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LaiLa Hotel CDMX

4.0 star property
Upscale Beaux Arts hotel, walk to Paseo de la Reforma
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June 2024

LaiLa Hotel CDMX

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property – evening/night
Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Double Room | Terrace/patio
Bathroom shower

Overview of LaiLa Hotel CDMX

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Popular LocationPaseo de la Reforma3 min walk
  • Popular LocationAngel of Independence Monument7 min walk
  • Popular LocationChapultepec Park13 min walk
  • AirportMexico City (MEX-Mexico City Intl.)25 min drive
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Room options

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room with Breakfast

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Mexico City

LaiLa Hotel CDMX is located in Reforma, a neighbourhood in Mexico City, and is in the entertainment district and near the boardwalk. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and travellers looking to shop may want to visit Plaza Carso Shopping Center. Looking to enjoy an event or a match? See what's going on at Arena México or Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 3 min walk
  • Angel of Independence Monument - 7 min walk
  • Chapultepec Park - 13 min walk
  • Auditorio Nacional - 6 min drive
  • Zócalo - 7 min drive

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • Salón Ríos - 1 min walk
  • Don Asado - 2 min walk
  • Starbucks - 1 min walk
  • Tacos Don Güero - 2 min walk
  • Peltre Lonchería - 2 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel revitalised in 2019 and located near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), books and meeting rooms
  • A lift, wedding services and concierge services
  • Guest reviews speak well of the overall value, helpful staff and location
Room features
All 167 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM–11 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Building
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 220 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lb per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at LaiLa Hotel CDMX?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at LaiLa Hotel CDMX on 28 Apr 2024 start from ₹7,440.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at LaiLa Hotel CDMX?

Self-parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Checkout is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 15 minutes.

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 261 out of 1002 reviews" "
Rating 6 - Okay. 66 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mia, Paris

Liked: Staff & service
Disliked: Amenities
Beds were comfortable. Rate was good. The internet connection kept cutting out. Early morning honking disruptions.
Stayed 3 nights in Apr 2024

6/10 Okay

Carlos

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Tiny room and bathroom leaking everywhere. Not comfortable at all.
Stayed 4 nights in Mar 2024

10/10 Excellent

Teresa, Beaumont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great area. Victor our housekeeper was super nice and beautiful smile.
Stayed 8 nights in Mar 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to local areas of interest.
Stayed 2 nights in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

6/10 Okay

arturo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jose, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to say
Stayed 1 night in Mar 2024

8/10 Good

Cort

Travelled with partner
Liked: Cleanliness, staff & service
Booked a room described as “king or two doubles.” I was under the impression that the customer would choose which bed option, rather than the hotel choosing. And the hotel chose the option I didn’t want. We just made the most of it. The room was average size, bathroom dated, and the shower drain wasn’t at the lowest point in the floor so water pooled up in the shower. Bed was comfortable. AC would not cool the room at all. We wanted it a bit cooler, but even running the AC for hours it wouldn’t cool down to 72 degrees. I wouldn’t stay here again with so many other options in a similar area.
Stayed 2 nights in Mar 2024

4/10 Poor

Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024