awesome area in CDMX.
Stayed 4 nights in Dec 2023
Response from BE MATE MASARYK on 6 Jan 2024
Hola RobertoGracias por calificar tu estancia con nosotros. Lo apreciamos bastante. Esperamos que pronto pueda volver a visitarnos para poder seguir sumando grandes experiencias de alojamiento

10/10 Excellent

Iris

Stayed 3 nights in Dec 2023
Response from EDGAR FUENTES - FRONT DESK MANAGER on 22 Dec 2023
Estimada Iris, muchas gracias por el tiempo que destina a calificar su estancia con nosotros. Lo agradecemos mucho. Nos alegra saber que todo en esta estancia ha sido de su agrado y esperamos que pueda volver a visitarnos muy pronto

8/10 Good

Jordi Gabriel

Stayed 1 night in Dec 2023
Response from BE MATE MASARYK on 11 Dec 2023
Estimado JordiMuchas gracias por el tiempo que destina a calificar su estancia con nosotros, esperamos que pueda volver a visitarnos muy pronto para seguir sumando buenas experiencias de alojamiento

10/10 Excellent

Camilo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, and friendly staff
Stayed 2 nights in Dec 2023
Response from BE MATE MASARYK on 10 Dec 2023
Estimado CamiloMuchas gracias por el tiempo que destina a calificar su estancia con nosotros. Lo apreciamos bastanteNos alegra saber que la ubicación y la atención de nuestro staff han sido de su agrado. Esperamos que pueda volver a visitarnos muy prontoReciba un calido saludo

10/10 Excellent

ileen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect as I came to run some errands in close proximity and it made my trip so much easier! Breakfast delicious and staff very helpful!
Stayed 2 nights in Nov 2023
Response from BE MATE MASARYK on 10 Dec 2023
Hi IleenThanks a lot for giving us an opinion about your stay. We aprecciate it a lot. We are very happy to know that the location, the breakfast and the staff were for your complete likingHope to see you very soon

2/10 Terrible

SIMON

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from BE MATE MASARYK on 22 Nov 2023
Estimada Srita PinaLamentamos mucho ver que nos ha evaluado con 1/5 puntos, de nuestra parte queremos saber si hay algo que ha echado de menos durante su estancia y que nos pueda compartir los detalles de que fue lo que no le ha gustado para poder darle el seguimiento apropiado. Siempre estaremos encantados de escucharla y darle la atención necesaria.Esperamos tener noticias suyas muy pronto

10/10 Excellent

Ceaser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good location.....do not recommend balcony rooms unless you enjoy road noise. Staff is attentive
Stayed 4 nights in Nov 2023
Response from BE MATE MASARYK on 22 Nov 2023
Estimada Andrea Muchas gracias por tomarse unos minutos para calificar su estancia; nos alegra saber que hemos logrado cubrir todas sus expectativas. Esperamos que pueda volver a vistarnos muy pronto

10/10 Excellent

Luisa

Business traveller
Liked: Cleanliness, room comfort
Great location apt for business traveler
Great location! Clean amenities and friendly staff. I do with the breakfast options were better but have no other complaints.
Stayed 7 nights in Nov 2023
Response from EDGAR FUENTES - FRONT DESK MANAGER on 15 Nov 2023
Dear Luisa,Thanks a lot for giving us an opinion about your stay with us, we aprecciate it. We also will take your comments for improving our service and keep offering the quality that you and every guest deserve.Regards

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, property conditions & facilities
Todo fue genial y la persona de la recepción que no recuerdo su nombre fue demás de amable
Stayed 3 nights in Nov 2023
Response from EDGAR FUENTES - FRONT DESK MANAGER on 15 Nov 2023
Estimado JoséMuchas gracias por el tiempo que destina a calificar su estancia. Nos alegra mucho saber que la atención que le brindó nuestro staff ha superado sus expectativas. Esperamos que pueda volver a visitarnos muy pronto para poder seguir sorprendiéndole

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
la propiedad esta bien ubicada, limpia y comoda. el area es segura de transitar con buenos restaurantes y diversiones
Stayed 3 nights in Nov 2023
Response from EDGAR FUENTES - FRONT DESK MANAGER on 16 Nov 2023
Estimado JoséMuchas gracias por el tiempo que destina a calificar su estancia con nosotros; nos alegra mucho saber que la ubicación y limpieza han sido de su total agradoEsperamos que pueda volver a visitarnos muy pronto.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Equipo Be Mate Masaryk on 10 Nov 2023
Dear Anonymous.We would like to know the reason of your score to help you during your stay.However, thank you so much for your review.Best regards

8/10 Good

Carlos

Liked: Cleanliness
Increible locación, el staf es muy amable, bonito el hotel, pero el colchón parece una piedra 😵
Stayed 4 nights in Nov 2023
Response from BE MATE MASARYK on 6 Nov 2023
Estimado CarlosMuchas gracias por el tiempo que destina a calificar su estancia con nosotros, lo apreciamos bastante. Nos alegra saber que nuestro staff le ha brindado una excelente atención. Por otro lado tomaremos en cuenta sus opiniones sobre el colchón, ya que es la primera vez que recibimos un comentario negativo al respecto.Esperamos que pueda volver a visitarnos muy pronto, hasta entonces reciba un cálido saludo

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Be Mate Masaryk on 4 Nov 2023
Deat MattewThank you so much for your review.We hope to see you soon.Best regards

8/10 Good

Masahiro

Business traveller
Liked: Cleanliness, room comfort
Smell of floor aisle
Overall very nice but smell of floor aisle was not good.
Stayed 4 nights in Oct 2023
Response from BE MATE MASARYK on 3 Nov 2023
Dear Masahiro , thanks a lot for leave us an opinion. We will take care of the smell you mention, cause honestly, this is the first time we hear about it.Hope to see you again

10/10 Excellent

Carlos Antonio

Stayed 2 nights in Oct 2023
Response from Equipo Be Mate Masaryk on 30 Oct 2023
Estimado Carlos Antonio,Muchas gracias por su evaluación.Nos alegra saber que cumplimos con sus expectativas.Esperamos vuelva muy pronto

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, room comfort
Great location
I am originally from Mexico City and have lived in the US for the last twenty years. I know the area well. This location is great. Surrounded by many good restaurants, cafes, bars and nice to walk around.
Stayed 1 night in Oct 2023
Response from BE MATE MASARYK on 26 Oct 2023
Estimado RobertoMuchas gracias por el tiempo que destina a calificar su estancia. Agradecemos mucho su recomendación y estamos seguros que será de gran utilidad para otros viajeros. Esperamos tenerle nuevamente en casa

10/10 Excellent

Gelys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Be Mate would be always an option for me, they are great and I really love the service
Stayed 4 nights in Oct 2023
Response from BE MATE MASARYK on 25 Oct 2023
Dear GelysThanks a lot for rating your stay. We are very happy to know that everything went just perfectHope to see you very soon

8/10 Good

Agostino and Theresa

Stayed 1 night in Oct 2023
Response from Equipo Be Mate Masaryk on 10 Nov 2023
Dear Agostino and TheresaWe would like to know the reason of your score to help you during your stay.However, thank you so much for your review.Best regards

8/10 Good

Jorge, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
very attentive personnel.very important to praise Mr Edgar for his outstanding service at the front desk very willing to help with anything
Stayed 2 nights in Oct 2023
Response from BE MATE MASARYK on 20 Oct 2023
Estimado JorgeMuchas gracias por calificar su estancia con nosotros, esperamos que pueda volver a visitarnos pronto para seguir sumando grandes experiencias de alojamientoSaludos

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
It was like a nice little apartment. The breakfast offering was really nice. EXCELLENT location right on Masaryk in Polanco.
Stayed 2 nights in Oct 2023
Response from Be Mate Masaryk on 20 Oct 2023
Dear Miss Emily.Thank you so much for your time and review.We are so happy to know that you liked the apartment, location and our breakfast.We hope to see you soon.Best regards

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, comfortable, very professional staff.
Stayed 3 nights in Sep 2023
Response from BE MATE MASARYK on 3 Oct 2023
Dear FedericoThank you very much for the time you give us to leave an opinion about your stay; We are very pleased to know that our staff has provided you with the quality attention you deserve and that you have greatly enjoyed our service. We really hope that you can visit us soon so we can continue to surprise you.