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Novotel Mexico City Toreo

4.0 star property
Upscale eco-certified hotel near Toreo Parque Central
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Novotel Mexico City Toreo

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Exterior
Meeting facility
Superior Suite, 1 King Bed | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Suite, 1 King Bed (Master) | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning
The price is ₹8,078
Price available on 27/05/2024

Check out the area

Map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500
  • Popular LocationToreo Parque Central3 min drive
  • Popular LocationCentro Citibanamex Convention Center4 min drive
  • Popular LocationAuditorio Nacional6 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)38 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Master)

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Near Toreo Parque Central

Terrace/patio

Courtyard Mexico City Toreo

Naucalpan
Parking included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (264)
The price is ₹5,612
₹6,734 total
includes taxes & fees
18 May - 19 May
Courtyard Mexico City Toreo

About the area

Naucalpan

Novotel Mexico City Toreo is located in Naucalpan. Toreo Parque Central and Plaza Satelite Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez.
Visit our Naucalpan travel guideOpens in a new window

What's nearby

  • Toreo Parque Central - 3 min drive
  • Centro Citibanamex Convention Center - 4 min drive
  • Chapultepec Park - 5 min drive
  • Auditorio Nacional - 6 min drive
  • Plaza Satelite Shopping Center - 6 min drive

Getting around

  • Cuarto Caminos Station - 3 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • Cielito Querido Café - 2 min walk
  • Mariscos el Apá - 7 min walk
  • La Casita - 6 min walk
  • El Delantal - 7 min walk
  • Pollo Feliz - 7 min walk

About this property

Novotel Mexico City Toreo

Upscale eco-certified hotel near Toreo Parque Central
Novotel Mexico City Toreo is located close to Centro Citibanamex Convention Center and Plaza Satelite Shopping Center, and provides a business center and 3 restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Luggage storage, a 24-hour front desk and tour/ticket information
  • A front desk safe, concierge services and a water dispenser
  • Guest reviews speak well of the helpful staff
Room features
All 168 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Plasma TVs with cable channels
  • Heating, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MXN 120 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person
  • 3 restaurants

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Covered valet parking fee: MXN 120 per night (in/out privileges)
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)

Frequently asked questions

Does Novotel Mexico City Toreo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Novotel Mexico City Toreo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 350 reviews" "
Rating 8 - Good. 70 out of 350 reviews" "
Rating 6 - Okay. 20 out of 350 reviews" "
Rating 4 - Poor. 10 out of 350 reviews" "
Rating 2 - Terrible. 32 out of 350 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

4/10 Poor

German

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The quality for sure decreased since last year. The customer service in the restaurant is beyond terrible, there are a couple of young servers that highlight and do an amazing job, unfortunately the other ones are just awful, grumpy and rude, seems like it is a “must have” to be able to work there. They make you feel that you are getting food for free. TERRIBLE
Stayed 6 nights in Apr 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was not great. The food was average and the staff was unfriendly and would prefer to turn down any request. Only one waiter named Hugo was great, he would ask if you need something and help while displaying great attitude. You rescued our stay!
Stayed 7 nights in Apr 2024

8/10 Good

Erik Ivan Rejon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this is an average hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check out, nice and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos Rosas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Was Yelled At
Need I say more... I was yelled at by senior staff .. I was hoping they would improve .. but ... it was a disappointment ..
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell of Smoke in the Hallway
I often smelled smoke in the hallway. It appears that the hotel lacks the needed controls to ensure that there is no smoking on premise. As non smoker I am more sensitive to the smell and this impacted my guest experience in a negative way.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell of Smoke in the Hallways
Several times there was a smell of cigarette smoke that came out of the hallways. It appears the smoke detectors do not work well. I could not find - at least in my room a no smoking sign.
Stayed 1 night in Jul 2023